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HBD Hotel Spa

Photo gallery for HBD Hotel Spa

2 indoor pools, 2 outdoor pools
2 indoor pools, 2 outdoor pools
2 indoor pools, 2 outdoor pools
2 indoor pools, 2 outdoor pools
Standard Apartment | In-room safe, free WiFi, bed sheets

Overview of HBD Hotel Spa

HBD Hotel Spa

3-star property
3-star hotel in Melgar with 2 outdoor pools and 2 indoor pools

6.0/10 Good

8 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Calle 7A #14 - 86, Melgar, Tolima, 734 001

Room options

About this area

Restaurants

  • Parador Rojo - 5 min walk
  • La Roca - 7 min walk
  • Super Arepas Don Carlos - 9 min walk
  • La gran carbonera - 11 min walk
  • El buen sabor - 12 min walk

About this property

HBD Hotel Spa

Enjoy your visit to Melgar with a stay at HBD Hotel Spa. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar and a sauna.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)
  • Children's games

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • 2 outdoor pools
  • 2 indoor pools
  • Spa services
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Property registration number 99265

Also known as

HBD Hotel Spa Hotel
HBD Hotel Spa Melgar
HBD Hotel Spa Hotel Melgar

Frequently asked questions

Does HBD Hotel Spa offer free cancellation for a full refund?
Yes, HBD Hotel Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HBD Hotel Spa?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at HBD Hotel Spa on 1 February 2023 start from S$68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HBD Hotel Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at HBD Hotel Spa?
Yes, there are 2 indoor pools, 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
Are pets allowed at HBD Hotel Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at HBD Hotel Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HBD Hotel Spa?
You can check in from 3:00 PM - anytime. Check-out time is 1:00 PM. Contactless social distancing and check-out are available.
What is there to do at HBD Hotel Spa and nearby?
HBD Hotel Spa has 2 outdoor pools and a sauna, as well as a steam room.
Are there restaurants at or near HBD Hotel Spa?
Yes, there's an on-site restaurant. Nearby restaurants include parador Rojo (5-min walk), La Roca (7-min walk) and Super Arepas Don Carlos (9-min walk).
What's the area around HBD Hotel Spa like?
HBD Hotel Spa is located a short 15-minute walk from San Francisco de Asis Church.

Reviews

6.0

Good

6.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

They were very accomodating.
1-night family trip
Verified Expedia guest review

2/10 Poor

Terrible servicio! Todas las noches hubo ruido de otros huéspedes haciendo fiesta en la piscina y a pesar de que se informó a recepción, el recepcionista dijo que no se podía hacer nada pues el huésped ruidoso era su amigo y si nos gustaba que nos fuéramos a otro lado. No pudimos dormir y nos toco irnos a buscar otro hotel. Además el hotel decía que tenia baño de vapor y otras amenidades pero no estaban en funcionamiento!
angela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Me encantó la experiencia que pase yo con mi familia en el hotel nos atendieron muy bien son muy amables con unos los cuartos son limpios y muy cómoda eso sí no se puede entrar comida al hotel pero el resto muy rico la pasamos muy bien
Miguel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

La recepción indicó que no encontró la reserva que hice a través de esta aplicacion.
ELIANA ROCIO, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Mal servicio
Horrible, hice un resrva con tarjeta de crédito desde el jueves , cuándo llegue el dia sabado al hotel me dijero q no habian cancelado la reserva y en ningun momemto me notificaron. Me quefe sin hospedaje ese dia
Monica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Geraldine Alejandra, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Devolución de dinero
Señores necesito que se me haga la devolución de la reserva ya que el hotel HBD me cobró en efectivo la estadía y no me aceptó la reserva que fue agregada a mi tarjeta de crédito. En la recepción afirmaron que no tienen convenio con hotels.com....de lo contrario elevarse la queja a la superintendencia de industria y comercio
John Jairo, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

No paguen a este hotel desde Hotels.com
Pagué la reserva a través de Hotels.com con mi tarjeta de crédito, y cuando llegué al hotel me informaron que ellos no tenían convenio con Hotels.com y solo con Booking. Por ende, me tocó volver a pagar en el hotel o sino me quedaba sin cuarto ya que era muy tarde para salir a buscar alojamiento.
JOHANNY, 2-night trip
Verified Hotels.com guest review