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Pepem holistic experience - Adults Only

3.5 star property
Adults-only hotel in Tulum with outdoor pool and restaurant

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Pepem holistic experience - Adults Only

Photo gallery for Pepem holistic experience - Adults Only

Terrace/patio
Individually decorated, individually furnished, free WiFi, bed sheets
Restaurant
Bathroom
Private pool

Overview of Pepem holistic experience - Adults Only

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
Map
Carr. Cancún - Tulum, Cenotes Sac Actun, Tulum, QROO, 77760
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Spa services
  • Airport shuttle
  • Terrace
  • Garden
  • Front desk safe
  • Concierge services
  • Picnic area
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Cookware, dishware and utensils
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Outdoor swimming pools

Room options

View all photos for Luxury Cabin, Private Pool (Jungle villa NAH-HA with Terrace)

Individually decorated, individually furnished, free WiFi, bed sheets

Luxury Cabin, Private Pool (Jungle villa NAH-HA with Terrace)

  • 140 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Double Sofa Beds

View all photos for Premier Cabin, Private Pool (Jungle suite Kukulcan with Terrace)

Individually decorated, individually furnished, free WiFi, bed sheets

Premier Cabin, Private Pool (Jungle suite Kukulcan with Terrace)

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Private Pool (Jungle suite Petem, Terrace)

Terrace/patio

Cabin, Private Pool (Jungle suite Petem, Terrace)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Cabin, 1 King Bed, Garden View

Individually decorated, individually furnished, free WiFi, bed sheets

Design Cabin, 1 King Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin (Eco Casita in the Jungle)

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Cabin (Eco Casita in the Jungle)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In a national park
  • Dos Ojos Cenote - 2 min drive
  • Xel-Há Park - 15 min drive
  • Soliman Bay - 39 min drive
  • Tulum National Park - 18 min drive
  • Akumal Beach - 41 min drive
  • Tulum Mayan Ruins - 23 min drive
  • Half Moon Bay - 46 min drive
  • Gran Cenote - 24 min drive
  • Las Palmas Public Beach - 49 min drive
  • Tulum Beach - 53 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 82 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Restaurant Kukulkan - 19 min drive
  • Tikal Lobby Bar - 19 min drive
  • Sports Bar - 18 min drive
  • Piscis snack bar - 20 min drive
  • Lobby Pub - 19 min drive
Map

About this property

Pepem holistic experience - Adults Only

Pepem holistic experience - Adults Only puts you within a 15-minute drive of Xel-Há Park, and features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Spa services

Room amenities

Home comfort

  • Portable fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 25 per accommodation, per stay
  • Resort fee inclusions:
    • In-room safe
    • Parking

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a security system on site.
This property accepts credit cards and cash.

Also known as

Pepem Holistic Experience
Pepe Eco Aldea Tulum Solo Adultos
Pepem Eco Luxury Hotel Tulum Adults Only
Pepem holistic experience - Adults Only Hotel
Pepem holistic experience - Adults Only Tulum
Pepem Eco Hotel Tulum at the Jungle Adults Only
Pepem holistic experience - Adults Only Hotel Tulum

Frequently asked questions

Does Pepem holistic experience - Adults Only offer free cancellation for a full refund?
Yes, Pepem holistic experience - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pepem holistic experience - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pepem holistic experience - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Pepem holistic experience - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Pepem holistic experience - Adults Only?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pepem holistic experience - Adults Only?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Pepem holistic experience - Adults Only and nearby?
Pepem holistic experience - Adults Only has an outdoor pool and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Pepem holistic experience - Adults Only?
Yes, there's an on-site restaurant.
Does Pepem holistic experience - Adults Only have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Pepem holistic experience - Adults Only like?
Pepem holistic experience - Adults Only is a short 8-minute walk from Xcacel Beach and 8 minutes' walk from Dos Ojos Cenote.

Reviews

8.0

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

john, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Spent a week here. Lovely grounds. Very peaceful. We were aware of this before hand, but I would recommend renting a car or scooter as it is quite far from the beach. But you can definitely spend a few days at the different cenotes that are in walking or cycling distance.
Nia Elizabeth Krishna, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

Not very ECO at all.
Limited parking, on a busy and dusty road, with work vehicles driving through as early as 5:30 AM. While there is a noise curfew at 11 PM, a Cenote area across the street was celebrating a wedding late into one of the evening’s with extra loud drum noise and music. Other guests complained as well, but nothing could be done. Huge piles of trash were stacked across the road, and it cooked in the heat and wafted through the air. Our final evening, we ordered dinner and the chicken made my husband very ill. He was up all night long with severe stomach pain and diarrhea. When I mentioned it at check out, it was of no concern to the staff at all. We were charged full price his meal regardless. The staff were nice and friendly, but I felt they could have made this right. Overall, I wish we would have stayed somewhere else.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I highly recommend this place it was exactly what we were looking for. The staff was amazing and the chefs amazing! hands down to the chefs.
Ernest Edward, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely, amazing! I traveled alone and stayed at Pepem Eco for five days. Lucy Mark goes all the staff were absolutely wonderful. The food is excellent especially the shrimp tacos but you can also get an amazing risotto or fish in a green Molé. All delicious I was there a few days before New Year’s, and they offered a Tamiscal with a local shaman. It was exactly what I needed to leave this year behind and head into the future with open eyes hears heart and mind, the owner, Juan Carlos even attended the Temescal with his wife, and we all ate and drank together afterwards. They offer free bicycles so you can bike to the mini cenote’s all in very very close proximity, the cenote pool they have is absolutely beautiful. There is a yoga Palapa, massages available, you could stay for weeks and never be bored. Oh how I wish I could!
Verified Orbitz guest review

10/10 Exceptional

Amazing place to stay at if you want to be one with nature and enjoy the sounds of creation without having the distraction of the everyday life. Enjoy a wonderful meal prepared by chef Marcos and his excellent staff. He accommodated us and prepared a delicious meal not on the menu specifically attending our taste buds. Amazing cenotes at walking distance from the property that you dont want to miss. Cant wait to visit again.
Eric, 4-night family trip
Verified Expedia guest review

8/10 Very good

Cool Stay
It was definitely an experience. A good one! But like most, the photos and instagram posts looked better than actually being there. I felt like being that we were in middle of the jungle, literally, there would have been more accommodations. We thought they would have a yoga instructor on site as shown on their instagram page but they didn’t. They had the space where we could do it ourselves. No room service options, at least not to our knowledge + I seen nothing regarding spa treatment. The pool was on maybe 2-3 days while we were there which was an inconvenience being that the pool fills up easily with leaves and dead bugs. And our stay was for 11 days. Having about 4 cenotes at walking or biking distance was great! We did 2 of them but I still think having the pool ready for us would’ve been best considering it was steps away from our cabana. The food was really good. And the staff was super friendly. It was about 40 mins away from Tulum Beach (not their fault) so we opted to leave early and stay by the beach for the remainder of our vacation. FYI; make sure to rent a car because paying for taxis gets ridiculously expensive. This particular hotel is far from everything!
Obed, 11-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible overall
Greysi, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful & Peaceful! I will be back
Victoria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pepem Eco is a fantastic place to stay. Our room was perfect, it had a small pool, and glass all-around. The staff was awesome, Fernando and Sol took great care of us. Food was great, drinks were great as well. Beware, there’s no AC in the room, but at this time of the year we didn’t really need it, as it was cool enough during the night.
Luis, 3-night romance trip
Verified Expedia guest review