New World Phu Quoc Resort

5.0 star property
Khem Beach beachfront resort with 2 restaurants, spa

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New World Phu Quoc Resort

Photo gallery for New World Phu Quoc Resort

On the beach, white sand
Front of property – evening/night
Minibar, in-room safe, individually furnished, desk
Garden view
Reception

Overview of New World Phu Quoc Resort

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Restaurant
  • Bar
  • Free breakfast
  • Spa
  • Air conditioning
Map
Khem Beach, An Thoi, Phu Quoc, Kien Giang Province
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free airport shuttle
  • Fitness centre
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • 24-hour room service
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Kitchenette
  • Connecting/adjoining rooms available
  • Separate dining area

Room options

Villa (Ocean Pool)

  • 261 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 Single Bed and 2 King Beds

Premium Villa (Pool)

  • 261 sq m
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

Garden Villa (Pool)

  • 125 sq m
  • Sleeps 8
  • 1 Single Bed and 2 King Beds

Villa, Beachfront (Pool)

  • 298 sq m
  • Beach view
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

Deluxe Villa (Pool)

  • 167 sq m
  • Sleeps 10
  • 3 King Beds and 1 Single Bed

About this area

What's nearby

  • In Khem Beach
  • Phu Quoc Beach - 31 min drive
  • Phu Quoc Night Market - 25 min drive
  • Shophouse Grand World - 45 min drive
  • Corona Casino - 47 min drive
  • VinWonders Phu Quoc - 49 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 25 min drive
  • Free airport shuttle

Restaurants

  • Rice Market - 17 min drive
  • Kim Dao - 19 min walk
  • Draft Beer - 5 min drive
  • Sailing Club Phú Quốc - 15 min drive
  • Lagoon Bbq & Vietnamese Cuisine - 6 min drive

About this property

New World Phu Quoc Resort

New World Phu Quoc Resort is a great choice for your beach stay in Phu Quoc. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A free airport shuttle, a poolside bar and a fitness centre are other highlights at this luxurious resort.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 375 units

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Transfers

  • Free airport shuttle from 9:30 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Children's games
  • Lifeguard on site

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Private pool
  • Deck or patio
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Kitchenette
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

The Bay Kitchen – On-site restaurant.
LUA – GRILL & BAR – On-site seafood restaurant. Open daily.

Fees & policies

Optional extras

  • Kitchen/kitchenette use costs VND 3000000 per day

Children & extra beds

  • Rollaway beds are available for VND 1300000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort
New World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort Phu Quoc

Frequently asked questions

Does New World Phu Quoc Resort offer free cancellation for a full refund?
Yes, New World Phu Quoc Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at New World Phu Quoc Resort?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at New World Phu Quoc Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at New World Phu Quoc Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at New World Phu Quoc Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by New World Phu Quoc Resort?
Yes, a free airport shuttle is available from 9:30 AM to 5:00 PM on request.
What are the check-in and check-out times at New World Phu Quoc Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at New World Phu Quoc Resort and nearby?
New World Phu Quoc Resort has 2 outdoor pools, a spa and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near New World Phu Quoc Resort?
Yes, there are 2 on-site restaurants.
Does New World Phu Quoc Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge.
Does New World Phu Quoc Resort have any outdoor private spaces?
Yes, every room features a private pool and a deck or patio.
What's the area around New World Phu Quoc Resort like?
New World Phu Quoc Resort is in Khem Beach, a short 11-minute walk from Khem Beach.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful resort
We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Laura, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort is wonderful, staffs are so friendly n extremely professional. I highly recommended to stay here.
Phi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.
Ramona, 2-night family trip
Verified Expedia guest review

8/10 Very good

What we liked: - Breakfasts and dinners - Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout) - Gym is well equipped - Design of the villa and other buildings - Excellent room service, restaurant service, near pool service - All staff has English at good level What can be improved: - communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this - Only 1 restaurant was opened for dinner. Really strange for such a big hotel - Would be good to have bikes for 5-8 yo kids - Would be good to have more physical activities (yoga was good, but not enough) Overall our stay was great!
Maksym, 4-night family trip
Verified Lastminute guest review

8/10 Very good

Nice
hang, 3-night family trip
Verified Expedia guest review

8/10 Very good

Resort is really nice...in 10 yrs it will be excellent but right now the surrounding buildings are empty so i cant give it a 5 star rating
SUNGMIN WILLIAM, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful amenities and views. Swimming pool was impressive and beach was picturesque. Also, Service was excellent! Would definitely come back.
Khanh Vu, 2-night family trip
Verified Expedia guest review

4/10 Fair

The first thing the resort did to ruin our holiday mood was checking us into a villa that still had guests staying there. It was a very awkward experience having other guests telling us to leave our allocated villa and seeing their personal belongings in the rooms. The second thing the resort did was getting our food orders wrong when they were non-standard from the menu. The restaurant staff seemed inexperienced in serving and helping guests. When they were asked to fix the order, it took them a very long time to do it. The last thing was getting our shower drains to work properly. We called a serviceman out but after looking at the drains for some time he couldnt fix it and claimed the design of the drains couldn't handle the volume of water that we used in our showers. We had to have dripping showers so as to not flood our shower rooms. The good things about the resort are the kids pool with water slides, my son absolutely loved it, the mega big adults pool and the white sand beach. For the costs of staying at this hotel, we felt it was not worth it given all the faults we experienced.
Verified Expedia guest review

10/10 Exceptional

Likes: Spacious villas. Beautiful pool. Gorgeous landscaping. Dinning facilities/food were excellent. Cleanliness of resort. Excellent WiFi and TV channels. Friendliness of resort staff. Dislikes: At check-in, being told no outside food of any kind is allowed. Schedule times for pick-up/drop-off airport shuttle are not very convenient. Taxi from airport to resort is 300k. Resort charges 3x that rate (900k) for same service in private car. Some dinning room staff had limited English language skills making it difficult to communicate.
Verified Travelocity guest review

10/10 Exceptional

So so peaceful here, clean, friendly, the food is so good…my family was very enjoy. Come back here again
Hien, 3-night family trip
Verified Hotels.com guest review