Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

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Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

5.0 star property
Puerto Morelos beachfront resort with 3 restaurants and spa

8.6/10 Fabulous

404 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is S$823
Price available on 07/09/2022
Map
Cancun - Chetumal Hwy KM 328, Km 328 Bahia Petempich, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Ventura Park Cancun - 24 min drive
  • Delfines Beach - 30 min drive
  • El Rey Ruins - 32 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive
  • Cozumel Intl. Airport (CZM) - 28.3 miles/45.5 km

About this property

Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

At Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving international cuisine and offering garden views, La Canoa is one of 3 restaurants and 2 poolside bars. Other highlights at this luxurious resort include 2 bars/lounges, a marina, and a rooftop terrace. Fellow travelers say good things about the comfortable beds and helpful staff.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Access to golf course
Golf green fees

Lessons/classes/games

Yoga

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 90 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 9:00 AM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Winery release events
  • Shopping
  • Pool table
  • Fishing
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2001
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Piano
  • Health club
  • 2 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Marina
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Access to golf course
Golf green fees

Lessons/classes/games

Yoga

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Canoa - This poolside fine-dining restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chiringuito - This beachfront steakhouse specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Ka'ax - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sikil - This poolside sushi bar specializes in sushi and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Asian Fusion - This fine-dining restaurant is located on the beach and specializes in Asian cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive
Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya
Zoetry Paraiso Bonita Riviera
Zoetry Paraiso de la Bonita Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive Resort
Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

大変満足できました。
バケーションに利用しました。カンクンホテルゾーンとは一味違う、リビエラマヤの閑静なエリアのリゾートです。敷地内にはイグアナやハナグマ、野鳥が住んでいて、自然の中で非日常感を味わえます。 すべてのスタッフがフレンドリーかつ丁寧で、設備の手入れも行き届いており、素晴らしいホスピタリティを感じられました。 ビーチは少し藻が多く利用していませんが、淡水・海水の両方のプールを楽しむことができました。料理や飲み物も満足できる内容です。日毎にオープンしているレストランが違うため、飽きずに楽しめました。 ぜひまた訪れたいと思います。
Kizuku, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandor, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomas Lorenzo, 3-night romance trip
Verified Expedia guest review

2/10 Poor

This was by far the worste experience I had and to make things worse it was my honeymoon, I bought an all inclusive package including flight and hotel from Expedia for the Zoetry plunge pool room package for $3,733.97 and was booked for the regular room instead, after my 5 hour check in process I was told I had to pay $625.00 to upgrade to the plunge suit that I had initially payed for, given that it was my honeymoon of course I paid the $625 that I already paid for in my initial package. The check in was a terrible scene, we landed in Cancun at 6:39 am from LAX, arrived to Zoetry at about 7:45 am We obviously had to check in however the process only took 5 HOURS, I was told all kind of lies during the check in process by the host such as it will be ready in 20 minutes, then 10 min, and then another 5 min.... remind you it took 5 hours to actually get a room (side note I did reach out to Expedia for help during this 5 hour process, the representative tried to reach them but was put on hold). After this torturous process the room we received was absolutely disgusting. The bathroom ceiling was leaking, the view of the ocean was obstructed due to building material in front of our patio and the 2 TVs were not working. After this was brought to the attention of the staff it took 2 nights for them to change us to a normal up to date room. I never leave negative feedback but this experience was the worse ever and I felt compelled to share this.
Artashes, 5-night trip
Verified Expedia guest review

8/10 Very good

It was more quiet than I could have imagined. We were happy that there was no loud music. Maybe a little reggae at the pool would have been nice. We could not sleep well due to the heat and humidity in the room. We twice asked to have the a/c fixed and no repair was performed. Otherwise, the room was fabulous, the staff fabulous, the food better than expected.
nick, 7-night romance trip
Verified Expedia guest review

2/10 Poor

The room service was HORRIBLE! I had to ask for my room to be cleaned. When the room was cleaned it was subpar. Tables not wiped, mirrors, mini fridge not refilled. No turn down service. 1 1/2 or more hours for room service. Misinformation constantly. We were sent to the wrong excursion (ultimately costing over $500). We waited from 11am-5pm, the whole day for our room upon arrival. I could go on but I don’t want to waste another minute even thinking about one of the worst experiences ever.
Tasha, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is very good.
JOSEPH, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Our room was beautiful. Very unique. We especially loved the little indoor garden beside our shower which added a whole new level of zen.
Kerrin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Smaller property, attentive staff, nice beach, great room views, great food, good bar service...all meals are served with the exception of one buffet night.Do Not have to go out to the beach and claim beach chairs by 7am...still openings usually until noon ..some local kiosks were there on one nite...strolling guitar singers were awesome at dinner time...Covid tests on property with 5 min results... The cons: The Asian Fusion restaurant is an extra $90/per person & requires 24hr ahead booking Must arrange your own transport to/from the airport...the hotel will provide a private van for extra $130 RT...
John, 7-night romance trip
Verified Expedia guest review