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1 room, 2 adults

Eichardt's Private Hotel

5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • DVD player
  • Refrigerator
2 Marine Parade, Queenstown, 9348, New Zealand

5-star beach lodge with restaurant, near Lake Wakatipu
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • DVD player
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Fantastic location and overall beautiful property.Jun 17, 2020
  • Stunning view, well appointed rooms, friendly and accommodating staffNov 23, 2019

Eichardt's Private Hotel

More Info: 6823 2342

from S$856
  • Suite, Mountain View
  • Suite, Lake View
  • Family Apartment, 2 Bedrooms, Lake View
  • Luxury Villa, 3 Bedrooms (Offsite)
  • Apartment, 1 Bedroom, Lake View
  • Presidential Penthouse, 2 Bedrooms, Hot Tub, Lake View
  • Basic Suite, 1 Bedroom, Accessible, No Windows

What’s around Eichardt's Private Hotel

Landmarks

  • Heart of Queenstown
  • Lake Wakatipu - 2 min walk
  • Skyline Gondola - 8 min walk
  • Williams Cottage - 2 min walk
  • Toi o Tahuna - 2 min walk
  • Church of St Peters - 2 min walk
  • Skycity Queenstown Casino - 2 min walk
  • Queenstown Mall - 2 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Size

  • 14 cabins
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Ski shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Italian, Portuguese, Spanish.

At the property

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Helicopter/airplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowboarding nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1876
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the cabin

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Number of living rooms
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, and Swedish massages.

Dining

Eichardts Bar - This tapas bar specializes in local cuisine and serves lunch and dinner.

The Grille - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Helicopter/airplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Eichardt's Private Hotel’s small print

Also known as

  • Eichardt's
  • Eichardt's Private Hotel Lodge Queenstown
  • Eichardt's Hotel
  • Eichardt's Private
  • Eichardt's Private Hotel
  • Eichardt's Private Hotel Queenstown
  • Eichardt's Private Queenstown
  • Eichardts Private Queenstown
  • Eichardt's Private Hotel Lodge
  • Eichardt's Private Hotel Queenstown

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Rollaway beds are available for NZD 260.00 per day

Airport shuttle service is offered for an extra charge of NZD 120.00 per room (one-way)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Eichardt's Private Hotel

  • Does Eichardt's Private Hotel offer free cancellation for a full refund?
    Yes, Eichardt's Private Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Eichardt's Private Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Eichardt's Private Hotel?
    Yes, there's free valet parking.
  • Are pets allowed at Eichardt's Private Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Eichardt's Private Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Eichardt's Private Hotel?
    Yes, Eichardts Bar offers local cuisine. Nearby restaurants include Halo (3-min walk), Ivy & Lola's Kitchen & Bar (3-min walk), and Farelli's Trattoria (3-min walk).
  • Is airport shuttle service offered by Eichardt's Private Hotel?
    Yes, an airport shuttle is available. The charge is NZD 120.00 per room one-way.
  • Is there an onsite casino at Eichardt's Private Hotel?
    No, this lodge doesn't have a casino, but Skycity Queenstown Casino (2-min walk) and SKYCITY Wharf Casino (4-min walk) are both nearby.
  • What is there to do at Eichardt's Private Hotel and nearby?
    Have fun during the warmer months with activities such as boat tours. Additional recreation onsite includes helicopter/airplane tours. Eichardt's Private Hotel also has spa services.

Recent reviews

Superb 9.2 From 26 reviews

Exceptional 10.0
So good, we booked another night!
We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
us1 night trip
Exceptional 10.0
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Neil, au2 night romance trip
Very good 8.0
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
au3 night romance trip
Exceptional 10.0
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Annie, au4 night romance trip
Exceptional 10.0
Perfect Elegance!
This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Emily, us4 night romance trip
Very good 8.0
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Michael, us1 night romance trip
Good 6.0
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Lori, us2 night romance trip
Exceptional 10.0
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
MALCOLM, gb3 night trip
Exceptional 10.0
Great stay
Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
damien, au1 night romance trip
Fair 4.0
Disappointing: Room without any windows!
Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.
gb1 night romance trip

Eichardt's Private Hotel