Skip to main content.
All properties in Neu-Isenburg, Hessen, Germany
1 room, 2 adults

Best Western Hotel Frankfurt Airport Neu-Isenburg

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Herzogstrasse 61-63, Neu-Isenburg, HE, 63263, Germany

3.5-star Neu-Isenburg hotel with 24-hour fitness
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

See more

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Property renovations and closures

This property is closed from January 7 2021 to January 11 2021 (dates subject to change).
  • Most helpful and friendly staffAug 2, 2018
  • We booked an king bed für round about 200 dollars and got a room for about 100 dollars.Sep 17, 2020

Best Western Hotel Frankfurt Airport Neu-Isenburg

from S$84
  • Comfort Room, 1 Double Bed
  • Suite, 1 King Bed, Kitchen (Living Room)
  • Standard Room, 1 Double Bed

What’s around Best Western Hotel Frankfurt Airport Neu-Isenburg

Landmarks

  • Romerberg - 5.2 mi / 8.4 km
  • Frankfurt Trade Fair - 5.8 mi / 9.4 km
  • Alte Oper - 6.1 mi / 9.8 km
  • Frankfurt Cathedral - 4.6 mi / 7.4 km
  • Zeil Shopping District - 5.1 mi / 8.2 km
  • Staedel Museum - 5.1 mi / 8.2 km
  • Maintower - 5.3 mi / 8.5 km
  • Konstablerwache - 5.4 mi / 8.6 km

Getting around

  • Frankfurt Airport (FRA) - 16 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Neu Isenburg Station - 4 min drive
  • Dreieich-Sprendlingen Station - 7 min drive
  • Dreieich-Dreieichenhain Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 12.00 per day; includes in/out privileges)

  • Onsite extended parking (EUR 60 per week)

  • Onsite parking limited

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 344
  • Conference space size (meters) - 32
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Wheelchair-accessible path to lift
  • Handrails in stairways
Languages Spoken
  • Arabic
  • English
  • French
  • German

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Best Western Hotel Frankfurt Airport Neu-Isenburg’s small print

Also known as

  • balladins Frankfurt Airport
  • Hotel balladins Frankfurt Airport
  • Quality Hotel Neu Isenburg
  • EHM Frankfurt Airport Neu-Isenburg
  • Best Western Frankfurt Airport Neu-Isenburg
  • balladins SUPERIOR Hotel Frankfurt Airport
  • EHM Hotel Frankfurt Airport Neu Isenburg
  • Best Western Hotel Frankfurt Airport Neu Isenburg
  • Best Frankfurt Neu Isenburg
  • Best Western Hotel Frankfurt Airport Neu-Isenburg Hotel
  • Best Western Hotel Frankfurt Airport Neu-Isenburg Neu-Isenburg
  • balladins Hotel Frankfurt Airport
  • balladins SUPERIOR Airport
  • balladins SUPERIOR Frankfurt
  • balladins SUPERIOR Frankfurt Airport
  • balladins SUPERIOR Frankfurt Airport Neu-Isenburg
  • balladins SUPERIOR Hotel Frankfurt
  • EHM Hotel Frankfurt
  • balladins SUPERIOR Hotel Frankfurt Airport Neu-Isenburg

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Self parking costs EUR 12.00 per day with in/out privileges

Extended parking costs EUR 60 per week

Rollaway beds are available for EUR 15.0 per night

Buffet breakfast is offered for an extra charge of EUR 14.90 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Hotel Frankfurt Airport Neu-Isenburg

  • Does Best Western Hotel Frankfurt Airport Neu-Isenburg offer free cancellation for a full refund?
    Yes, Best Western Hotel Frankfurt Airport Neu-Isenburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Best Western Hotel Frankfurt Airport Neu-Isenburg currently open?
    This property is closed from January 7 2021 to January 11 2021 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Best Western Hotel Frankfurt Airport Neu-Isenburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Hotel Frankfurt Airport Neu-Isenburg?
    Yes. Self parking costs EUR 12.00 per day. Extended parking costs EUR 60 per week. Parking spots may be limited.
  • Are pets allowed at Best Western Hotel Frankfurt Airport Neu-Isenburg?
    Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Hotel Frankfurt Airport Neu-Isenburg?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Are there restaurants at or near Best Western Hotel Frankfurt Airport Neu-Isenburg?
    Yes. Nearby restaurants include Mengesha Piazza (4-min walk), Joe’s Burgers (5-min walk), and Restaurant Tonino (5-min walk).
  • Is airport shuttle service offered by Best Western Hotel Frankfurt Airport Neu-Isenburg?
    Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.
  • What is there to do at Best Western Hotel Frankfurt Airport Neu-Isenburg and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Good 7.8 From 83 reviews

Exceptional 10.0
First time in Germany
The hotel was very nice. Good location and easy to find. The staff spoke English and German and we're extremely nice and helpful. I would stay there again.
Elizabeth, us11 night family trip
Very good 8.0
The staff all spoke English, and were extremely helpful. Conveniently located near a mall with a grocery store and good fast foods.
us8 night family trip
Exceptional 10.0
The staff very very pleasant and helpful. The room is beautiful and CLEAN. Everything was much more than I expected.
us1 night romance trip
Very good 8.0
very comfortable
Meir, gb2 night business trip
Very good 8.0
Very clean and nice spacious rooms. Staff helpful.
gb1 night family trip
Good 6.0
Really nice, spacious room with balcony looking out to surrounding area. Only problem is sound-proofing in a busy hotel so woken repeatedly by large groups of tourists at all hours and then by cleaners coming in to clean room early in the morning without knocking
gb1 night business trip
Poor 2.0
The lobby, hallways, and elevator all had distinct, yet equally terrible smells. The room was dirty and had stink bugs. The elevator took so long to arrive in the morning every day that my colleague opted to walk down 20 flights of stairs instead.
us5 night trip
Good 6.0
Meh service but room was nice
The restaurant was very expensive and we had problems when we checked out. Wifi was slow. Room was large and comfortable though.
Carlie, ca1 night romance trip
Fair 4.0
Disappointing
It was an efficient check in, but disappointed when I opened the door decor was tired & old with a kitchenette!! Fortunately i was only there on business and only needed it to sleep. The write up suggested there was restaurant and bar but definitely not open. I have heard since the hotel is in the midst of a refurbishment but you shouldn’t use sub standard rooms without saying so and it should be clear about the restuarant. Knowing this I would have gone elsewhere. This is the third hotel i’ve Stayed at in Neu isenburg and will not be on my list for my next trip.
gb3 night trip
Good 6.0
Best Western Frankfurt Airport
Firstly not that close to the airport, 15 - 20 min taxi ride. A concrete 70's building. Reception area small and not all that appealing. Check in was ok but they were busy and only had two desks. The room itself was spacious, clean and modern. The bathroom had a good shower and was also spacious. We arrived after 9pm and wanted something to eat, even though the bar and restaurant were supposed to be open until 10:30pm it was closed. The desk staff were very helpful and pointed out an excellent steak house literally just around the corner. Breakfast was good with a good choice, and the wifi in the room worked well. Having to pay for the hotel shuttle nearly the same that a taxi cost was disappointing.
Jeremy, gb2 night business trip

Best Western Hotel Frankfurt Airport Neu-Isenburg