Guests
All properties in Benton Harbor, Michigan, United States of America

Quality Inn & Suites

No-frills Benton Harbor hotel with 24-hour fitness

  • Free continental breakfast, free WiFi in lobby, and free parking
From
S$86

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Suite, 1 King Bed with Sofa bed, Non Smoking - Guest Room
  • Suite, 1 King Bed with Sofa bed, Non Smoking - Guest Room
  • Suite, 1 King Bed with Sofa bed, Non Smoking - Bathroom
  • Room, 1 King Bed, Accessible, Non Smoking - Bathroom
  • Suite, 1 King Bed with Sofa bed, Non Smoking - Guest Room
Suite, 1 King Bed with Sofa bed, Non Smoking - Guest Room. Image 1 of 25.
1 / 25Suite, 1 King Bed with Sofa bed, Non Smoking - Guest Room
1598 Mall Drive, Benton Harbor, 49022, MI, United States of America
6.8.Good.
  • The entire hotel smells like old cheese. It seems like the people at the front desk don’t…

    Oct 15, 2021

  • the staff is friendly. no elevator. have to use the stairs. it was cleaner than I…

    Sep 18, 2021

See all 141 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours

Guests rated location

Easy parking
Quiet
Convenient
Safe
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 49 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour front desk
  • Self-serve laundry
  • TV in a common area

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Intercare Community Health Network - 45 min walk
  • Lake Michigan College - 2.9 mi / 4.7 km
  • Lakeland Regional Medical Center - 3.9 mi / 6.2 km
  • Harbor Shores Golf Club - 4.2 mi / 6.7 km
  • Box Factory for the Arts - 5.1 mi / 8.2 km
  • Lake Michigan - 5.2 mi / 8.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

What’s around

Landmarks

  • Intercare Community Health Network - 45 min walk
  • Lake Michigan College - 2.9 mi / 4.7 km
  • Lakeland Regional Medical Center - 3.9 mi / 6.2 km
  • Harbor Shores Golf Club - 4.2 mi / 6.7 km
  • Box Factory for the Arts - 5.1 mi / 8.2 km
  • Lake Michigan - 5.2 mi / 8.3 km
  • Silver Beach - 5.3 mi / 8.5 km
  • Sarett Nature Center - 7.8 mi / 12.6 km
  • Grand Mere State Park - 8.7 mi / 13.9 km
  • Contessa Wine Cellars - 10.2 mi / 16.4 km
  • Karma Vista Vineyards and Winery - 10.9 mi / 17.5 km

Getting around

  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive
  • South Bend Intl. Airport (SBN) - 37 min drive
  • St. Joseph-Benton Harbor Station - 13 min drive
  • Dowagiac Station - 36 min drive
map
See on map
1598 Mall Drive, Benton Harbor, 49022, MI, United States of America

At a glance

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Snowmobiling nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable depositPay at property

  • Deposit: USD 50.00 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Days Inn Benton Harbor MI
  • Quality Inn Suites
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Benton Harbor
  • Days Inn Motel Benton Harbor MI
  • Quality Inn & Suites Hotel Benton Harbor
  • Days Inn Suites by Wyndham Benton Harbor MI
  • Days Inn Benton Harbor MI Motel
  • Days Inn Wyndham Benton Harbor MI Motel
  • Days Inn Wyndham Benton Harbor MI
  • Days Inn Suites Benton Harbor MI

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 3 AM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include El Rodeo (3-min walk), The Mason Jar Cafe (3.5 mi), and Livery (3.6 mi).
  • Have fun with nearby winter activities like snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Quality Inn & Suites also has a 24-hour fitness center.
6.8.Good.
  • 2.0.Poor

    unhappy with hotel

    Room was so heavy with smoke we had to get a deodorizer for the room, and the area was very seedy.

    Ron, 1 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Acceptable at 2/3 price. Otherwise disappointing

    Room overpriced for what you get. Dirty worn out hallway carpeting. Room itself ok. Definitely dated. Says breakfast on website and on booking email. No so.

    William, 1 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I called morning of our stay to go ahead and have my credit card ran on 2 rooms. I said one party will arrive around 6pm or 8pm and the second party will arrive at midnight. When our first party arrived they had lost our reservation per the front desk hotel staff, and didn't have the rooms available. My bank account was already charged for both rooms. Then front desk said that it looked like they already checked somebody into one of your rooms we will go check and they came back down they said we were good. When the second party arrived the keys didn't work for the room. Also during our stay the hotel cleaning service came into our room when we were not there, even with the privacy tag on the door. They re-stocked and cleaned our rooms. A second time our cards to get into the room didn't work. We got the room reservations figured out, but not happy about staff being in our rooms when we weren't present.

    2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No breakfast

    There was absolutely no breakfast!! Was told you had a full breakfast and when we got up and went downstairs there was only coffee. Lady said you ran out of food over the weekend. Unacceptable. Theres awalmart and meier across the way.

    Donna, 1 night trip with friends, Jul 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Gross and over priced

    Soon as we checked in they tried to say that the room we booked (king bed) was no longer available. All they had was two double beds and the price for it was $256. The price I was supposed to pay was $177 for the king room. The towels were dirty and so were the pillow cases. Trying to check out the girl working the front desk threw a fit because she was taking a 10 min smoke break in her car out front. We will not be staying here again.

    Alison, 1 night trip with friends, Jul 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    For the price is a good hotel.

    2 night family trip, Jul 3, 2021

    Verified Expedia guest review

  • 6.0.Good

    Would not stay here again

    Booked 2 rooms, both with 2 beds. Booked 2 months ago. Came to check in at 3:30pm and they didn’t have clean rooms. Told to come back in an hour. Got a phone call that they only had rooms with king beds and pull out couch. Said online overbooked them. It was past cancellation time and had to accept rooms. It wasn’t the cleanest. Hallway dark. Stuff of the floors. Lots of damage on walls. Found some bugs crawling around. Not sure exactly what they were….. I would not stay here again. The price was outrageous for the condition of the hotel. It’s older and needs updating.

    1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    NEVER STAY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I cannot express how unethical the manager at this hotel is. I booked a stay for the 6/27/21 Ironman Steelhead 70.3 on 8/11/20 for $88. I always book early to get the best price but did not book a non-refundable. It was cancelled internally by her on 6/21/21 so she could turn around and rent it for $300+ on this high demand weekend. I spent 3 hours of my life trying to get this straightened out on Saturday afternoon. My fiancé got a horrible headache and felt sick from the experience. Thank you Hotels.com for making things right and taking care of us.

    Thomas, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    We didn’t like the first room but they gave us ano

    John, 1 night family trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It’s was mold everywhere an the manager didn’t care an he has no respect for his customers!!!

    1 night business trip, Jun 19, 2021

    Verified Expedia guest review

See all 141 reviews