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Grand Hyatt Dubai

Photo gallery for Grand Hyatt Dubai

View from room
Indoor pool, 2 outdoor pools
Exterior
Superior Room, 2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe
Restaurant

Overview of Grand Hyatt Dubai

Grand Hyatt Dubai

5.0 star property
Luxury hotel with 13 restaurants, near Dubai Creek
9.2 out of 10 Superb
9.2/10 Superb

914 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai
Main amenities
  • Daily housekeeping
  • 13 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Separate bedroom

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 34 min walk
  • City Centre Deira - 7 min drive
  • BurJuman Mall - 6 min drive
  • Dubai World Trade Centre - 6 min drive
  • Dubai Cruise Terminal - 8 min drive
  • Dubai Aquarium & Underwater Zoo - 9 min drive
  • Dubai Festival City Mall - 8 min drive
  • Dubai Mall - 9 min drive
  • Dubai Fountain - 9 min drive
  • La Mer - 10 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 43 min drive
  • Health Care City Station - 9 min walk
  • Al Jadaf Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Omni Club Dubai: Address, Phone Number - 10 min walk
  • Sea Shell Cafeteria - 5 min drive
  • ستاربكس - 9 min walk
  • Grub Shack - 10 min walk
  • Al Nakheel Lounge - 7 min walk
Map

About this property

Grand Hyatt Dubai

Putting you within a 10-minute drive of Dubai Mall and Dubai World Trade Centre, Grand Hyatt Dubai features a nightclub and offers an airport shuttle (available 24 hours) for AED 265 per vehicle. Guests can grab a bite to eat at one of the 13 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and airport. Public transportation is close by: Health Care City Station is only 9 minutes on foot.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 682 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11 AM
  • 13 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Childcare in room (surcharge)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Accessible bath

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 1600
  • New Year's Eve (31 December) gala dinner per child: AED 800 (from 6 to 12 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AED 142 for adults and AED 71 for children
  • Airport shuttle service is offered for an extra charge of AED 265 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Airport shuttle service for children costs AED 265.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Frequently asked questions

Does Grand Hyatt Dubai offer free cancellation for a full refund?
Yes, Grand Hyatt Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Dubai?
Yes, there are 2 outdoor pools and an indoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Grand Hyatt Dubai?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Dubai?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Grand Hyatt Dubai?
Yes, an airport shuttle is available. The charge is AED 265 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Dubai?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hyatt Dubai and nearby?
Grand Hyatt Dubai has 2 outdoor pools, 3 bars and a nightclub, as well as a spa, a steam room and a picnic area.
Are there restaurants at or near Grand Hyatt Dubai?
Yes, there are 13 on-site restaurants.
Does Grand Hyatt Dubai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Dubai like?
Grand Hyatt Dubai is a short 9-minute walk from Health Care City Station and 10 minutes' walk from Wafi City Mall. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Fair

Mounes
Room good , staff exelant , but kids don’t go all inclusive as it says , they cheated us
Mouenis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oved, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic value family holiday
Super family hotel and much better value than other Dubai 5 star hotels as long as you don’t need a beach. Restaurants were all great although the Tiger Jax bowling and sports place was ridiculously expensive so watch out taking kids Staff were superb throughout and made our stay so much better. Can’t recommend enough 👍
karl, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saadedine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent and Amazing staff. Overall had a very good experience.
Aliya, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Terrific staff. Would stay here again.
Lori, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

abdulaziz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ALI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
hala, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything wonderful
Yogendira, 7-night family trip
Verified Expedia guest review