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Best Western West Towne Suites

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Front of property
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, individually decorated
Standard Room, Multiple Beds, Non Smoking (2 Queen Beds & Third bed is a Sofabed) | Premium bedding, pillow-top beds, in-room safe, individually decorated
Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, individually decorated
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, individually decorated

Overview of Best Western West Towne Suites

Best Western West Towne Suites

2.5 star property
Hotel with 24-hour fitness, near West Towne Mall

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
650 Grand Canyon Dr, Madison, WI, 53719
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Lobby fireplace
  • Front desk safe
For families
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • University of Wisconsin-Madison - 15 min drive
  • Camp Randall Stadium - 11 min drive
  • Wisconsin State Capitol - 14 min drive
  • Alliant Energy Center - 12 min drive

Getting around

  • Dane County Regional Airport (MSN) - 29 min drive
  • Madison Station - 19 min drive
  • Free local area shuttle

Restaurants

  • Nani Restaurant - 4 min walk
  • Maharaja Restaurant - 7 min walk
  • La Mestiza - 7 min walk
  • Delaney's - 8 min walk
  • Sa-Bai Thong - 8 min walk

About this property

Best Western West Towne Suites

Best Western West Towne Suites puts you within a 15-minute drive of University of Wisconsin-Madison. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 80 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (770 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 25-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50.00 per stay
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Does Best Western West Towne Suites offer free cancellation for a full refund?
Yes, Best Western West Towne Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western West Towne Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western West Towne Suites?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 25 per accommodation, per night, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western West Towne Suites?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western West Towne Suites?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western West Towne Suites?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (19-min drive) is nearby.
What is there to do at Best Western West Towne Suites and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Best Western West Towne Suites?
Yes. Nearby restaurants include Nani Restaurant (4-min walk), Maharaja Restaurant (7-min walk) and La Mestiza (7-min walk).
What's the area around Best Western West Towne Suites like?
Best Western West Towne Suites is located a short 9-minute walk from West Towne Mall.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great stay
It was great. This facility has a 5 plus star rating in our books. The young man that checked us in and the one that checked us out were both very professional and caring about our stay. We will definitely be back for any stays in Madison.
LuAnn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay with all the conveniences
Hotel was in very nice condition and very welcoming. The location is fabulous, with almost any kind of stores or restaurants you can imagine a short drive or even a walk away. For people moving, there’s a uhaul within walking distance for pickup or drop off. They do accept pets for additional fees. We go nowhere without our fur babies, and this hotel was definitely nicer than many that take pets. Top end king suites with full kitchenettes (not just microwave and fridge) are great for living for a week and cooking for yourself instead of ordering out. Well worth the premium. (We did happen to have one defective burner, but it didn’t affect our meal plan.) Would definitely book here again.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
We went for the weekend to visit our son and his fiance. We were upgraded to another room. We have stayed in this hotel many times and have really had a good experience.
2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not pleasant
The room was terribly warm. When asked about why the thermostat wasn’t working, I was told to open the windows. In the breakfast room I wanted to fill water to my cans and the guy said that the breakfast time was over and they didn’t leave the water on
Sateesh, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Margo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service keeps it going!
The hotel is definitely a little dated, but great service is what keeps it going. Hot breakfast was great, room was clean and bed was comfy. The bathroom in my room was definitely in need of a makeover, although it was cleaned well. Despite being next to the Beltline Highway, it is quiet and sound-proof. Front-desk staff was helpful.
Hrushikesh, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We would definitely go back
The place is very cozy. It feels "homey." It's outdated but we didn't care. It was very clean. Staff was very pleasant and responsive. Breakfast was like a homemade meal. Very good rate compared to other places in the area.
Sheila, 2-night family trip
Verified Hotels.com guest review