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Frontier Hotel

2.5 stars
11230 Southwest FwyHoustonTX77031United States of America
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Good3.2 / 5
Location
Great location
Amenities
Amenities are not the best
Vibe
Vibe is not too good
137See all 137 Hotels.com reviews
From 36 reviewsTripAdvisor Traveller Rating

Frontier Hotel

from S$75
  • Standard Double Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Comfort Inn Hotel Southwest
  • Comfort Inn Southwest
  • Frontier Hotel Houston
  • Frontier Hotel

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space size (feet) - 300
  • Conference space size (meters) - 27
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave

Frontier Hotel’s small print

Also known as

  • Comfort Inn Hotel Southwest
  • Comfort Inn Southwest
  • Frontier Hotel Houston
  • Frontier Hotel

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 137 reviews

Frontier Hotel
Poor1.0 / 5
Would be better if they changed staff.
I wouldn't advise anyone to stay there. The hotel always empty, the people who work there watch you like they're babysitting you. The housekeeper rambles thru your belongings and lies to the front desk. They judge and watch you from the time you check-in. And will put you out without explanation. Quite frankly I would say the staff and possibly the owner are prejudice. With the exemption of two young men that work there.
1 night romance trip
Frontier Hotel
Outstanding5.0 / 5
Old but Comfortable
Overall, great experience. Room was clean, even couch was clean, channels were decent. everything was in its place.
1 night trip
Frontier Hotel
Fair2.0 / 5
Construction needed
When I checked in the air conditioning was broke. I was told that we have to go to the 3rd floor because the 1st floor was under construction. The carpet was coming up from the wall. The shower was not installed properly. The bed was comfortable and the breakfast was a joke. I went to the pool and it was green. Trash was piled up in the back. Good for price! But the hotel is in need of major construction. Not sure why they are renting rooms.
1 night business trip
Frontier Hotel
Good3.0 / 5
The price was right but location needed an upgrade.
1 night trip
Frontier Hotel
Poor1.0 / 5
Terroristic and terrible
Never got wake up call so missed breakfast.couldnt use business center due to monitor missing.( they said stolen...safe?)Grounds were unkept and pool was full of mold and algae.Abandon vehicles full of items in lot yet when we had car trouble upon leaving ...they were confrontational and terroristic. We were bullied and harassed by manager, employee, and even police.Although we had only needed a jump, they forced us into staying another night at twice the rate as the first one. They failed to call off the threat once payment was made therefore my disabled wife and my animals were approached by spotlights and sirens in the dark.After the hostile greeting officers proceeded to search belongings and interrogate her as they were insensitive to our dilemma and had not confirmed our reservation nor were willing to assist. The officers took her ID and then we had three more hours of drama as our puppy traumatized by police brutality got loose during the episode... since they treated us as criminals. Hassled about ID insisting check in impossible without it,yet refused to give number or contact police who just drove off with it. Breakfast was disappointing due to bacon,yogurt,milk out. The hotel owners family was there...so feeding the 7 of them was all the money in budget in seems. The plant by the truck had thorns &poisonous leaves.Received late check out at 12:30 yet irrate and loudly the front desk argued the "threatening police and telling us we had to go asap." Worse hotel ever
1 night business trip

See all reviews

Frontier Hotel

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