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All properties in Metairie, Louisiana, United States of America
1 room, 2 adults

Sheraton Metairie - New Orleans Hotel - Metairie

3.5-star3.5 stars
4 Galleria Blvd, Metairie, LA, 70001, United States of America

3.5-star hotel in Metairie with restaurant and bar/lounge
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Carpets are worn. Cable box and refrigerator unplugged. Connected box, still could not…Sep 10, 2020
  • The ladies at the front desk were very friendly especially Rose. Rose informed me, prior…Aug 6, 2020

Sheraton Metairie - New Orleans Hotel - Metairie

More Info: 6823 2342

from S$129
  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed

What’s around Sheraton Metairie - New Orleans Hotel - Metairie

Landmarks

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 25 min walk
  • Tulane Lakeside Hospital for Women and Children - 44 min walk
  • Clearview Mall - 2.7 mi / 4.4 km
  • Longue Vue House and Gardens - 2.8 mi / 4.6 km
  • City Park - 3.7 mi / 5.9 km
  • Mercedes-Benz Superdome - 6.1 mi / 9.9 km
  • Xavier University of New Orleans - 4.7 mi / 7.5 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
Airport shuttle service is available from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 7 AM to 10 PM *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 27-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Sheraton Metairie - New Orleans Hotel - Metairie’s small print

Also known as

  • Metairie Hotel New Orleans
  • Sheraton New Orleans Metairie
  • Sheraton Metairie New Orleans Hotel Metairie
  • Sheraton Metairie New Orleans
  • Sheraton Metairie - New Orleans Hotel Hotel
  • Sheraton Metairie - New Orleans Hotel Metairie
  • Sheraton Metairie - New Orleans Hotel Hotel Metairie
  • Metairie Sheraton
  • Sheraton Hotel Metairie
  • Sheraton Hotel Metairie New Orleans
  • Sheraton Metairie
  • Sheraton Metairie Hotel
  • Sheraton Metairie Hotel New Orleans
  • Sheraton Metairie New Orleans
  • Sheraton Metairie New Orleans Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per night

Breakfast costs between USD 10 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Metairie - New Orleans Hotel - Metairie

  • Does Sheraton Metairie - New Orleans Hotel offer free cancellation for a full refund?
    Yes, Sheraton Metairie - New Orleans Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Metairie - New Orleans Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Sheraton Metairie - New Orleans Hotel?
    Yes, pets are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Metairie - New Orleans Hotel?
    You can check in from 3:00 PM to 2:00 AM. Check-out time is noon.
  • Are there restaurants at or near Sheraton Metairie - New Orleans Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include City Diner (4-min walk), The Galley Seafood Restaurant (2 mi), and Frosty's Cafe (2.2 mi).
  • Is airport shuttle service offered by Sheraton Metairie - New Orleans Hotel?
    Yes, a free airport shuttle is available from 7 AM to 10 PM.

Recent reviews

Very good 8.0 From 761 reviews

Fair 4.0
Glad it was only one night
Room carpet was damp and stained. Bathroom floor was sticky. Ceiling had either mold or just dirty. A/C in room not adjustable and couldn’t get it cooler. Look elsewhere.
Robert, us1 night family trip
Very good 8.0
Wish the restaurant and bae was open but the stay was nice
us2 night trip
Fair 4.0
The ac was not working properly, so we sweated all night!!!
Brian, us1 night trip
Exceptional 10.0
Get away
Check in was quick and easy! Friendly staff
us1 night trip
Exceptional 10.0
Weekend getaway
The hotel staff was warm, friendly, and welcoming. The room was very clean and large. While there were stains on the carpet (likely from the recent Mardi Gras parties), the hotel management quickly reported that it was aware of the carpet's future needs. Food was tasty; the property is conveniently located to the airport and to downtown New Orleans.
us1 night trip
Very good 8.0
Our wash basin didn’t drain. No extra toilet paper. The hair dryer was broken.
Deborah, us1 night family trip
Very good 8.0
Don’t take a room under the GYM!
I’ve hotel in ago of location for Metry right off the Interstate. One problem,there’s a gym in the 5th floor!! Where were placed under it and had people dropping wights on the floor above us and the pounding of running on treadmills. Dumb place for a gym.
Kevin, us1 night trip
Very good 8.0
Solid airport option.
Great value near airport. Free parking. More robust business center would be nice.
Jesse, us1 night business trip
Exceptional 10.0
Nice and clean.
Lorie, us1 night trip
Exceptional 10.0
Nice place to stay
Nice bedding, friendly stuff. May stay again
Mari, us1 night family trip

Sheraton Metairie - New Orleans Hotel - Metairie

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