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All properties in San Miguel de Allende, Guanajuato, Mexico

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Luxury hotel with 2 restaurants, near Parish Church of San Miguel Arcangel

  • Free WiFi

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Hospicio No 35 Col Centro, San Miguel de Allende, 37700, GTO, Mexico
9.4.Exceptional.
  • Overall stay was nice and enjoyable. Service was excellent with most of the staff, but at…

    Jul 27, 2021

  • I had a wonderful stay at Casa Sierra de Nevada. Everything was great. It’s a beautiful…

    Jun 23, 2021

See all 126 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Belmond Protects (Belmond), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Shopping
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 37 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Zona Centro
  • Parish Church of San Miguel Arcangel - 4 min walk
  • El Jardin - 4 min walk
  • Juarez Park - 8 min walk
  • Plaza de Toros San Miguel de Allende - 3 min walk
  • Santa Cruz del Chorro Chapel - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room
  • Deluxe Suite (Junior)
  • Deluxe Suite, 1 Bedroom
  • Superior Room
  • Deluxe Room
  • Junior Suite
  • Studio Suite
  • Deluxe Studio Suite
  • Presidential Suite

What’s around

Landmarks

  • In Zona Centro
  • Parish Church of San Miguel Arcangel - 4 min walk
  • El Jardin - 4 min walk
  • Juarez Park - 8 min walk
  • Plaza de Toros San Miguel de Allende - 3 min walk
  • Santa Cruz del Chorro Chapel - 3 min walk
  • San Miguel de Allende Historical Museum - 4 min walk
  • Zocalo Folk Art - 4 min walk
  • Temple of San Francisco - 4 min walk
  • La Esquina Mexican Folk Toy Museum - 5 min walk
  • Casa del Mayorazgo de la Canal - 5 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive
  • Airport shuttle (surcharge)
map
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Hospicio No 35 Col Centro, San Miguel de Allende, 37700, GTO, Mexico

At a glance

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (USD 21 per night)
  • Secured covered onsite valet parking (USD 21 per night)
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 5436
  • Conference space size (meters) - 505

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Year Built - 1560
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Laja Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Andanza - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Restaurant del Parque - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Blue Bar - This cocktail bar specializes in vegan cuisine and serves light fare only. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Belmond Casa Sierra Nevada
  • Belmond Casa de Sierra Nevada
  • Belmond Casa Sierra Nevada Hotel
  • Belmond Casa Sierra Nevada Hotel San Miguel De Allende
  • Belmond Casa Sierra Nevada San Miguel De Allende
  • Casa Nevada
  • Casa Sierra
  • Casa Sierra Nevada

Optional extras

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Covered self parking costs USD 21 per night

Covered valet parking costs USD 21 per night

Full breakfast is offered for an extra charge of USD 13 for adults and USD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 24 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 125 per person (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7 AM to 8 PM.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Belmond Protects (Belmond).

This property affirms that it adheres to the cleaning and disinfection practice of: SGS (3rd party expert - Global); COVID-19 Guidelines (WHO); COVID-19 Guidelines (CDC); Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 21 per night. Valet parking costs USD 21 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 8 PM.
  • Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of USD 24 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include san agustin churros (3-min walk), La Mezcalería (3-min walk), and Café de la Parroquia / La Brasserie (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 125 per person one-way.
  • Have fun with activities like hiking, horseback riding, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende also has a fitness center and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    The pool is maxing. Very warm. The service was top notch. Incredibly friendly and attentive staff.

    Douglas, 3 night trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Presidential Suite

    Stayed at the presidential Suite, view was magnificent. Was welcomed with a fresh drink, room was impeccable, was given a complimentary dinner for two. Service was excellent. Would book again with no hesitation. Location was perfect.

    Jaime, 2 night trip, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service and perfect location.

    Dinah, 4 night trip with friends, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a incredible time and

    Danielle, 2 night trip, May 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An amazing property in the center of SMA that has some of the best people that you will encounter anywhere. The rooms are cleaned to the expected standard and allows one to rest comfortably. The room that we were upgraded to was larger but more noisy due to its location in the main building, though convenient to the gym, spa, and dining. The treadmill in the gym also wasn’t working consistently. If you can look past these things, then you’ll have a great time. I sure did.

    6 night romance trip, Apr 26, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    San Miguel is dreamy. Loved everything about my trip. As soon as we arrived to the hotel we were welcomed with a Paloma. Everyone was so attentive, so nice. Loved everyone. Mario helped us book a last minute tour. I will definitely return and stay here. I highly recommend.

    3 night family trip, Apr 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    San Miguel Treasure

    Beautiful, comfortable, gracious and charming hotel with superb services and an excellent location near the old town square, cathedral, and shopping!

    Kim, 3 night trip with friends, Mar 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved this little gem in a great lication of san miguel de allende. Felt like a 5 star in service and accommodations!

    Anna, 3 night trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Magical Enchanting.

    i loved the hotel more than the town,\; it was hard to leave. Highly recommend the rooms with private outdoor space and a place to soak. The gardens are beautiful. The architecture so unique and enchanting. The staff welcomed us as if we were family and we had several enjoyable conversations with a couple of them. A terrific stay in the middle of San Miguel de Allende. A great place.

    Lonnie, 3 night trip, Aug 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic service! Room and amenities were top notch

    George, 3 night family trip, Jan 31, 2020

    Verified Expedia guest review

See all 126 reviews