Donatello Hotel - Prague

Asked for twin room. Information said two double beds, that's why I booked here. Arrived and only one bed ready. The other was a camp bed. Informed reception. Receptionist didn't know how to set up the camp bed. Very dissatisfied. There are nicer hotels in the centre for the same price. If I want to sleep on a camp bed, I will go camping. Our room was nothing like the pictures, which had two proper beds. Paid £70 per night. Poor value for money. I very rarely complain. I am not a moaner and groaner. Give this one a miss.

This is a communist era hotel hotel. You could literally hear everythimg next door.Its mostly filled with eastern europeans.

It was former apartment house but it was done well, it looked that the management did a lot to make it nice. Only walls were probably thin because it was quite responsive from the room next door. I recommend to look first in the room before you enter so you do not happen for the same thing: I have booked rooms where it would be the fridge, but I have got a really small room without the fridge. There was barely place for a double bed and two armchairs incl. a giant little table. The next day I complained about it and then I got to change the room to a larger room, so there was the fridge, but I had to move in first next day, because then the room would be free. The bed was fine though and I lay good, the bathrooms in all rooms was really nice. The wifi worked well too. Unfortunately one day when I came back in the afternoon, did I found the room untouched, supposed they did not had time for to clean it? There were only two girls for the whole hotel and had to take care of both the breakfast and the cleaning so they had a lot to do. The breakfast was right so good, the breakfast room really crisp. The staff were really nice and accommodating. It was in a good location, close to the tram, but also within walking distance to the city center. The area was quiet so it was nice.

Room was different from what was advertised and also there is no free parking as advertised

Staff should pay more attention to cleaning rooms. Very dirty curtains. Refrigerator has broken thermostat and doesn't work in our room. Breakfast is very limited. Vegetarian, vegans or peoples with lactose intolerance will be starving unless they will be happy with tomatoes, cucumber and apples. Hotel has got a good location but all those negative things make me wonder this hotel is behind Europe standards.