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Magical Memories Villas

3 stars3 stars
2801 North Poinciana Blvd.KissimmeeFL34746United States of America
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
1294See all 1,294 Hotels.com reviews

Magical Memories Villas

from S$211
  • Villa, 2 Bedrooms, Pool Access
  • Villa, 3 Bedrooms, Pool Access
  • Villa, 1 Bedroom, Pool Access
  • Villa, 4 Bedrooms, Pool Access
  • House, 3 Bedrooms, Private Pool
  • House, 4 Bedrooms, Private Pool
  • House, 5 Bedrooms, Private Pool (Not Pet Friendly)

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms

Arriving/leaving

  • Check-in time 4 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 8 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Check-in and guest services for this property is located just east of the Walt Disney World Resort. Office hours may vary according to season. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Magical Memories
  • Magical Memories Villas
  • Magical Memories Villas Condo
  • Magical Memories Villas Condo Kissimmee
  • Magical Memories Villas Kissimmee
  • Magical Villas
  • Magical Memories Villas House Kissimmee
  • Magical Memories Villas House

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

This property requires a non-refundable damage waiver of 35 USD per booking/stay. For more details, please contact the office using the information on the reservation confirmation received after booking.

Breakage deposit: USD 35.00 per stay

  • Cleaning fee: USD 95 per accommodation, per stay (varies per unit size)

Optional extras

Pets are allowed for an extra charge of USD 100 per pet, per stay (maximum USD 75 per stay)

In the hotel

Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa tub
  • Sauna
  • Playground on site
  • Golfing nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Individually decorated
  • Separate dining area
  • Separate living room
Freshen up
  • Second bathroom
  • Shower/tub combination
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Magical Memories Villas’s small print

Also known as

  • Magical Memories
  • Magical Memories Villas
  • Magical Memories Villas Condo
  • Magical Memories Villas Condo Kissimmee
  • Magical Memories Villas Kissimmee
  • Magical Villas
  • Magical Memories Villas House Kissimmee
  • Magical Memories Villas House

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

This property requires a non-refundable damage waiver of 35 USD per booking/stay. For more details, please contact the office using the information on the reservation confirmation received after booking.

Breakage deposit: USD 35.00 per stay

  • Cleaning fee: USD 95 per accommodation, per stay (varies per unit size)

Optional extras

Pets are allowed for an extra charge of USD 100 per pet, per stay (maximum USD 75 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1294 reviews

Magical Memories Villas
Poor1.0 / 5
Bed Bugs!!!
Mattresses were ancient/uncomfortable, 1st night family member was bitten multiple times by bed bugs, next day when examining mattresses found bed bugs crawling on mattress and box spring. Maintenence/Management must have known about bed bug problem we found half of the mattress and box springs had bed bug mattress covers, but obviously didn't not take care of the problem properly. Had to cancel 5 day trip and go home, management would not offer another unit to stay in, could not find another hotel. Hotels.com had to call hotel to get our hotel stay refunded, front desk agent at Magical Memories said they would also refund the $153.23 cleaning/security fee, however still waiting for managment to refund our credit card.
4 night family trip
Magical Memories Villas
Poor1.0 / 5
DO NOT STAY!!!!!!!!
Upon check in there was an extra $150.00 charge for security and cleaning fee. I asked which condo my sister was in and I was told a different location. We had requested being close together but they said since we booked through a 3rd party (hotels.com) they reserved the right to do what every they wanted. We went to our condo and as soon as we walked in we were assaulted with a horrible smell. We walked through the condo and it was FILTHY!! I called to complain and when I told them about the condition of the place I was told to take pictures and a manager would not be in until Morning and there was nothing they could do because we booked through a 3rd party. My parents were arriving later and I could not have them come to this place as filthy as it was. We ran to Walmart and got cleaners, gloves and Laundry soap. I cleaned/washed bedding for 3 hours (blood off wall) and only made it slightly better. I tried to vacuum and found out why the floors were not clean it was so clogged it would not pick anything up. We could not take off our shoes and walk on the carpet. The next morning management never did call as promised. I called and got no one so we spent a 2nd night there. I called as soon as they opened the next morning and they refused to let me speak to a manager. They said they would move us to another condo BUT we would have to pay another $107.00 cleaning fee. It was better as far as smell and was some what cleaner. I would never recommend this place or stay again.
6 night family trip
Magical Memories Villas
Outstanding5.0 / 5
Family trip
I felt like I was at home super nice villa
2 night family trip
Magical Memories Villas
Excellent4.0 / 5
Financial Secretary
I as the Financial officer booked two Villas for our charity. We enjoyed it very much, one villa was clean the other was not. There were not enough towels for our stay, although we had a washer and dryer it wasn't something we could do daily. The twin beds were very uncomfortable feeling the springs when we slept. The people who slept in the queen or kings were fine. Although we didn't rent a home with a private pool we were given one which would have been nice to use it, but it was filthy. I was a little disappointed in the experience, but would do it again, hoping for the outcome of the other property we rented. They were around the block from each other, just a short walk. The neighborhood was a little run down that we were in.
4 night business trip
Magical Memories Villas
Good3.0 / 5
Extra charge and room damage
We stopped at the Magical Memories office to register. When booking with Hotels.com, it stated the amount we paid and then additional fees charged by the hotel it stated $90.00. When we arrived, they said that our balance was $147.56. It was the $90 plus a $35 cleaning fee and then tax on them both. Did not like that Hotels.com did not share that information. We had a two bedroom, two bath villa. It was nice until I went into the master bathroom. The tile in the shower stall was bulging. I pushed it to put in back in place and four tiles fell out. I called the office and they sent a maintenance man there. He pushed on the spot and another 6+ tiles fell. He called the office and said we had to move rooms. So I had to pack up everything again, go to the office to drop off the keys and wait for another room to be ready. We were sent to another resort. The villa was nice, just a little outdated. Don't know if I would stay here again or not. Never compensated us for our inconvenience of having to move rooms and for the wait. Also, the rooms do not have irons for laundry there. If you want one, you get one at check in and have to drop it off before you leave or there is a charge. We had a very early departure, so we had to make a separate trip to the office to drop it off the day before and then had to stop there again the morning we departed to drop off the keys. Very inconvenient.
4 night family trip

See all reviews

Magical Memories Villas

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