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Beachfront property in Punta de Mita with spa and restaurant
Would have liked more access to non-motorized water sport equipment (kayaks and paddle…
Jan 27, 2022
Excellent resort. Would definitely stay there again. Staff was wonderful. Excellent…
Jan 21, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), COVID-19 Guidelines (CDC), and CovidClean (Safehotels - global expert) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 18 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
On-site antigen/rapid COVID-19 testing is available for a fee.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
*See fees & policies for additional details or extra charges
VERY POOR CUSTOMER SERVICES.
Joshua, 4 night family trip, Dec 31, 2021
Verified Expedia guest review
We upgraded our stay to preferred but received “last class” service. I get better service at the Hilton without having to pay extra.
Emmanuel, 5 night romance trip, Dec 29, 2021
Verified Expedia guest review
The property was fine but expensive
Eric, 7 night romance trip, Dec 27, 2021
Verified Expedia guest review
it was a very nice place good value
tony, 4 night romance trip, Dec 26, 2021
Verified Expedia guest review
Arrived to a beautiful resort one day, tested positive for Covid next and was made to pay for quarantine time in downgraded room. Few speak good English. TV won’t turn off, phone randomly stops working, free US calls are not free, wifi is spotty. Have no idea how to be released, am working with travel insurance that I thankfully always buy. May re do the rating if anything improves
Suzanne, 2 night trip, Dec 23, 2021
Verified Expedia guest review
Beach very hard rocks, difficult to access. No other entertainment activities. CXmas night very mediocre celebration. Food not very good.
Reza, 7 night trip with friends, Dec 19, 2021
Verified Hotels.com guest review
Everything was great! Beach/ocean entrance rocky if it matters to you!
Dana Noelle, 4 night trip with friends, Dec 17, 2021
Verified Expedia guest review
I love the place they only black spot is that they are short of personal and you need to wait too much for your drinks or food
Jean Claude, 3 night romance trip, Dec 17, 2021
Verified Expedia guest review
Resort has beautiful views, plenty of staff and seating around pool areas
Jade, 5 night romance trip, Dec 17, 2021
Verified Expedia guest review
The beach is not user friendly- too rocky to swim or body surf. Real humidity issues in room showers and spa. Need to address mold propagation in those areas. Staff very nice and food is excellent.
glendon Leroy, 7 night romance trip, Dec 14, 2021
Verified Travelocity guest review