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Edgewater Hotel - Gatlinburg

Photo gallery for Edgewater Hotel - Gatlinburg

Front of property
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Edgewater Hotel - Gatlinburg

Edgewater Hotel - Gatlinburg

3.0 star property
Mountain hotel with outdoor pool, near Ripley's Aquarium of the Smokies

8.2/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
402 River Rd, Gatlinburg, TN, 37738
Main amenities
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Fitness centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • ATM/banking services
  • Conference space
  • Luggage storage
  • TV in a common area
For families
  • Microwave
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In a national park
  • Ripley's Aquarium of the Smokies - 4 min walk
  • Gatlinburg Convention Center - 6 min walk
  • Gatlinburg SkyLift Park - 1 min drive
  • Ripley's Believe It Or Not Museum - 1 min drive
  • Gatlinburg Space Needle - 1 min drive
  • Anakeesta - 1 min drive
  • Wild Bear Falls Indoor Water Park - 6 min drive
  • Great Smoky Mountains National Park Headquarters - 6 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • Island at Pigeon Forge - 17 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • Sugarlands Distilling Company - 5 min walk
  • Crawdaddy's Restaurant & Bar - 7 min walk
  • Anakeesta Smokehouse - 5 min walk
  • Loco Burro Fresh Mex Cantina - 4 min walk
  • Pancake Pantry - 5 min walk
Map

About this property

Edgewater Hotel - Gatlinburg

Edgewater Hotel - Gatlinburg puts you 0.2 mi (0.3 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Convention Center. Guests can visit the fitness centre for a workout, or splash around at the outdoor pool or indoor pool. Also, this hotel is 2.5 mi (4 km) from Great Smoky Mountains National Park Headquarters. Fellow travellers like the pool and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

What to do

  • Fishing
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does Edgewater Hotel - Gatlinburg offer free cancellation for a full refund?
Yes, Edgewater Hotel - Gatlinburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Edgewater Hotel - Gatlinburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Edgewater Hotel - Gatlinburg?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Edgewater Hotel - Gatlinburg?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Edgewater Hotel - Gatlinburg?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Edgewater Hotel - Gatlinburg?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Edgewater Hotel - Gatlinburg and nearby?
Have fun during the warmer months with activities such as fishing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Edgewater Hotel - Gatlinburg also has a fitness centre.
Does Edgewater Hotel - Gatlinburg have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Edgewater Hotel - Gatlinburg like?
Edgewater Hotel - Gatlinburg is a short 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes' walk from Gatlinburg SkyLift Park. Travellers say that the area is walkable and ideal for skiing.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

The front desk was very friendly but I requested cleaning service and they did not complete while we were out. The place could use some cosmetic work very outdated with small but noticeable chipped paint, stains on curtains, cracks in bathroom floor along the tub. Hallway had a mildew smell. One of our beds made noise every time I turned over in it sounded like it was broken. The breakfast was good.
Patricia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelli, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful friendly staff and very nice hotel
Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nadiia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great experience
we stayed for spring break/ mine and my daughters birthday trip. the staff was knowledgeable and friendly breakfast was delicious.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

The elevators were very slow and we heard multiple people comment there needed to be another elevator, which we agreed on.
3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Pick a different hotel.
The hotel had terrible parking. The most uncomfortable beds I’ve ever slept on-they had springs sticking out everywhere. Queen size beds that had regular sized sheets-obviously didn’t fit. Bathroom very out dated-the shower head and the handle had black mold in and around them. Rust all under the toilet. My husband contemplated sleeping in the car-but just stuck it out tossing and turning. We will not use this hotel again. The reviews were misleading and so were the online pictures. The staff was very friendly-the only positive really.
Tammy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What a view!
The beds are amazing and so comfortable. The river view room is absolutely worth the price. You can hear the river from the 7th floor. Staff were extremely kind and helpful as well.
Dawn, 1-night family trip
Verified Hotels.com guest review