See all properties
Save

Choose dates to view prices

Homewood Suites Southwind - Hacks Cross

Photo gallery for Homewood Suites Southwind - Hacks Cross

Outdoor pool
Exterior
Reception
Reception
Suite, 2 Queen Beds, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, spring water bathtub, rainfall showerhead

Overview of Homewood Suites Southwind - Hacks Cross

Homewood Suites Southwind - Hacks Cross

3.0 star property
3-star hotel in Memphis with outdoor pool and 24-hour fitness
7.6 out of 10 Good
7.6/10 Good

383 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
Map
3583 Hacks Cross Rd, Memphis, TN, 38125
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness centre
  • Outdoor tennis court
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free food/drink shopping service
  • Reception fireplace
For families
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Lakes of Forest Hill
  • University of Memphis - 15 min drive
  • Wolfchase Galleria - 19 min drive
  • Simmons Bank Liberty Stadium - 18 min drive

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 25 min drive
  • Free local area shuttle

Restaurants

  • Sonic Drive-In - 2 min drive
  • Starbucks - 7 min walk
  • McDonald's - 11 min walk
  • Red Hook Cajun Seafood & Bar Winchester - 16 min walk
  • Buffalo Wild Wings - 8 min walk
Map

About this property

Homewood Suites Southwind - Hacks Cross

Homewood Suites Southwind - Hacks Cross is a great choice for a stay in Memphis. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness centre. An outdoor tennis court and a terrace are offered, and in-room conveniences include sofa beds and fridges. The pool and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-in available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Off-site

  • Free area shuttle

Property amenities

Food and drink

  • Free on-the-go breakfast on weekend mornings 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • BBQs
  • Free reception (selected days)

Travelling with children

  • Free local shuttle

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross offer free cancellation for a full refund?
Yes, Homewood Suites Southwind - Hacks Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Homewood Suites Southwind - Hacks Cross?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Homewood Suites Southwind - Hacks Cross?
Yes, there's an outdoor pool.
Are pets allowed at Homewood Suites Southwind - Hacks Cross?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites Southwind - Hacks Cross?
Yes, there's free self parking.
What are the check-in and check-out times at Homewood Suites Southwind - Hacks Cross?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Homewood Suites Southwind - Hacks Cross and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area.
Does Homewood Suites Southwind - Hacks Cross have rooms with private hot tubs?
Yes, each room has a spring water bath.
Does Homewood Suites Southwind - Hacks Cross have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

Reviews

7.6

Good

7.5/10

Cleanliness

8.1/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

8/10 Very good

Kimberly, 3-night trip
Verified Hotels.com guest review

6/10 Good

Brittney, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Pull out beds matter!
Staff was great. Grounds could be better. In room needs improvement. When we pulled out the pull out bed it was full of urine stains on the old sheet. Sheets had not been changed and there were no sheets for pull out bed available. I went downstairs to get sheets, had to wait a very long time but front desk found me some sheets- they said they did not have any pillows. While down there, I met another guest concerned with cleanliness. He said his pull out bed had blood and urine 😩. Overall nice location with potential- just needs some attention to detail.
Erica, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good…well, maybe not so good!
The staff were delightful, both at check-in and at breakfast. The down side was that there was mold in the shower…ugh! For the price we paid, that shouldn’t be an issue!
HOWARD, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lois, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lyncoral, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taylor, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Would 100% stay again!!
First off you’re greeted by a lovely lobby and our hotel reps were friendly and greeted us warmly. Told us the ropes and the best place to park for our room. Once getting in the room we were pleasantly surprised by it. It’s got a cute kitchen a bedroom with a door (which is great when traveling with little ones) and a pull out sofa bed. The sofa bed was dirty though on the inside. The sheets had not been changed and there was trash (and a vape) inside of it. And the hook in the bathroom was falling out of the wall. But overall the room was nice and the fridge was clean. Breakfast was a hot breakfast and good at that. They ran out of some things quickly and had to substitute but that’s okay. We really enjoyed our stay and it was about 30 mins from all of our stops. (Zoo, Beale St, Bass Pro, Ikea)
Cathrin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Kathryn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The front staff was very helpful and attentive.
Julianna, 1-night family trip
Verified Hotels.com guest review