Western Inn

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Indoor pool
Indoor pool
Indoor pool

Overview of Western Inn

Western Inn

2.5 star property
Suburban Council Bluffs hotel with indoor pool

7.2/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
1842 Madison Ave., Council Bluffs, IA, 51503
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking
  • Indoor swimming pools
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Horseshoe Council Bluffs - 6 min drive
  • Harrah's Council Bluffs Casino - 9 min drive
  • Henry Doorly Zoo - 10 min drive
  • CHI Health Center Omaha - 10 min drive
  • Charles Schwab Field Omaha - 15 min drive
  • Creighton University - 11 min drive

Getting around

  • Eppley Field Airport (OMA) - 17 min drive
  • Omaha, NE (MIQ-Millard) - 22 min drive
  • Omaha Station - 10 min drive

About this property

Western Inn

At Western Inn, you'll be within a 10-minute drive of Henry Doorly Zoo. Guests can take a dip in the indoor pool, and free perks include continental breakfast, WiFi, and self parking. Fellow travelers like the helpful staff and location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 2 floors


  • Check-in time from 2:30 PM - 1:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Pets allowed (dogs only, 2 per room, up to 40 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Working away

  • Business center


  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage


  • Library
  • Television in common areas
  • An indoor pool


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet


  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls


  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Air conditioner was squealing, either not sleep from the noise or from the humidity. Dead cricket in bathroom added to the ambiance. I would advise do not stay here to save a little money.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10 stars
Looks sre deceiving. This hidden gem is tucked away! New beds in the room and they smelled thebroom smelled brand new! And they have breakfast. Its the best cheao gitle in council blufss hands down.
Kelsea, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Very basic and musty
The service was friendly. The hotel itself is quite stinky and dirty and musty. The window AC unit barely worked and I would not dare step on the carpets. The bed sheets seemed relatively clean, and we just avoided touching the comforter.
Antoinette, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel cleanliness was ok. Staff was ok. Hotel was having electrical problems in our first room. They relocated us & that room was missing some of the furnishings. (No Dresser). Wiring & cables for the TV were all cobbled up. Wondered about safety the way the electrical was. The beds were clean and comfortable. Would not stay again.
Donald, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don't consider this property!
I had to cancel and leave. Worst place I've ever seen!! First room, both beds were dirty, unmade and room was filthy! The gal gave me a new room and i went on, pulled covers back and saw yellow stains on the sheets by the pillows. Pulled back covers on other bed to find hairs in there. Both rooms had part damage the was poorly puttied and not painted. The property was dark and in a sketchy area. I'm so upset this was a 3.6 star property. I am also upset that you have no way to contact Hotels.com to complain and for got refund!
Kathy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Checked out after staying an hour. Maintance thought room was empty and walked in
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christa, 1-night trip
Verified Hotels.com guest review