Guests
All properties in Grandville, Michigan, United States of America

Best Western Plus Grand Castle Inn & Suites Grand Rapids West

No-frills hotel in Grandville

  • Free WiFi and free parking
From
S$130

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Best Western Plus Grand Castle Inn & Suites Grand Rapids West
  • Best Western Plus Grand Castle Inn & Suites Grand Rapids West
  • Indoor Pool
  • Pool
  • Best Western Plus Grand Castle Inn & Suites Grand Rapids West
Best Western Plus Grand Castle Inn & Suites Grand Rapids West. Image 1 of 37.
1 / 37Best Western Plus Grand Castle Inn & Suites Grand Rapids West
3825 28th St SW, Grandville, 49418, MI, United States of America
8.2.Very good.
  • kinda a cool place , we were there for work . the castle next door was very cool.

    Sep 21, 2021

  • I’ve stayed at this hotel multiple times over the last 4 years. We’ve always had great…

    Sep 11, 2021

See all 431 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Easy parking
Dining options

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
  • The following facilities are closed on Friday and Saturday:
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 88 smoke-free guestrooms
    • Housekeeping (on request)
    • Spa tub
    • 24-hour front desk
    • Snack bar/deli
    • Laundry service

    For families

    • Private bathroom
    • Premium TV channels
    • Television
    • Laundry facilities
    • Iron/ironing board
    • Hair dryer

    What’s around

    • RiverTown Crossings Mall - 2.9 mi / 4.7 km
    • Van Andel Arena - 6.3 mi / 10.1 km
    • Downtown Market - 6.4 mi / 10.4 km
    • Grand Rapids Children's Museum - 6.7 mi / 10.7 km
    • Gerald R. Ford Museum - 6.8 mi / 10.9 km
    • Public Museum of Grand Rapids - 6.8 mi / 11 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Suite, 1 King Bed, Non Smoking, Jetted Tub
    • Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
    • Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
    • Standard Room, 1 King Bed, Accessible, Bathtub
    • Suite, 1 King Bed, Refrigerator & Microwave, Ground Floor (Shower Only;with Sofabed)
    • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
    • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    What’s around

    Landmarks

    • RiverTown Crossings Mall - 2.9 mi / 4.7 km
    • Van Andel Arena - 6.3 mi / 10.1 km
    • Downtown Market - 6.4 mi / 10.4 km
    • Grand Rapids Children's Museum - 6.7 mi / 10.7 km
    • Gerald R. Ford Museum - 6.8 mi / 10.9 km
    • Public Museum of Grand Rapids - 6.8 mi / 11 km
    • DeVos Performance Hall - 7.9 mi / 12.6 km
    • Grand Valley State University - 8.9 mi / 14.4 km
    • DeltaPlex Arena and Conference Center - 9.9 mi / 15.9 km
    • Calvin College - 10.5 mi / 16.9 km

    Getting around

    • Gerald R. Ford International Airport (GRR) - 20 min drive
    • Muskegon, MI (MKG-Muskegon County) - 41 min drive
    • Grand Rapids Station - 8 min drive
    map
    See on map
    3825 28th St SW, Grandville, 49418, MI, United States of America

    At a glance

    Hotel size

    • This hotel has 88 rooms

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Snack bar/deli

    Things to do

    • Spa tub
    • Golfing nearby

    Working away

    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Hair dryer

    Be entertained

    • TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Fees & policies

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    Only registered guests are allowed in the guestrooms.

    Onsite parties or group events are strictly prohibited.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Days Inn Grand Rapids Grandville
    • Days Grand Rapids/Grandville
    • Best Western Plus Grand Castle Inn Grandville
    • Best Western Plus Grand Castle Inn
    • Best Western Plus Grand Castle Grandville
    • Best Western Plus Grand Castle
    • Best Western Plus Grand Castle Inn Grand Rapids West Grandville
    • Best Western Plus Grand Castle Inn Grand Rapids West
    • Best Western Plus Grand Castle Grand Rapids West Grandville
    • Best Western Plus Grand Castle Grand Rapids West
    • Best Plus & Suites Rapids West
    • Days Inn Rapids
    • Days Inn Suites Grand Rapids/Grandville
    • Best Western Plus Grand Castle Inn Suites
    • Best Plus Grand Rapids West
    • Days Inn Rapids Hotel
    • Days Inn Rapids Hotel Grandville Grand
    • Days Inn Grand Rapids/Grandville Hotel Grandville
    • Days Inn Grand Rapids/Grandville Hotel
    • Days Inn Grand Rapids/Grandville Grandville
    • Days Inn Grand Rapids/Grandville

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Best Western Plus Grand Castle Inn & Suites Grand Rapids West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
    • Yes, there's a pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes. Nearby restaurants include Grandvilla Restaurants (9-min walk), Osgood Brewing Co. (11-min walk), and Rainbow Grill (14-min walk).
    • Best Western Plus Grand Castle Inn & Suites Grand Rapids West has a spa tub.
    8.2.Very good.
    • 10.0.Exceptional

      Friendly staff and comfortable bed

      Jennifer, 1 night family trip, Sep 11, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Housekeeping was asked to turn beds and supply towels and they did not.

      Teresa, 2 night family trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The stay was great. Room was perfect.

      Jeffrey, 2 night trip, Aug 12, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The room was clean but the toilet didnt want to flush and i haf to go get a plunger and unplug it my self and clean the water on the floor if i wanted to do cleanning i would of stayed home. Plus the pool was nasty dirty we didnt even go in of how discusting it was.

      Sagnet, 1 night family trip, Aug 7, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Love a cold room in the summer

      I absolutely loved coming in and the room was on the cold side - what a great way to walk in after a hot day! Thank you!!

      Christine, 1 night family trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay!

      Great stay, thank you!

      Kendra, 2 night family trip, Jul 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The only concern we had is with being double charged for our room. We are still working that out.

      Lori, 1 night trip with friends, Jul 16, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Best Western Grand Castle and Suites

      It was a horrible weekend. The jacuzzi tub didnt work the ceiling in the guest room was very poorly damaged and the room had awful odor and the front desk were very rude when we wanted the issues addressed.

      Courtney, 2 night trip, Jul 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Question Cleaning Practices

      Carol, 1 night trip, Jun 27, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Didn’t stay here!

      Penny, 1 night trip, Jun 26, 2021

      Verified Hotels.com guest review

    See all 431 reviews