Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Romarley Beach House

3.5-star beachfront hotel with spa, near Puerto Morelos Beach

  • Free WiFi
From
S$322

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Sundeck
  • Sundeck
  • Beach
  • Beach bar
  • Sundeck
Sundeck. Image 1 of 73.
1 / 73Sundeck
Av. Javier Rojo Gomez Nte. SM-02 MZ-25, Puerto Morelos, 77580, QROO, Mexico
8.2.Very good.
  • My stay was very peaceful. It was clean & the ambience was refreshing. The Jamaican food…

    Jan 19, 2022

  • Absolutely stunning hotel and beach. 15 minute walk to town center. Beach is fabulous…

    Dec 20, 2021

See all 21 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 93 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools

For families

  • Kitchen
  • Microwave
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • On the beach
  • Puerto Morelos Beach - 6 min walk
  • Puerto Morelos Town Square - 14 min walk
  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Reef - 14 min walk
  • Artisans Market - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • One Bedroom Partial Oceanview
  • One Bedroom Oceanview Resort Residence
  • Two Bedroom Oceanview Resort Residence
  • EPIC Three Bedroom Oceanfront Presidential Residence
  • EPIC Three Bedroom Oceanfront Resort Residence
  • EPIC Two Bedroom Oceanfront Presidential Residence

What’s around

Landmarks

  • On the beach
  • Puerto Morelos Beach - 6 min walk
  • Puerto Morelos Town Square - 14 min walk
  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Reef - 14 min walk
  • Artisans Market - 14 min walk
  • San Jose Catholic Parish - 15 min walk
  • Dr. Alfredo Barrera Marin Botanical Garden - 3 mi / 4.8 km
  • Sanctuary of Hope and Time Capsule - 3.5 mi / 5.6 km
  • Crococun Zoo - 4.1 mi / 6.6 km
  • Petempich Bay - 8 mi / 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Airport shuttle (surcharge)
map
See on map
Av. Javier Rojo Gomez Nte. SM-02 MZ-25, Puerto Morelos, 77580, QROO, Mexico

At a glance

Hotel size

  • This hotel has 93 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive smart lock details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • 1 per room (up to 10 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle from 7:00 AM to 10:00 PM*

Parking

  • Onsite valet parking (USD 10 per stay)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli
  • Beach bar
  • Poolside bar

Things to do

  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Beach umbrellas
  • Beach towels

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Romarley Beach House are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 200 per accommodation, per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 200
  • Christmas Eve (24 December) Gala Dinner per child: USD 100 (from 6 to 17 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 300
  • New Year's Eve (31 December) Gala Dinner per child: USD 150 (from 6 to 17 years old)

Optional extras

  • Breakfast costs between USD 15 and USD 50 for adults, and USD 7 and USD 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 160 per room (roundtrip)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle for children between the ages of 6 and 17 costs USD 1 (roundtrip)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 10 per stay

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Romarley Beach House Hotel
  • Romarley Beach House Puerto Morelos
  • Romarley Beach House Hotel Puerto Morelos

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Romarley Beach House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 10 per stay.
  • Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 10 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include I Wanna Pizza (10-min walk), Sabor de Mexico (12-min walk), and La Pepita (12-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 10:00 PM on request. The charge is USD 160 per room roundtrip.
  • Have fun during the warmer months with activities nearby such as ziplining. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Romarley Beach House also has 4 bars and a fitness center, as well as beach cabanas.
8.2.Very good.
  • 8.0.Very good

    Beautiful property but lacking essentials

    The downstairs service staff was very good and the hotel was beautiful, but 'creature comforts' were definitely lacking. There were NO plates, cups, towels, utensils, or paper towels in the kitchen but plenty of empty cupboard space! There were stove top burners and a microwave but NOTHING to use to eat anything you might want to heat up. Thankfully there were two coffee cups with the coffee maker. When we requested ice a full ice bucket was brought in but it didn't fit in the freezer, and of course there were no cups to put ice and beverages in anyway. What exactly is the purpose of the kitchen? The mattress in the sofa sleeper needs to be burned - it's just springs covered in thin fabric. It was impossible to have a good nights sleep on that mattress. We were able to pull the chaise lounge cushions in from the balcony every night to put on top of the sleeper sofa, and then have to drag them out again to the loungers the next morning. It's unfortunate because the beach, pools and general property are very good, but the room itself was a big disappointment. Dog-friendly was a big plus!!

    Holly, 4 night trip with friends, Dec 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This was my first at in Puerto Morelos. Love it here. Typically stay in Tulum. So we headed over to this property after being in Tulum for 5 nights and was not disappointed. The staff. The resort. The live music. The food. All was amazing. Would definitely stay again and suggest the all inclusive option.

    Shonda, 1 night romance trip, Nov 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was great, staff were great. Bring your bug spray, mosquitoes get crazy at night!

    Jessica, 4 night romance trip, Nov 12, 2021

    Verified Expedia guest review

  • 6.0.Good

    Stolen wedding ring & Necklace

    The hotel and location was nice. But my gold necklace with my wedding band was stolen during a visit to the beach. when I reported to the staff instead of reviewing the security footage, they insisted on prison style searching my room as if I would lie. they promised me that they would review tapes & question cleaning staff, 2 weeks later I have not received an update. It would be hard to recommend this place with the way they treat black guest.

    rodney, 2 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Awful stay

    This resort has things going for it: chefs with great programming and menus, amazing public spaces, easy access to town. Even still I had the most miserable stay at a hotel that I have ever had in my life. There is no privacy. Want to use your hot tub? Everyone sees you. Want to escape to your room for peace and quiet? You can hear your neighbors. You can hear the bands anywhere on property. At 8 am they wake you up with the music in public areas. I had a room refresh once out of five days. If you want rest and relaxation- go to the Fives in Playa. Skip this one. The beach isn’t renowned here- and there is no way you can get in the water here either. Puerto Morelos is an amazing town though.

    4 night trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    all inclusive was not all inclusive..limited menu no ice cream was available...had to walk a mile

    7 night trip with friends, Jun 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay!

    We had a great stay the Romarley Beach House (The Fives)! The staff were wonderful. Both pools were great. We ate lunches at the Beach House and loved what we got (ceviche, guacamole, fish tacos were all fantastic.) Good and clean room. We would definitely go back.

    Monica, 3 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel; Horrible odor

    While the hotel itself is beautiful, the stench from the beach was almost unbearable. We could hardly eat at the hotel restaurant downstairs and didn’t even attempt to go sit outside, which was a pity. We were unable to use our balcony and tub out there because of it. The food that we did eat at the restaurant had an odd combo of ingredients and seemed very strange- even though we’ve been to Mexico on numerous occasions and have come to love the food. The staff could be better trained as things in general seemed a bit unorganized. The rooms were clean and well appointed but our last two days there, the smell from outside had started to seep inside.

    A J, 4 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place is GREAT!!!

    3 night family trip, May 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great vibe! Beautiful hotel. Second time here and I love it

    1 night family trip, Mar 23, 2021

    Verified Expedia guest review

See all 21 reviews