Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Dubrovnik, Dubrovnik-Neretva, Croatia
1 room, 2 adults

Hotel Excelsior

5-star5 stars
Frana Supila 12, Dubrovnik, 20000, Croatia

Upscale beachfront hotel with spa, near Banje Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • We are so glad to have picked the Excelsior for our 2 nights' stay in Dubrovnik. Check-in…Jun 6, 2019
  • A wonderful end to our honeymoon thanks to the great location, good service, comfortable…May 18, 2018

Hotel Excelsior

More Info: 6823 2342

from S$199
  • Classic Double Room
  • Superior Double Room, Partial Sea View
  • Deluxe Double Room, Balcony, Sea View
  • Executive Suite, Balcony, Sea View
  • Villa Odak Classic Double Room
  • Villa Odak Superior Double Room Sea View
  • Villa Odak Deluxe Double Room Sea View, Balcony
  • Villa Odak Suite Sea View, French Balcony
  • Villa Odak Deluxe Double Room Sea View, Terrace
  • Spring Special

What’s around Hotel Excelsior

Landmarks

  • On the beach
  • Banje Beach - 3 min walk
  • Sponza Palace - 10 min walk
  • Rector's Palace - 11 min walk
  • Dubrovnik Cathedral - 12 min walk
  • Walls of Dubrovnik - 13 min walk
  • Pile Gate - 14 min walk
  • Museum of Modern Art - 2 min walk

Getting around

  • Dubrovnik Airport (DBV) - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Beach towels
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 1913
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Salin - Overlooking the ocean, this restaurant serves breakfast only.

Sensus Fine Dining - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.

Prora Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Hotel Excelsior’s small print

Also known as

  • Excelsior Dubrovnik
  • Hotel Excelsior Hotel
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel Dubrovnik
  • Hotel Excelsior
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior And Spa
  • Excelsior Hotel Dubrovnik

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines and the Croatian Tourism Association (HUT - Croatia) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, HRK 14.00 per person, per night for adults; HRK 7.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, HRK 20.00 per person, per night for adults; HRK 10.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Rollaway beds are available for HRK 375.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HRK 375 per vehicle (one way)

Airport shuttle service for children up to age 18 costs HRK 375.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Excelsior

  • Does Hotel Excelsior offer free cancellation for a full refund?
    Yes, Hotel Excelsior does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Excelsior?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Excelsior?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Hotel Excelsior?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Excelsior?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Excelsior?
    You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Are there restaurants at or near Hotel Excelsior?
    Yes, there are 3 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Gusta Me (7-min walk), Poklisar (10-min walk), and Gradska kavana (10-min walk).
  • Is airport shuttle service offered by Hotel Excelsior?
    Yes, an airport shuttle is available. The charge is HRK 375 per vehicle one way.
  • Is there an onsite casino at Hotel Excelsior?
    No, this hotel doesn't have a casino, but Golden Sun Casino (6-min drive) is nearby.

Recent reviews

Exceptional 9.4 From 400 reviews

Exceptional 10.0
Exceptional. The rooms were spotless. The location is not even five minutes away from the old town. But most importantly, the staff there is very courteous, helpful and professional- all the way from the concierge, the restaurants to housekeeping.
Ali, us5 night trip
Exceptional 10.0
This is the nicest hotel I have stayed at. Spot clean, extremely polite staff and right in front of the beach with old town only steps away!!
Sana, gb6 night romance trip
Very good 8.0
Location re views, and own terrace to swim from in the sea are outstanding.. service and choice at breakfast top standard..
Mike, us7 night trip
Exceptional 10.0
Everything was perfect. Location of the hotel, service ( all staff is oriented to the guests). The food was so delicious. However, in this pandemic time, impressive think is cleanliness. We really felt safe from any infection.
Srecko, us2 night family trip
Exceptional 10.0
perfect in every way!
The pictures of this beautiful hotel do not do it justice. It is perfect in every way. So close to the old town, and to Banya beach. The staff is amazing and so friendly. The food is great, and the view incredible. We Were sad to leave!
Jean, gb3 night trip
Exceptional 10.0
One of the best hotels I have stayed. The location is fantastic just few meters from the old city of Dubrovnik. Very good beach club and an excellent staff.
Cristina, us5 night romance trip
Exceptional 10.0
Everything was perfect at this five-star hotel perfect location, amazing breakfast overlooking the Adriatic Sea, everybody that worked there was very helpful and wonderful they all followed all the health regulations and made you feel very safe on vacation during COVID-19. The suite overlooking the sea was beautiful and very clean. We will return!
Lynne, us9 night family trip
Exceptional 10.0
Very good
Lovely stay. Excellent service, location, facilities etc... If I can mention some points for improvement: the food we had at the beach restaurant wasn't very good. And the hotel becomes a bit boring in the evening. There's a piano bar but never any piano music :( Maybe this a covid19 effect?
ie3 night trip
Exceptional 10.0
Great hotel by the sea
Staff were great and property is amazing! Thoroughly enjoyed pur time by the sea.
Maria, us3 night trip
Exceptional 10.0
5 stars well-deserved!
One of the best hotels in which I've stayed. The room was superb, the toiletries and amenities excellent and the vista was stunning from my ground floor room with a patio. The hotel desk staff were phenomenal! They handled my cancelled tours, a cancelled flight and immaculately guided me to alternate venues and handled my alternate flight arrangements. The hotel is so close to the old town and every view of old Dubrovnik is picture perfect from the hotel's location. When I visit Dubrovnik again, I cannot imagine staying anywhere else!
Caren, us1 night trip

Hotel Excelsior