Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Shangri La Hotel Dubai

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000, United Arab Emirates

Luxury hotel with spa, near Dubai Aquarium & Underwater Zoo
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The service and the people there are friendly. I love itJan 11, 2020
  • The customer service and hospitality of the staffs there were beyond my expectations.…Dec 5, 2019

Shangri La Hotel Dubai

More Info: 6823 2342

from S$159
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Twin Beds, Sea View
  • Deluxe Room, 1 King Bed, Burj View
  • Deluxe Room, 2 Twin Beds, Burj View
  • Horizon Deluxe, Room, 1 King Bed
  • Suite, 1 Bedroom
  • Horizon, Executive Room
  • Horizon, Premier Room

What’s around Shangri La Hotel Dubai

Landmarks

  • In Trade Center
  • Dubai Aquarium & Underwater Zoo - 26 min walk
  • Dubai Mall - 29 min walk
  • Burj Khalifa - 35 min walk
  • Dubai Fountain - 41 min walk
  • Dubai International Convention and Exhibition Centre - 41 min walk
  • Dubai World Trade Centre - 44 min walk
  • City Walk - 14 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 46 min drive
  • Financial Centre Station - 8 min walk
  • Emirates Towers Station - 17 min walk
  • Burj Khalifa - Dubai Mall Station - 30 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 302 rooms

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
The Horizon Club Lounge is closed until further notice. Guests booked in Club Level rooms will receive benefits (breakfast, afternoon coffee and tea, happy hour) at an alternate location. The indoor pool (exclusively for Horizon Club and Suite guests) is closed until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Health club
  • Tennis on site
  • Steam room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Shangri La Hotel Dubai’s small print

Also known as

  • Dubai Hotel Shangri-la
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai
  • Shangri La Hotel Dubai Hotel
  • Shangri La Hotel Dubai Dubai
  • Shangri La Hotel Dubai Hotel Dubai
  • Dubai Shangri-la
  • Dubai Shangri-la Hotel
  • Hotel Dubai Shangri-la
  • Hotel Shangri-la Dubai
  • Shangri-la Dubai
  • Shangri-la Dubai Hotel
  • Shangri-la Hotel Dubai
  • Shangri La Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

The property affirms that it follows sanitization practices of Shangri-La Cares (Shangri-La) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 120.0 per night

Buffet breakfast is offered for an extra charge of AED 150 for adults and AED 73 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 315 per vehicle (one-way, Maximum occupancy 3)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri La Hotel Dubai

  • Does Shangri La Hotel Dubai offer free cancellation for a full refund?
    Yes, Shangri La Hotel Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri La Hotel Dubai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri La Hotel Dubai?
    Yes, there's free self and valet parking.
  • Is there a pool at Shangri La Hotel Dubai?
    Yes, there's an outdoor pool.
  • Are pets allowed at Shangri La Hotel Dubai?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri La Hotel Dubai?
    You can check in from 2:00 PM - 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Shangri La Hotel Dubai?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Tim Hortons (4-min walk), Starbucks (5-min walk), and Teatro (8-min walk).
  • Is airport shuttle service offered by Shangri La Hotel Dubai?
    Yes, an airport shuttle is available. The charge is AED 315 per vehicle one-way.

Recent reviews

Superb 9.2 From 936 reviews

Exceptional 10.0
The service, room and location is amazing. One of the best hotels I've stayed.
Matthew, sg2 night business trip
Exceptional 10.0
Excellent room with great view
Great room with a nice layout and many useful drawers I had an extra bed and it was very comfy too
sg1 night family trip
Exceptional 10.0
Awesome hotel. Friendly staff. Great breakfast. Very clean & neat.
Van, sg5 night trip
Exceptional 10.0
Friendly attentive staff with superb service. It was my birthday celebration and they arranged a room with the perfect view. Recommend booking the horizon club room to get access to the club lounge. Overall, Definately exceeded my expectation in every aspect and i will stay here again!
Belle, sg1 night trip
Exceptional 10.0
5 stars
Thank you, Shang! You lived up to my expectation. Got an early check in without me asking. After a long flight, it was most appreciated. Staff was friendly and courteous. Good location plus view of the Burj Khalifa . Will come back again.
Juliana, sg1 night business trip
Exceptional 10.0
Nice hotel, comfortable bedroom and friendly efficient staff, which made our one night stop in Dubai a very pleasant one.
Diana, sg1 night trip
Poor 2.0
Shangri-La Dubai: No bed, sleep on the floor!
We booked our stay at the Shangri-La two months in advance for three people. We were assured an extra bed would be delivered to our room immediately. It was not delivered even after we contacted the front desk several times. By 12am we were told that they had no extra beds and they would send up bedding for our 17 year old daughter to sleep on the floor! Can you believe a 5-star hotel treats their guests like this? Shame on the Shangri-La!
Lisa, sg1 night family trip
Exceptional 10.0
Close to prominent landmarks
Outdoor pool with an amazing view of the Burj Khalifa. Our room is located on the 38th floor with superb view of the arabian ocean!
Ridzwan, sg3 night trip
Exceptional 10.0
Perfect place for a stop over in Dubai
The hotel was great, the staff absolutely friendly, and just close enough to the trains for a quick walk. Perfect place to stay if you have a layover in Dubai.
Dev, sg2 night trip
Poor 2.0
They lied to me a day before my checkout
They don’t keep there word
Ben, il5 night business trip

Shangri La Hotel Dubai