Quality Inn & Suites

Old and dirty rooms badly in need of updates. Previous tenant's used soap was still in the bathroom. Bed pillows were on the floor. The bed was very comfortable though. Grossly over-priced for its condition.

My stay was wonderful the hotel was clean and the room was nice. We also enjoyed the breakfast and the pool.

Dated hotel, pool was broken, maintenance/improvements poorly done, rooms not cleaned up after improvements were done - paint on carpet & doors, etc.

AFTER BEING ON THE ROAD FOR 3 HOURS, THE FIRST THING I WANTED TO DO WAS GO TO THE RESTROOM. I WALKED IN THE ROOM WHICH SMELLED VERY BAD AND WENT TO THE BATHROOM. THE SEAT WAS UP AND THERE WAS URINE ALL AROUND THE TOILET BOWL AND URINE AROUND THE TOILET ON THE FLOOR. I HAD TO RUN TO THE LOBBY FOR A RESTROOM. AT THAT POINT I TOLD THE LADY BEHIND THE COUNTER THAT THE BATHROOM WAS DIRTY. I WENT BACK TO THE ROOM AND THEN NOTICED THE DRIED FOOD ON THE COUNTER SURFACES, A PILE OF LAUNDRY ON THE FLOOR, ASHES ALL OVER THE ROOM, ECT. I WENT BACK TO THE CHECK-IN CLERK AND SAID I NEEDED TO HAVE THE WHOLE ROOM CLEANED AND THE BEDS RE-MADE. I THEN LEFT TO FIND DINNER SO THAT THEY COULD CLEAN THE ROOM. WHEN I RETURNED THE CLEANED ROOM WAS OKAY. I DIDNOT CHECK IN TILL ABOUT 7:30 THAT EVENING AND THE STAFF HAD PLENTY OF TIME TO HAVE THE ROOM PROPERLY CLEANED. THE NEXT MORNING I WENT TO GET SOME ICE AND THE MACHINE WAS IN A TYPE OF CYCLE AND NOT MAKING ICE SO I WENT UPSTAIRS AND THAT MACHINE WAS BROKEN. I THEN WENT DOWN THE STREET AT A GAS STATION TO GET ICE. MY SON STAYED AT THE SAME HOTEL THAT EVENING (HE WAS MARRIED THAT DAY) AND WHEN THEY GOT THEIR KEYS AT WENT TO THEIR ROOM THE CLERK HAD GIVEN THEM A ROOM THAT WAS ALREADY OCCUPIED. I WILL NEVER STAY AT ONE OF YOUR HOTELS EVER. WHAT A ZOO!! RUTH SORENSON

Bathroom was disgusting and stains on bedding