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Hyatt Regency Grand Reserve Puerto Rico

Upscale beachfront resort with golf course, near Coco Beach Golf and Country Club

  • Free WiFi
From
S$431

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200 Coco Beach Blvd. Highway 955-I, Rio Grande, 00745, Puerto Rico
7.8.Good.
  • We had a great stay at the Hyatt Regency Grand Reserve. Some days we stayed on the…

    Sep 3, 2021

  • Just ok, nothing to write home about. The food options are not that great and really…

    Aug 18, 2021

See all 599 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 543 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa

Feel at home

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • On the beach
  • Coco Beach Golf and Country Club - 18 min walk
  • El Yunque National Forest - 5.9 mi / 9.5 km
  • Carabali Rainforest Park - 6.4 mi / 10.2 km
  • Luquillo Beach - 7.5 mi / 12 km
  • JungleQui Rainforest Ecoadventure Park - 7.7 mi / 12.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Suite, 1 Bedroom (2 Double Beds & 2 Sofa beds)
  • Deluxe Suite, 1 Bedroom (1 King bed & 2 Sofa beds)
  • Suite, 1 Bedroom (2 Double Beds & 1 Sofabed)
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Club Room, 2 Double Beds, Oceanfront
  • Club Room, 1 King Bed, Ocean View
  • Room, Accessible, Garden View (2 Double Beds)
  • Club Room, 2 Double Beds, Garden View
  • Club Room, 1 King Bed, Garden View
  • Room, 2 Double Beds, Garden View
  • Room, 1 King Bed with Sofa bed, Garden View
  • Suite, 1 King Bed (Regency)
  • Deluxe Room, 2 Double Beds, Oceanfront
  • Deluxe Room, 1 King Bed, Oceanfront
  • Deluxe Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View

What’s around

Landmarks

  • On the beach
  • Coco Beach Golf and Country Club - 18 min walk
  • El Yunque National Forest - 5.9 mi / 9.5 km
  • Carabali Rainforest Park - 6.4 mi / 10.2 km
  • Luquillo Beach - 7.5 mi / 12 km
  • JungleQui Rainforest Ecoadventure Park - 7.7 mi / 12.5 km
  • The Outlet Ruta 66 - 8.9 mi / 14.4 km
  • Las Paylas - 10.1 mi / 16.3 km
  • La Mina Falls - 11 mi / 17.7 km
  • Big Tree Trail - 11.8 mi / 19 km
  • Castillo San Felipe del Morro - 29.2 mi / 47.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive
  • Airport shuttle (surcharge)
map
See on map
200 Coco Beach Blvd. Highway 955-I, Rio Grande, 00745, Puerto Rico

At a glance

Hotel size

  • This hotel has 543 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 16.73 per night)
  • Onsite valet parking (USD 27.88 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 20
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Rainforest Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Water's Edge - This restaurant serves breakfast and lunch.

Nori Asian Grill - This restaurant serves dinner only. Open daily.

Prime 787 - This restaurant serves dinner only. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 18.0 percent of room rate
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room coffee
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 14 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 96 per person (roundtrip)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children costs USD 96 (roundtrip)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs USD 16.73 per night
  • Valet parking costs USD 27.88 per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

Also known as

  • Gran Melia Golf
  • Puerto Rico Gran Melia Resort
  • Gran Melia Golf Resort Puerto Rico Rio Grande
  • Gran Melia Golf Puerto Rico Rio Grande
  • Paradisus Puerto Rico
  • Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
  • Sol Melia Rio Grande
  • Gran Melia Rio Grande
  • Melia Coco Beach Puerto Rico Resort
  • Melia Coco Beach Puerto Rico Rio Grande
  • Gran Melia Golf Resort Puerto Rico
  • Gran Melia Golf Puerto Rico
  • Melia Coco Beach Puerto Rico Resort Rio Grande
  • Melia Coco Beach Puerto Rico Rio Grande
  • Resort Melia Coco Beach Puerto Rico Rio Grande
  • Rio Grande Melia Coco Beach Puerto Rico Resort
  • Melia Coco Beach Puerto Rico Resort
  • Resort Melia Coco Beach Puerto Rico
  • Gran Melia Golf Resort Puerto Rico
  • Hyatt Regency Coco Beach Resort Rio Grande
  • Gran Melia Golf Resort
  • Hyatt Regency Coco Beach Rio Grande
  • Hyatt Regency Coco Beach
  • Resort Hyatt Regency Coco Beach Resort Rio Grande
  • Rio Grande Hyatt Regency Coco Beach Resort Resort
  • Resort Hyatt Regency Coco Beach Resort
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico
  • Hyatt Regency Coco Beach Resort Rio Grande
  • Hyatt Regency Coco Beach Rio Grande
  • Melia Coco Beach Puerto Rico Resort Rio Grande
  • Hyatt Regency Coco Beach
  • Resort Hyatt Regency Coco Beach Resort Rio Grande
  • Rio Grande Hyatt Regency Coco Beach Resort Resort
  • Resort Hyatt Regency Coco Beach Resort
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico
  • Hyatt Regency Coco Rio Grande
  • Gran Melia Puerto Rico
  • Gran Melia Puerto Rico Golf
  • Gran Melia Resort Puerto Rico
  • Puerto Rico Golf Resort
  • Puerto Rico Gran Melia

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Regency Grand Reserve Puerto Rico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 16.73 per night. Valet parking costs USD 27.88 per night.
  • Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants. Nearby restaurants include Pasion (6-min walk), Richie's Cafe (4.1 mi), and Ekelekua (4.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 96 per person roundtrip.
  • No, this resort doesn't have a casino, but Wyndham Rio Mar Casino (12-min drive) is nearby.
  • Have fun with onsite activities like kayaking, snorkeling, and volleyball, and practice your swing at the golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Hyatt Regency Grand Reserve Puerto Rico also has 3 bars and a 24-hour fitness center, as well as a sauna.
7.8.Good.
  • 10.0.Exceptional

    Amazing, beautiful and a must stay atleast five night or you’ll regret it. Kayaking on site, theme park oofloating water park, but bring your competitive spirit because it’s like an American gladiator experience if you’re ready, if not swim up to swing and slides for the weak spirited. Either way you will love it.

    4 night trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing!!!!

    Francis, 4 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Place Friendly staff. Food Bad.. Overpriced

    Loved everything about the hotel except for the food and food options. Hotel staff was nice and personable. The staff regarding anything to do with food not including Breakfast made numerous mistakes with our order and attempting to fix it became a nightmare with a snowball effect. Food was not great quality and overpriced and even though our order was messed up after three hours. They blamed it on new staff and did not comp our meal. Basically told us next time we will do better.

    James, 4 night family trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great honeymoon spot

    We stayed here for our honeymoon and it was absolutely fabulous. The staff was so nice. The pool and the beach were wonderful. I can’t wait to go back and stay here again. I would high recommend. They were also shooting the new Fantasy Island TV show that is going to premier this fall on the backside of the villa we were in, so that was also pretty neat to see!

    Katy, 5 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience

    I was really pleasantly surprised with our stay. This was the only hotel available for a last minute trip to PR and having read some of the reviews on google and here i was prepared to have a sub-par experience. It turned out the complete opposite! The check in took a little longer than expected but having arrived at 4am thats not surprising. The grounds are absolutely beautiful, clean and the staff is very friendly and helpful. There was an issues with the AC in our room and someone arrived within 15 minutes of calling the front desk and fixed it quickly and efficiently. Our housekeeper, Maria was lovley and accommodating. I would recommend eating off site as the lines for the restaurants were verrryyyyy long and the food was not impressive and overpriced. Even the poolside food truck was disappointing, after waiting 45 minutes for a cesar salad we ended up just canceling the order as we had to make a flight. Overall i would highly recommend the hotel and we can not wait to go back! Just skip the food or come prepared to wait a while ;)

    Olga, 3 night family trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    so-so

    Prepare yourself for taxes, hidden fees and extra costs Breakfast is free but after taxes and fees for family you looking at additional $40-$60 whit out alcohol or extras Menu is same with 6 items every day if you stay 7 days you are going to dream eggs. Beach is not nice at all seaweed all over and rocks Pool bar and food is extremely expensive plus fees and taxes My room was at the end of property so to get anywhere is 5-10 min walk. There is no entertainment at all, two days was no tv programs, electric goes out every day almost. After all there is better places to go for your money!

    GORAN, 7 night family trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I stayed seven days and the TV only worked the first two days.I wasn’t there to watch TV but at night I like to relax with a little TV before bed.

    John, 5 night trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel and the facilities are beautiful but it was a long line to do the check in and even longer to to the check out. Waiting almost an hour.

    2 night family trip, Jun 18, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Very poor customer service, Jesus at the bar , Xavier at pool front desk very rude and unprofessional

    3 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The pool area is beautiful but the room was not supplied with enough towels, no coffee/tea, no ironing board. When I asked for the items it was dropped off in a garbage bag for me to put it away myself. Check-in took 45 min. Not enough employees to run it smoothly. The beach was never cleaned from the night before.

    3 night trip with friends, Jun 17, 2021

    Verified Expedia guest review

See all 599 reviews