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4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Frankenberggasse 10, Vienna, Vienna, 1040, Austria

4-star hotel with bar/lounge, near St. Charle's Church
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 2,497 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great location
Great room
Delicious food


More Info: 6823 2342

from S$204
  • Single Room
  • Double or Twin Room (small)
  • Classic Double Room
  • Classic Double or Twin Room (with extra bed)
  • Room, Allergy Friendly
  • Business Room
  • Twin Room (Madam - Ladies Special)
  • Superior Room
  • Junior Suite
  • Suite
  • Deluxe Suite (Kaiserhof)
  • Premium Suite (Admiral)

What’s around HOTEL KAISERHOF WIEN - Vienna

Top spots nearby

Recommended by this property

  • Vienna University of Technology (2-minute walk)
  • St. Charle's Church (2-minute walk)
  • Naschmarkt (4-minute walk)
  • Vienna State Opera (6-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) - 26 min drive
  • Wien Mitte Station - 22 min walk
  • Vienna Central Station - 23 min walk
  • Vienna Praterstern Station - 6 min drive
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 3 min walk
  • Taubstummengasse U-Bahn - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1896
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

HOTEL KAISERHOF WIEN - Vienna’s small print

Also known as

  • Premier Kaiserhof Wien Hotel Vienna
  • Premier Kaiserhof Wien Hotel
  • Premier Kaiserhof Wien Vienna
  • Best Western Premier Kaiserhof Wien
  • Premier Kaiserhof Wien


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Valet parking costs EUR 21.5 per day

Pets are allowed for an extra charge of EUR 15 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 485 reviews

Exceptional 10.0
Exceptional hotel, neighborhood, and location
Legitimately hard to overstate how nice was our stay at the Kaiserhof. The hotel has nailed everything - all staff experiences were stellar, buffet was outstanding in variety and quality, room was clean and comfortable, local neighborhood was safe and walkable (big bonus for the super clean Billa grocery store just around the corner), side street location meant silence/no vehicular noise and convenient for Uber pickup/drop off, tons of attractions within walking distance but farther away attractions (such as Beethoven Museum) not far via Uber while the ring tram and subway were very conveniently reached quickly via walking. Fresh cold water infused with cucumbers and citrus available in the lobby sounds “fru-fru” and not that big a deal (fresh apples were a great bonus) but it was both welcome during the hot July days we were there and symbolic of the (many) little touches the hotel provides that elevate this experience. This is one of those “great experience regardless of price” hotels that can and deserves to be highly, HIGHLY recommended. Which we do - we HIGHLY recommend Hotel Kaiserhof Wien. Yes, we loved it.
BRIAN, us3 night family trip
Exceptional 10.0
Great Stay
fantastic staff and reception. Very accommodating.
Curtis, usRomance trip
Exceptional 10.0
Hotel was in a perfect location. We LOVED the breakfast buffet and the Staff was Exceptional Thank you for a great vacation! Richard and Rhonda. Illinois
Rhonda, usRomance trip
Exceptional 10.0
Good location - helpful staff
Good location and very friendly, helpful staff. Fab hot & cold buffet breakfast. Sanjay is a really knowledgeable cocktail waiter - makes virtually anything you want with aplomb. Nice eateries close hotel. Lifts are a bit slow, but that would be my only criticism.
KEVIN, gbRomance trip
Very good 8.0
Good stay
Went as a couple. Pros : Breakfast is great ! Good warm Austrian hospitality Good location. About 10 minutes walk to the Opera house and 5 minutes to the Metro. Being a University area you can get some cheap food options late evenings. Cons : The room was a little small for our comfort I would not mind rebooking again next year
Avesh, in4 night romance trip


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