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Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Cosy)

  • Sleeps 1
  • 1 Double Bed

At a glance

Hotel size

  • 187 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 14.00 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • At least 80% of food locally sourced
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was clean and comfortable but very small. The paintwork and walls were quite grubby and could do with repainting. Bed was very comfortable, with nice crisp sheets and the towels were big and fluffy. Shower was good with nice toiletries. It was warm but we couldn't open the window as it was too noisy outside. This is to be expected as it's a prime location for the night life. I would stay again but make sure to take ear plugs.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Bristol stay
Fantastic staff and it is in a prime location
Patricia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lauren, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
Excellent hotel with friendly and efficient staff plus it is in a good location
Mike, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Theatre trip
My husband and I stayed just for one night as we were going to the theatre in the evening and didn’t fancy a long drive home afterwards. Our stay was very pleasant. The staff were friendly and helpful. This was during the September heat wave which made our room rather airless but help was at hand with the fan we found in the cupboard. We would stay again.
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spot on.
I went for the deluxe room and was not disappointed. Worth it, but no good views from my window.
Quentin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Harsimran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gillian, 2-night trip
Verified Hotels.com guest review