All properties in Kluang, Johor, Malaysia

Choose dates to view prices

Kluang Riverview Hotel

Photo gallery for Kluang Riverview Hotel

Exterior
Deluxe Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Shower, free toiletries, slippers
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Kluang Riverview Hotel

Kluang Riverview Hotel

3.0 star property
3-star hotel in Kluang

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
New Wing-Plaza BCB, No 20 Jalan Bakawali, Kluang, Johor, 86000
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Free self-parking
  • Free toiletries

Room options

About this area

Restaurants

  • Ngepot Kabin - 3 min walk
  • Restoran Tepi Sungai Jamilah - 3 min walk
  • 老井茶坊 Kedai Teh Lao Jing - 3 min walk
  • Restoran Bawah Kolong - 5 min walk
  • Fendy's Burger - 3 min walk
Map

About this property

Kluang Riverview Hotel

Kluang Riverview Hotel is a great choice for a stay in Kluang. Guests will have free perks such as WiFi and self-parking.

Languages

Chinese (Sign language), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Lift
  • Sign language-capable staff

Languages

  • Chinese (Sign language)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per person, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Kluang Riverview Hotel Hotel
Kluang Riverview Hotel Kluang
Kluang Riverview Hotel Hotel Kluang

Frequently asked questions

Does Kluang Riverview Hotel offer free cancellation for a full refund?
Yes, Kluang Riverview Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kluang Riverview Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kluang Riverview Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kluang Riverview Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kluang Riverview Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What's the area around Kluang Riverview Hotel like?
Kluang Riverview Hotel is a short 9-minute walk from Kluang Mall and 8 minutes' walk from Sungai Yong Waterfalls.

Reviews

5.0

4.5/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.5/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Good

EA
A rather dated hotel. Cleanliness can be much better. Beds looked clean but we found strands of hair n stained sheets. Room had a musty smell too. Reception staff were really good and helpful.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Room bed description very confusing…! I had pay extra RM 50 for upgrade room ! But this hotel not allow add bed. Thanks
JE Travel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

wifi only available at public area, no wifi inside room at all, request change room but being rejected,said no more room can be changed. said can help reset wifi only , but still no wifi in room in the end. water heater no function well, either cold or super hot, ask maintenance check, he ask me to switch between on and off frequently to get warm water. speechless. i did that , i need to on/off every 2 second only able get warm water. room floor sticky , i dont know why.
lim, 2-night trip
Verified Expedia guest review

6/10 Good

boleh lahh
'shower' bilik mandi, air perlahan sangat....towel nya 'gebu'
mohd bohari, 1-night trip with friends
Verified Hotels.com guest review