Guests
All properties in Memphis, Tennessee, United States of America
Aparthotel

Homewood Suites Southwind - Hacks Cross

3-star aparthotel in Memphis with outdoor pool and 24-hour fitness

  • Free weekend on-the-go breakfast, free WiFi, and free parking
From
S$128

Image gallery

  • Courtyard
  • Courtyard
  • Pool
  • Studio Suite, 1 King Bed, Non Smoking - Living Area
  • Courtyard
Courtyard. Image 1 of 33.
1 / 33Courtyard
3583 Hacks Cross Rd, Memphis, 38125, TN, United States of America
7.2.Good.
  • Liz, the lady at the front desk was very rude, since the begining. She treated me with a…

    Nov 27, 2021

  • Rooms were clean and nice. Super comfy surroundings almost felt like having your own…

    Nov 19, 2021

See all 183 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and WELL Health-Safety Rating (IWBI) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 123 smoke-free apartments
  • Daily housekeeping
  • 1 outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • Business center

Feel at home

  • Free cribs/infant beds
  • Sofa bed
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • In Lakes of Forest Hill
  • TPC Southwind - 27 min walk
  • Mike Rose Soccer Complex - 4 mi / 6.4 km
  • Methodist Le Bonheur Germantown Hospital - 3.3 mi / 5.3 km
  • Tennessee Shakespeare Company - 3.5 mi / 5.7 km
  • Regional One Health East Campus - 3.7 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 2 Bedrooms, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Studio, 1 King Bed, Accessible, Bathtub
  • Studio Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Lakes of Forest Hill
  • TPC Southwind - 27 min walk
  • Mike Rose Soccer Complex - 4 mi / 6.4 km
  • Methodist Le Bonheur Germantown Hospital - 3.3 mi / 5.3 km
  • Tennessee Shakespeare Company - 3.5 mi / 5.7 km
  • Regional One Health East Campus - 3.7 mi / 6 km
  • Baptist Memorial Hospital-Collierville - 5.3 mi / 8.5 km
  • Carriage Crossing - 5.6 mi / 9 km
  • Lichterman Nature Center - 5.6 mi / 9.1 km
  • Cameron Brown Park - 6.5 mi / 10.5 km
  • Sky Zone - 6.9 mi / 11.1 km

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 25 min drive
  • Free area shuttle
map
See on map
3583 Hacks Cross Rd, Memphis, 38125, TN, United States of America

At a glance

Size

  • 123 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Food and drink

  • Free on-the-go breakfast on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • 24-hour fitness facilities
  • Outdoor tennis courts - 1
  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hacks Cross
  • Homewood Suites Southwind Hacks Cross
  • Homewood Suites Hacks Cross
  • Homewood Suites Southwind - Hacks Cross Memphis
  • Homewood Suites Southwind - Hacks Cross Aparthotel
  • Homewood Suites Southwind - Hacks Cross Aparthotel Memphis
  • Homewood Suites Southwind
  • Homewood Suites Southwind Hacks Cross
  • Homewood Suites Southwind Hacks Cross Hotel
  • Homewood Suites Southwind Hacks Cross Hotel Memphis
  • Homewood Suites Southwind Hacks Cross Memphis

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Homewood Suites Southwind - Hacks Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Onsite parking includes off-street options.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Starbucks (8-min walk), Buffalo Wild Wings (8-min walk), and Half Shell (12-min walk).
  • Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and a picnic area.
7.2.Good.
  • 10.0.Exceptional

    Everything was super! & the Breakfast was great

    Allen, 1 night family trip, Oct 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good staff. Very friendly. Property could use some updates needs carpet in room.

    Robbie, 1 night trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Customer Service!

    Great stay! I have to praise the lady who was working the breakfast area (I can't recall her name- I know she told me). She was so was friendly and a joy to be around! She makes your hotel stand out! Excellent customer service can be hard to come by these days but she has it! Hold on to her!

    Amber, 2 night family trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The 1-bedroom suite we stayed in was a wonderful layout. However, housekeeping had not left enough towels, only one regular coffee Pod, and a few other “misses.” Not the greatest area of Germantown to stay in, but honestly felt comfortable in this hotel.

    2 night family trip, Aug 13, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Breakfast was good. But the room while clean did smell like cigarette smoke.

    1 night family trip, Aug 2, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Television Channels Problem

    The overall stay was good. The only complaint I have is the television only worked Thursday night and Friday morning. When I asked why the television wasn't working I was told it was the weather 🤔, that was Friday night. Well "sunny" Saturday morning no television channels. I was told we are working on it. When we arrived back at our room Saturday evening still no television channels. Today still no television channels. To sum it up reservation was for 3 days we had television channels 1 day.

    Karen, 3 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    We were staying two nights on our road trip of 2 weeks. The water closet light was not working but at 10 pm we weren’t wanting to change rooms and could deal with it until morning. I went up 6 times to try to get the light fix with no help. Another guest had said that the light in this room was a problem 3 weeks before. Just disappointed with the lack of care for the room and guest when it comes to replacing the light fixture.

    2 night family trip, Jun 13, 2021

    Verified Expedia guest review

  • 4.0.Fair

    There was always a bad odor and marijuana smell. The vending machines only accepted cash. There was no plastic insert for the ice bucket. The door to the refrigerator was difficult to open. The television remote was difficult to operate. The back of the remote where the batteries go rarely stayed attached.. The TV was small. The air-conditioning was awful.

    3 night trip, Jun 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was very friendly. Rooms were nice

    3 night romance trip, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Get location nearby shopping close to where I was going rooms spacious...the front desk guy was so nice and helpful and Ms.Guy that worked for breakfast serving was super nice❤️

    1 night family trip, May 15, 2021

    Verified Expedia guest review

See all 183 reviews