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Occidental Tucancún All Inclusive

Photo gallery for Occidental Tucancún All Inclusive

Exterior
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Occidental Tucancún All Inclusive

Occidental Tucancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Luxury Avenue Shopping Mall

7.6/10 Good

1,102 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 14 min walk
  • Iberostar Cancun Golf Course - 7 min drive
  • Cancun Convention Center - 13 min drive
  • Delfines Beach - 8 min drive
  • Tortuga Beach - 16 min drive
  • Langosta Beach - 17 min drive
  • Turtle Beach - 20 min drive
  • Puerto Cancun Marina Town Center - 24 min drive
  • Plaza Las Americas - 26 min drive
  • Riviera Cancun Golf Resort - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Mb Restaurant - 10 min walk
  • Casitas - 15 min walk
  • Ah Cacao Chocolate Cafe - 15 min walk
  • Fantino - 15 min walk
  • The Club Grill - 15 min walk

About this property

Occidental Tucancún All Inclusive

At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a health club. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 339 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • 4 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Pool gate
  • Stair gate

What to do

  • On the beach
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Occidental Tucancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Tucancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Occidental Tucancún All Inclusive?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on 1 March 2023 start from S$320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Occidental Tucancún All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Tucancún All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Occidental Tucancún All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Tucancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Tucancún All Inclusive?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Occidental Tucancún All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at Occidental Tucancún All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Occidental Tucancún All Inclusive also has 3 poolside bars, 2 bars and a health club, as well as spa services and a garden.
Are there restaurants at or near Occidental Tucancún All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine. Nearby restaurants include Mb Restaurant (10-min walk), Casitas (15-min walk) and Ah Cacao Chocolate Cafe (15-min walk).
What's the area around Occidental Tucancún All Inclusive like?
Occidental Tucancún All Inclusive is a short 14-minute walk from La Isla Shopping Mall and 17 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that the property is in a great location.

Reviews

7.6

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Overall a great value. Great location too.
The property is well maintained, beautiful and centrally located in the hotel zone. Even though the check-in was way too slow and unorganized, the rest of our stay was very pleasant. They even had free, nightly, theatrical entertainment after dinner. The three pools gave us variety to choose between each environment.
Todd, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Food and drinks were amazing. Staff excellent! Always something to do
Barry, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Djuven, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Beach was absolutely perfect, view from my room was great as well. Cons: food, at best, and I am NOT a picky eater! was marginal…the main buffet, consistently cold food, and flavorless…even if you are there right when the doors open, music WAY too loud. The buffet by the pool, Claraboya, was much better than the main buffet…but BOTH of them, same food over and over again…very little variety. There are COUNTLESS complaints about the food, but apparently they disregard this, as my review isn’t any different for dozens previous to mine. The gift shop is a joke, and I have done a lot of travelling….real disappontment. Would I stay here again, probably not…would rather pay a bit more elsewhere to at least have lukewarm food.
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

8/10 Very good

What i did like is everyone was super friendly and the food was fantastic. When requesting something they almost always followed through immedietly. Whati honestly did not like is my bed sheets ad stains everytime the 2nd floor smelled like vomit the entire stay. My window didnt close all the way nor did my balcony door lock. The phone in my room did notn work or at least had a horrible connection. I asked serveral times for someone to look at this as my room was RIGHT above the resturant so it got loud and was difficult to stay asleep.
Verified Expedia guest review

10/10 Exceptional

Staff was very kind, and helpful. Property was clean and well maintained. 10/10 recommend
Verified Orbitz guest review

8/10 Very good

Verified Expedia guest review

6/10 Good

Loved the outdoor area. Did not like the food.
Verified Expedia guest review

6/10 Good

Like the staff very friendly helpful Hotel in right place ac not very cold always at 24 degrees. Food in restaurants was ok. Not alot of varieties no shrimp. No lobster no oyster in the restaurants.
Rigoberto, 4-night romance trip
Verified Expedia guest review