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All properties in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive - Puerto Vallarta

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310, Mexico

All-inclusive beach property with spa, near Cruise Ship Terminal
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Location
Great location
Food
Delicious food
Bar
Bar is awesome

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive - Puerto Vallarta

More Info: 6823 2342

from S$184
  • Standard Room Two Double Beds
  • Superior Room Two Double Beds
  • Standard Room King Bed
  • Standard Room Double bed - Single bed
  • Superior Room King Bed

What’s around Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive - Puerto Vallarta

Landmarks

  • In North Hotel Zone
  • Cruise Ship Terminal - 7 min walk
  • La Isla - 12 min walk
  • Playa Las Glorias - 26 min walk
  • El Faro Lighthouse - 35 min walk
  • Marina Golf Club - 43 min walk
  • Bay of Banderas - 2.6 mi / 4.3 km
  • Malecon - 2.9 mi / 4.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

At a glance

Key facts

Size

  • 155 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1950
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Dining availability limited at one or more venues

Kids' club
  • Supervised activities for children between 4 and 12 years old

Other inclusions
  • Shuttle service to offsite activities

Not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

La Troje - This poolside buffet restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Flavors of Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Cascada Bar - This bar overlooks the pool.

Beach Club Sanck Bar - This beachfront bar specializes in international cuisine and serves light fare only.

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive - Puerto Vallarta’s small print

Also known as

  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club
  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club
  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.2 From 564 reviews

Exceptional 10.0
Wonderful service and amenities. Only item missing was a jacuzzi.
Mary, us7 night family trip
Exceptional 10.0
Very friendly staff and a smaller sized resort which our family enjoyed. The amenities are basic but the amazing staff made up for it. There was a beach club just a few minutes walk away with a very nice stretch of beach.
ca7 night family trip
Poor 2.0
Not recommended!
This hotel is showing its age! The hallway was unlit and extremely dark making for challenges finding the lock with the black door and key on a string. Upon arrival the staff couldn’t even open the door! The rooms are dated but tidy and the grounds are the one redeeming quality. The food was mediocre and after 3 days of the same items, it was time to eat off premise. The biggest debacle was no one cleaned the room and we were greeted with water pouring down the walls and a flooded room at dinner time. No effort was made to switch us, instead we had to ask for towels and work around maintenance. After requesting the room be cleaned up while we attended dinner off site, we came back 5 hours later to the same mess. So disappointed in our stay. Our advice, book elsewhere.
John, ca7 night family trip
Good 6.0
Quick weekend trip
The hotel is on the smaller side – so it has a quaint feel. Don’t expect anything fancy, you get what you pay for. Rooms are very dated and stocked with only the basics: toiletries and water. There’s no minibar. Every single balcony faces the pool and since the hotel is small, it feels like there’s no privacy once you step out. Overall staff service is good, they are very friendly and attentive. Both, check in and out was efficient. There aren’t a ton of food options. There is one main restaurant where you can do all your meals. They do a little bit of everything but mainly Mexican food, buffet style. There’s a second (smaller) restaurant that has a-la-carte, international cuisine, but you need to make reservations the day before or early in the morning. It is always full and they only do 2 seatings, one at 6:30 and one at 8:30. This one only opens for dinner. The beach is located about 2 blocks from the hotel. If you don’t’ want to walk, you can take a shuttle that runs about every 15 minutes. There’s a dedicated section for hotel guests with beach chairs and umbrellas, a bar, bathrooms and food service (the basics: burgers, hot dogs, nachos, tacos, fries). If you get there after noon, you probably won’t find beach chairs. The pool is cute and clean. There’s a bar with food service – just like at the beach – burgers, hot dogs, tacos, etc. There’s not a lot of chairs, so get there early, otherwise you won’t have a spot. They usually have live music at night.
Mariela, us2 night trip
Exceptional 10.0
Family friendly
We loved our stay. The staff went ABOVE AND BEYOND. Everyone always greeted us with a huge smile and a warm welcome. The room was cute, had everything needed. Beds were a little hard, but comfy for us bc we like harder beds lol. The bathroom is a little outdated, but whatever we just used it while waking up and bedtime. We really liked that we could hang out at night on the balcony and listen to the live music The buffet for bfast, lunch and dinner was delicious. Authentic mexican food and fresh fruits and veggies too.
Carolina, ca3 night family trip

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive - Puerto Vallarta

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