Guests
All properties in Puebla, Puebla, Mexico

Holiday Inn Express Puebla, an IHG Hotel

3.5-star hotel with indoor pool, near Puebla Cathedral

  • Free buffet breakfast, free WiFi, and free parking
From
S$69

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
Pool. Image 1 of 64.
1 / 64Pool
Blvd. Hermanos Serdan 45, Puebla, 72140, PUE, Mexico
9.0.Superb.
  • El hotel se ve bastante cuidado, el staff en su mayoría son amables, la chica que te…

    Feb 4, 2022

  • The location was central to what we were doing but it is not close enough to the historic…

    Jan 28, 2022

See all 806 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Transport options
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 189 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour room service
  • 24-hour fitness center
  • 24-hour business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Zocalo Square - 38 min walk
  • Puebla Cathedral - 39 min walk
  • Puebla Convention Center - 44 min walk
  • Parque del Paseo de Los Gigantes - 2.5 mi / 4 km
  • Angelopolis Commercial Center - 2.7 mi / 4.3 km
  • Fort Loreto - 3.1 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room
  • Standard Room, 1 King Bed, City View
  • Standard Room, 2 Queen Beds, City View
  • Suite, 1 King Bed (Bath and Walk In Shower)
  • Suite, 1 King Bed (Walk In Shower)
  • Standard Room, 1 King Bed, Accessible

What’s around

Landmarks

  • Zocalo Square - 38 min walk
  • Puebla Cathedral - 39 min walk
  • Puebla Convention Center - 44 min walk
  • Parque del Paseo de Los Gigantes - 2.5 mi / 4 km
  • Angelopolis Commercial Center - 2.7 mi / 4.3 km
  • Fort Loreto - 3.1 mi / 4.9 km
  • Finsa Industrial Park - 5 mi / 8 km
  • Great Pyramid of Cholula - 6.2 mi / 9.9 km
  • Cuauhtemoc Stadium - 8 mi / 12.9 km
  • La Malinche National Park - 14.8 mi / 23.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 36 min drive
  • Puebla–Cholula Tourist Train Terminal - 27 min walk
map
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Blvd. Hermanos Serdan 45, Puebla, 72140, PUE, Mexico

At a glance

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • 2 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 2131
  • Conference space size (meters) - 192
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: MXN 1500 per stay
  • Pets are allowed for an extra charge of MXN 950 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express Hotel Puebla
  • Holiday Inn Express Puebla
  • Holiday Inn Express Puebla Hotel Puebla
  • Holiday Inn Puebla
  • Puebla Holiday Inn
  • Holiday Inn Express Puebla Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Puebla, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of MXN 950 per pet, per night, and there's also a deposit of MXN 1500 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Yes. Nearby restaurants include ReMar (9-min walk), Dominica 19 (9-min walk), and Mr. Pampas (10-min walk).
  • Holiday Inn Express Puebla, an IHG Hotel has an indoor pool and a 24-hour fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Great stay

    Hotel was very clean and well maintained. Also good and decent free breakfast.

    Priscilla, 2 night family trip, Jan 9, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was very nice and modern. The pool was nice and their breakfast was decent.

    Veronica, 1 night family trip, Dec 26, 2021

    Verified Expedia guest review

  • 6.0.Good

    Ok but so much noise

    blanca estela, 2 night family trip, Dec 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Estuvo muy bien, lo justo por el precio que pgamos. Nos atendió muy bien todo el personal, y a mis hijos les encanto la alberca techada.

    MARTHA, 5 night family trip, Nov 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very Clean, Nice, and the personal was very nice.

    Anselmo, 2 night family trip, Sep 18, 2021

    Verified Expedia guest review

  • 4.0.Fair

    It’s getting a little tiring the poor service and the Covid excuse

    Daryl, 1 night family trip, Aug 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    None

    Jose, 2 night business trip, Aug 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel was really clean and we feel safe with the Covid19 actions.

    4 night family trip, Jun 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Buena estancia en general, con sus salvedades

    Lo único que no me gustó es que hay que caminar un montón para llegar al restaurante para desayunar. Se descansa bien, el baño es pequeño, pero para una noche no me pareció un problema, la cama es súper cómoda, la habitación estuvo perfecta.

    Israel, 1 night business trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel room are clean, the restaurant food excellent, staff really helpful and courteous, overall I very satisfied, I recomendé.

    3 night trip, Apr 30, 2021

    Verified Expedia guest review

See all 806 reviews