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Grand Hyatt Dubai

Luxury hotel with spa, near Dubai Creek

  • Free WiFi and free parking
From
S$146

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Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates
9.2.Superb.
  • Overall the hotel was great but coming from Bahrain where I stayed at a new boutique…

    May 31, 2021

  • Love the shower and an excellent bad! A good gym, nice breakfast! Very fast but expensive…

    May 17, 2021

See all 320 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Dining options
Easy parking

The following facilities are closed during Ramadan:
  • Bar/lounge
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 682 smoke-free guestrooms
    • Housekeeping (on request)
    • 14 restaurants and 3 bars/lounges
    • Full-service spa
    • 4 outdoor pools and indoor pool
    • Nightclub

    For families

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)

    What’s around

    • In Bur Dubai
    • Dubai Creek - 24 min walk
    • City Centre Deira - 2.5 mi / 4 km
    • Dubai Frame - 3 mi / 4.8 km
    • Dubai World Trade Centre - 3.7 mi / 6 km
    • Dubai Garden Glow - 4 mi / 6.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Garden View Room
    • Twin Room with Garden View
    • Club Room with Skyline View
    • Club Twin Room with Garden View
    • Grand Room
    • Grand Twin Room with Skyline View
    • Grand Suite, 1 Bedroom, Garden View
    • Club Room with Garden View
    • Club Twin with Garden View
    • Grand Deluxe Family Suite
    • Emiri Executive Suite
    • Prince Suite with Garden View
    • Basic Room, 1 King Bed (Skyline View)
    • Basic Room, 2 Queen Beds (Skyline View)

    Location

    Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates
    • In Bur Dubai
    • Dubai Creek - 24 min walk
    • City Centre Deira - 2.5 mi / 4 km

    What’s around

    Landmarks

    • In Bur Dubai
    • Dubai Creek - 24 min walk
    • City Centre Deira - 2.5 mi / 4 km
    • Dubai Frame - 3 mi / 4.8 km
    • Dubai World Trade Centre - 3.7 mi / 6 km
    • Dubai Garden Glow - 4 mi / 6.5 km
    • Dubai Mall - 5 mi / 8.1 km
    • Gold Souk - 6 mi / 9.7 km
    • Burj Khalifa - 7.1 mi / 11.4 km
    • Kite Beach - 11.2 mi / 18 km

    Getting around

    • Dubai Intl. Airport (DXB) - 13 min drive
    • Sharjah (SHJ-Sharjah Intl.) - 30 min drive
    • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
    • Health Care City Station - 9 min walk
    • Airport shuttle (surcharge)

    At a glance

    Hotel size

    • This hotel has 682 rooms

    Arriving/leaving

    • Check-in time starts at 2:00 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Children's club*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite valet parking
    • Free offsite parking nearby

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • 14 restaurants
    • 3 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 4
    • Indoor pool
    • Fitness facilities
    • Indoor tennis court
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Nightclub
    • Children's pool
    • Health club
    • Outdoor tennis courts - 4
    • Steam room
    • Tennis on site

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Assistive listening devices available
    • Wheelchair-accessible path to lift
    • Accessible bathtub

    Languages Spoken

    • Arabic
    • Chinese
    • Dutch
    • English
    • Filipino
    • French
    • German
    • Hindi
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • In-room safe (laptop compatible)

    Special features

    Spa

    Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Small print

    Also known as

    • Dubai Grand Hyatt
    • Grand Hyatt Dubai Hotel Dubai
    • Grand Hyatt Dubai
    • Grand Hyatt Dubai Hotel
    • Hyatt Dubai Grand
    • Dubai Hyatt
    • Grand Hyatt Dubai Hotel Dubai
    • Hyatt Dubai
    • Grand Hyatt Dubai Hotel
    • Grand Hyatt Dubai Dubai

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Continental breakfast is offered for an extra charge of AED 145 for adults and AED 72.5 for children (approximately)

    Children's club access is available for an extra charge

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AED 265 per vehicle (one way)

    Airport shuttle service for children costs AED 265.00 (one-way)

    Policies

    Only registered guests are allowed in the guestrooms.

    Pool access available from 10:00 AM to 8:00 PM.

    Guests under 16 years old are not allowed in the spa.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city: AED 20 per accommodation, per night
    • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
    • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Grand Hyatt Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free valet parking.
    • Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there are 14 onsite restaurants. Nearby restaurants include Qbara (9-min walk), Cactus Cantina (10-min walk), and Fire and Ice (11-min walk).
    • Yes, an airport shuttle is available. The charge is AED 265 per vehicle one way.
    • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grand Hyatt Dubai also has 3 bars, a nightclub, and an indoor pool, as well as a steam room, a picnic area, and a garden.
    9.2.Superb.
    • 10.0.Exceptional

      Great service

      Great service especially by the gentleman named Gopal at the pool bar.

      Sammy, 2 night family trip, May 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      אחלה מלון

      karin, 1 night trip with friends, Apr 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Happy overall. Nice staff, facilities, F&B. Good value for the money.

      Omid, 2 night family trip, Apr 21, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The hotel is great and rooms are extremely nice and clean... Restaurants food is perfect... The problem with the hotel is: Pool water is not too clean, Social distancing on the pool sun beds is terrible (people sitting next to each other and over crowded), pool restaurant service is terrible...

      charbel, 1 night family trip, Apr 8, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Wouldn't stay again

      It was exceptionally busy which meant that service was very slow- at breakfast, reception, concierge, room service and anything else. Staff seemed overloaded trying to manage covid restrictions and the abundance of guests. Coffee machine and safe in room was broken, waited but no one came to fix it! Location of hotel not ideal- nowhere to walk out to. Wouldnt stay here again but would go to spa again for a 10/10 massage and sushi restaurant was superb.

      Zhino, 3 night family trip, Mar 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great, relaxing, clean, renovated And professional staff Although it is not in the center but the area is very nice

      3 night trip with friends, Feb 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything from front desk to housekeeping is impeccable.

      caroline, 2 night family trip, Feb 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good hotel and great location in Dubai close to downtown and Dubai Mall, clean outdoor pool I forgot to take my swimming goggles and bought it very easily from the poolside shop pool, with the price of the shops outside, I came from Toronto to Dubai I was great time for 4 days It has a lot of Polite staff and its food is excellent and, be sure to eat breakfast at this hotel. I think it has the best breakfast and you can see whatever you want to eat.

      payam, 1 night family trip, Dec 29, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Very gokd experience

      Excellent renovated rooms , beautiful interior . Very comfortable , very cool ‘

      Tariq, 1 night family trip, Dec 29, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A great experience. Hoped for better variety at breakfast & better breakfast service but overall the staff could not have been more friendly & attentive especially in the Andiamo restaurant where the food was amazing. .

      Juliana, 7 night family trip, Dec 22, 2020

      Verified Hotels.com guest review

    See all 320 reviews