Skip to main content.
All properties in Hamburg, Germany
1 room, 2 adults

Best Western Premier Alsterkrug Hotel

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Bowling alley on site
Alsterkrugchaussee 277, Hamburg, HH, 22297, Germany

Luxury hotel with 3 restaurants, near Stadtpark
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Bowling alley on site
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great facilities and a comfortable room. Food at the hotel was excellent. Friendly staff…Feb 23, 2020
  • Excellent service. The hotel is overall in good condition l, however it was noisy when…Feb 4, 2020

Best Western Premier Alsterkrug Hotel

from S$154
  • Standard Room, 1 Double Bed, Garden View (Quiet Location)
  • Executive Room, 1 Double Bed
  • Premium Room, 1 Double Bed, Garden View (Quiet Location)
  • Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

What’s around Best Western Premier Alsterkrug Hotel

Landmarks

  • In Hamburg-Nord
  • University Medical Center Hamburg-Eppendorf - 43 min walk
  • Stadtpark - 28 min walk
  • Lufthansa Technik AG - 14 min walk
  • Sporthalle Hamburg - 24 min walk
  • Planetarium Hamburg - 24 min walk
  • City Nord - 31 min walk
  • Eppendorfer Landstrasse - 33 min walk

Getting around

  • Hamburg Airport (HAM) - 6 min drive
  • Barmbek Station - 8 min drive
  • Hamburg Dammtor Station - 8 min drive
  • Sternschanze Station - 9 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Lattenkamp U-Bahn - 22 min walk
  • Sengelmannstrasse U-Bahn - 24 min walk
  • Cruise terminal shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 1 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Cruise terminal shuttle*

Parking

  • Uncovered onsite self parking (EUR 3 per day)

  • Covered onsite valet parking (EUR 15 per day)

  • Onsite garage

  • Free offsite parking within 5 ft

  • Street parking available

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
  • Bowling alley on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 2669
  • Conference space size (meters) - 248
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 23-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner. Open daily.

Kegelbahn - This restaurant serves dinner only. Open daily.

Best Western Premier Alsterkrug Hotel’s small print

Also known as

  • Alsterkrug
  • Best Western Premier Alsterkrug Hotel Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Best Western Premier Alsterkrug Hotel Hotel Hamburg
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western
  • Best Premier Alsterkrug

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Uncovered self parking costs EUR 3 per day

Covered valet parking costs EUR 15 per day

Rollaway beds are available for EUR 60.0 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Premier Alsterkrug Hotel

  • Does Best Western Premier Alsterkrug Hotel offer free cancellation for a full refund?
    Yes, Best Western Premier Alsterkrug Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Premier Alsterkrug Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Premier Alsterkrug Hotel?
    Yes. Self parking costs EUR 3 per day. Valet parking costs EUR 15 per day.
  • Are pets allowed at Best Western Premier Alsterkrug Hotel?
    Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Best Western Premier Alsterkrug Hotel?
    Yes, there are 3 onsite restaurants, featuring German cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include FuLu (10-min walk), Alexandros (11-min walk), and Bang Bistro (12-min walk).
  • Is there an onsite casino at Best Western Premier Alsterkrug Hotel?
    No, this hotel doesn't have a casino, but Casino Esplanade (8-min drive) is nearby.
  • What is there to do at Best Western Premier Alsterkrug Hotel and nearby?
    Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation onsite includes bowling. Enjoy amenities like a 24-hour fitness center, a sauna, and a garden.

Recent reviews

Very good 8.4 From 52 reviews

Exceptional 10.0
Close to airport
Amazing close by to tge airport maximum you will pay on taxi 10 euros, freindly staff and was clean would recommend
gb1 night trip
Exceptional 10.0
Hidden gem near the Hamburg airport.
Surprisingly beautiful, small hotel hidden away in a residential suburb of Hamburg, within walking distance to the airport. The hotel is immaculate, even romantic in its setting. Excellent for adults wanting some "me" time. It's probably a little too secluded for rambunctious children. It's a must stay for adults wanting to be near the airport. While you're there, try the little cafe on the river two blocks down.
William, us1 night business trip
Fair 4.0
No WiFi as promised
us1 night business trip
Good 6.0
It was ok but for price not exceptional. Front desk friendly and helpful but dinning Waitress was fair.
us1 night trip
Very good 8.0
Overall is Good. Mattress is a bit soft. Reception is nice & pleasant!
hk3 night business trip
Very good 8.0
Moderate
Abdulkarim, us3 night trip
Exceptional 10.0
A cozy retreat in a cold winter.
Hotel was good. Staff were friendly.
charles, us7 night business trip
Very good 8.0
Convenient and clean
Second time I have stayed here, very convenient to airport and not difficult to get downtown. Bit warm in the room due to warmer than usual summer but otherwise very comfortable hotel and great breakfast
Jim, us3 night business trip
Exceptional 10.0
Convenient near airport
Perfect if you need a place to stay before an early morning flight out of Hamburg Airport.
Chris, us1 night business trip
Very good 8.0
Hotel itself was great. Beds were very comfortable, and the shower had a rainfall shower head which was great. Only complaint is that it was unseasonably hot for mid-May and the staff said the were not allowed to turn on the air conditioning until June. Temperatures in the Hamburg area had been hot all week. That kind of inflexible policy is not very smart.
LARRY, us1 night family trip

Best Western Premier Alsterkrug Hotel