Crystalbrook Kingsley

Photo gallery for Crystalbrook Kingsley

Primary image
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
55-inch Smart TV with digital channels, TV, streaming services
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Overview of Crystalbrook Kingsley

Crystalbrook Kingsley

4.5 star property
Luxury hotel with restaurant, near Newcastle Civic Theater

9.0/10 Superb

57 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Laundry facilities
Map
282 King St, Newcastle, NSW, 2300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Newcastle
  • Newcastle Civic Theater - 2 min walk
  • Newcastle Beach - 20 min walk
  • Merewether Beach - 24 min walk
  • King Edward Park - 4 min drive
  • Nobbys Head Beach - 7 min drive
  • Merewether Ocean Baths - 10 min drive
  • Newcastle Showground - 10 min drive
  • Blackbutt Reserve - 18 min drive
  • Westfield Kotara - 15 min drive
  • John Hunter Hospital - 20 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 31 min drive
  • Civic Station - 3 min walk
  • Hamilton Station - 9 min drive
  • Newcastle Interchange Station - 20 min walk

About this property

Crystalbrook Kingsley

When you stay at Crystalbrook Kingsley, you'll be within a 15-minute drive of Newcastle Beach and Westfield Kotara. The cocktail bar is a great place to grab a drink, and guests looking for a bite to eat can check out Roundhouse, which serves breakfast, lunch, and dinner. This luxurious hotel is also 0.1 mi (0.2 km) from Newcastle Civic Theater and 1.2 mi (2 km) from Merewether Beach.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (AUD 25 per day; includes in/out privileges)
  • Secured covered onsite valet parking (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Winery tours nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite cocktail bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 38 for adults and AUD 19 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 70.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs AUD 25 per day with in/out privileges
  • Covered valet parking costs AUD 40 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Very good

S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

WONDERFUL STAY
Wonderful stay at this new Newcastle hotel - check-in seamless, very friendly greeting from Hal, higher level room as requested. Stylish modern, colourful room fit-out, very good size room, large shower with good flow rate and very comfortable bed. A small chocolate box gift for my husbands birthday was also a lovely and appreciated touch. We also enjoyed a great evening dinner in the top floor Round House Restaurant. Staff again so friendly and accommodating, food (quail, kingfish sashimi, duck, snapper and then wonderful desserts) was glorious, all accompanied by an outstanding evening view over the city and harbour. And then there were the cocktails in the adjoining Romberg's Bar. All up, a wonderful stay at a standard worthy of any capital city.
Narelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful central location...
Geofffrey, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tari, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Good but…
Overall we were very happy with our stay and will be back. Our main problem was with checking in. We were unaware that we had to park in the 5 minute zone near the hotel before checking in. But even if we knew that there were no vacant spots when we arrived mainly because several people were abusing the 5 minute limit.
Denzil, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Difficult check in.
This is our second stay here. First time I thought that service was a bit lacking but ok as the hotel was new. When we dropped our bags off this time I was told they thought I hadn't paid. I showed the staff member my booking as he said that was fine. When we returned to get our keys and dealt with a different staff member he asked the same again. I showed him my confirmation stating that it was paid in full. He said this wasn't enough and could I provide my credit card statement or transaction listing. Luckily I could find it! I said that maybe it was something wrong with their system because I have used a 3rd party booking each time and the same questions have been asked on each check in. The rooms are clean and well stocked but small. We ate in the roundhouse and the views are beautiful. We also used parking offsite which is a 5 minute walk. No valet parking available.
1-night trip
Verified Hotels.com guest review