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1 room, 2 adults

The Ritz-Carlton, Berlin - Berlin

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Potsdamer Platz 3, Berlin, BE, 10785, Germany

Luxury hotel with 2 bars/lounges, near Potsdamer Platz
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

Location
Great location
Service
Fantastic service
WiFi
Good internet service
Bar
Bar is awesome

The Ritz-Carlton, Berlin - Berlin

More Info: 6823 2342

  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 King Bed, Non Smoking, City View (Carlton)
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Suite (Club Lounge Access,Skyline View)
  • Penthouse (Ritz-Carlton,Club Lounge Access)

What’s around The Ritz-Carlton, Berlin - Berlin

Landmarks

  • In Mitte
  • Potsdamer Platz - 3 min walk
  • Mall of Berlin - 4 min walk
  • Sony Center - 4 min walk
  • Berliner Philharmonie - 7 min walk
  • East Side Gallery - 3.4 mi / 5.5 km

Getting around

  • Tegel Airport (TXL) - 22 min drive
  • Schoenefeld Airport (SXF) - 28 min drive
  • Potsdamer Platz Station - 2 min walk
  • Berlin Friedrichstraße Station - 21 min walk
  • Berlin Central Station - 27 min walk
  • Potsdamer Place U-Bahn - 4 min walk
  • Mohrenstrasse U-Bahn - 8 min walk
  • Mendelssohn Bartholdy Park U-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 1 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 19375
  • Conference space size (meters) - 1800
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

POTS - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Lounge - Onsite café. Open daily.

The Curtain Club - This bar specializes in international cuisine. Open daily.

Fragrances - Onsite cocktail bar. Open select days.

Club Level - Onsite restaurant. Open daily.

Awards and affiliations

  • The Ritz-Carlton, Berlin is listed in the 2013 Travel + Leisure 500.

The Ritz-Carlton, Berlin - Berlin’s small print

Also known as

  • Berlin Ritz Carlton
  • The Ritz-Carlton, Berlin Hotel Berlin
  • Ritz Carlton Berlin
  • Ritz Carlton Hotel Berlin
  • Ritz Carlton Berlin Hotel
  • Ritz-Carlton Berlin Hotel
  • Ritz-Carlton Berlin
  • The Ritz Carlton Berlin
  • The Ritz-Carlton, Berlin Hotel
  • The Ritz-Carlton, Berlin Berlin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Self parking costs EUR 38 per day with in/out privileges

Valet parking costs EUR 38 per day with in/out privileges

Rollaway beds are available for EUR 45.0 per night

Buffet breakfast is offered for an extra charge of EUR 38 per person (approximately)

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Berlin - Berlin

  • Does The Ritz-Carlton, Berlin offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Berlin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Ritz-Carlton, Berlin currently open?
    This property is closed from 25 March 2020 to 31 August 2020 (dates subject to change).
  • Is parking offered at The Ritz-Carlton, Berlin?
    Yes. Self parking costs EUR 38 per day. Valet parking costs EUR 38 per day.
  • Is there a pool at The Ritz-Carlton, Berlin?
    Yes, there's an indoor pool.
  • Are pets allowed at The Ritz-Carlton, Berlin?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Ritz-Carlton, Berlin?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Ritz-Carlton, Berlin?
    Yes, there's an onsite restaurant that serves German cuisine. Nearby restaurants include Brasserie Desbrosses (1-min walk), coa (1-min walk), and Vapiano (1-min walk).
  • What is there to do near The Ritz-Carlton, Berlin?
    Recommended spots to visit include Potsdamer Platz (3-min walk) and Mall of Berlin (4-min walk), along with Sony Center (4-min walk) and Berliner Philharmonie (7-min walk).

Recent reviews

Superb 9.2 From 337 reviews

Exceptional 10.0
Excellent stay
A very well-run, comfortable and elegant hotel. Will happily return.
Phil, gb1 night business trip
Exceptional 10.0
Beautiful hotel wonderful staff
I stay in hotels every week travelling with my job so I have became quite discerning. I can not fault this hotel. It is immaculately clean and room and bed were extremely comfortable. But what really sets this hotel apart are the staff. From reception to housekeeping and bar staff all are friendly and super professional. I was alone here on my birthday, I did not mention this but the check in staff noticed. They did not make a fuss (or let me know they knew) but treated me so warmly. They went out of their way to chat to me and make sure I had everything I needed. When I checked out the following morning I was informed that my bar bill was complimentary which was such a lovely gesture, I was quite touched by this as they could have easily just ignored it. From beginning to end my stay was perfect and you can’t get any better than that.
Pauline, gb1 night trip
Exceptional 10.0
New Favorite Hotel
Out of all the hotels I've ever stayed in, this was without a doubt the hotel with the best customer service. Everyone from the valet, front desk, to room service, was incredibly helpful and kind. They went out of their way to treat you like a human being and not just a traveler. Every time I return to Berlin, this hotel will be at the top of my list. The room itself was extremely comfortable and spacious. Wonderful bed!
Tamara, us2 night business trip
Exceptional 10.0
The Ritz is an excellent Hotel and one of my favorites. Located in the Potsdamer Platz area and close to so many landmarks within walking distance. This hotel never disappoints.
Jon, us3 night family trip
Very good 8.0
Very nice - but not perfect
The facility was was very nice as you would expect from a Ritz property. However, a few less-than-ritzy things dropped my rating. The toilets are located in the shower. Not next to it - IN the shower. So you will need to dry the floor surrounding the toilet after each shower if you hope to use it later without getting your clothes wet. The second demerit was the missing and moldy grout in the shower. We were not happy about having to stand in the mold lines around the drain. Not what you would expect here. Last, the elevators stopped working at one point during our stay. Although they were scrambling to figure out the problem, there was no notification to residents or adequate signage posted to work around this inconvenience. Altogether, there did not appear to be a well-documented plan of action for such an event and I would expect more from this hotel. If this were a Marriott or Hilton property, I could overlook such details. But for a Ritz-Carlton, this should be unacceptable.
us4 night family trip
Very good 8.0
Great stay.
Location was incredible and service was great! Only issue we had was that our room was a bit tired. We had, for example, mould in our shower which is unacceptable for a Ritz property. Would I recommend- absolutely! You can’t beat the location.
ca5 night family trip
Exceptional 10.0
Berlin Vacation
Perfect location, beautiful hotel. Walking distance from all the major tourist sites.
Cindy, us4 night trip with friends
Exceptional 10.0
Great nights sleep
As you would expect this hotel really is 5* Great sleep - good mattress and pillows. Excellent location. 300m from the "House of 100 beers" Fantastic selection if you are a beer drinker. But probably of no interest if you are not!
Alan, gb1 night business trip
Very good 8.0
Nice staff and hotel except
The room is perfect and the service of the club lounge is wonderful. The waiter and waitress in the club lounge are friendly and attentive. However, the check in staff I met on the first day was not as friendly as them. He had no smile in the whole check in process and I didn’t feel welcome at all
hk1 night trip
Good 6.0
Nice but not worth the money
Room was nice, but not upto the price of the room. Bed was exceptionally comfy though. Bathroom was amazing, shame the room wasnt as luxurious! Electricity in the room didnt work, asked to wait in the room at 2030hrs, 1.5hrs later I had to chase reception when an electrician then came 20mins later. Sadly this wasted my birthday evening, which was the whole point of staying here. Electrician then informed us he had been sat in the staff room all evening! Moved to das stue which was exactly what I expected and excellent value. Showed the Ritz up
Steve, gb2 night romance trip

The Ritz-Carlton, Berlin - Berlin

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