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1 room, 2 adults

Astor Crowne Plaza New Orleans - New Orleans

4-star4 stars
739 Canal Street, New Orleans, LA, 70130, United States of America

4-star hotel with outdoor pool, near Canal Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,190 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Cleanliness
Quite clean
Service
Service is adequate

Astor Crowne Plaza New Orleans - New Orleans

More Info: 6823 2342

from S$125
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking (Alexa)
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, City View

What’s around Astor Crowne Plaza New Orleans - New Orleans

Landmarks

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Jackson Square - 11 min walk
  • Cafe Du Monde - 13 min walk
  • French Market - 16 min walk
  • National World War II Museum - 16 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Fitness facilities
  • Health club
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32001
  • Conference space size (meters) - 2973
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Astor Crowne Plaza New Orleans - New Orleans’s small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel New Orleans
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza New Orleans New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Valet parking costs USD 47.00 per day

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 15 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.0 From 2,992 reviews

Fair 4.0
Very disappointing!
The carpets were dirty. My bed sheets were left the same for my whole stay: Wed. through Sunday. There was a stain on them. That’s how I know they were never changed. The bathtub was leaking everyday. It took them three days to fix it. it. here should’ve at least a small microwave in the room. The info. indicates there is Pay Per View to rent movies. There wasn’t at all. Very disappointing!
us4 night family trip
Fair 4.0
Shooting outside the hotel
Rebecca, us2 night family trip
Fair 4.0
It could have and should have been better!
The check in process was disappointing. There was a requirement to post a 5 day damage deposit that we were not aware of prior to our stay. Since the reservation was prepaid, this policy should have been noted at the time of the reservation. The front desk attendants were both rude and short when the policy was questioned. The person simply pushed a framed letter to me to read; she failed to listen to my concerns. The handicapped room failed to accommodate my needs: the toilet was not an ADA toilet and the bathroom tub had only one rail. The shower gel was not filled and we had to use our own soap. Lighting in the bedroom was insufficient; one side of the room was not well-lit. The complimentary flavored water was not set up daily and was not replenished on days that it was set-up.
Diane, us5 night family trip
Very good 8.0
NOLA family fun
This is a great location if you want to be right near the action of the French Quarter. It is on the corner of Canal and Bourbon, and while we could hear some activity, it was relatively quiet for the area. Stayed on the 3rd floor for part of our stay and then 6th floor. Rooms were comfortable and spacious. Beautiful Christmas tree lighting ceremony with choir. Great kickoff to holidays!
Paula, us1 night family trip
Very good 8.0
Average
Our stay was enjoyable for the most part. There was a pill that was left on the floor of our room for the entire stay that was not ours, not sure if it was left by the previous guest or even before them. We also had to request more toilet tissue because it was not left when the room was cleaned. There were not enough towels for the amount of people in our group. Glad we left when we did as there was a shooting in front of the hotel 4 days after we left.
Melanie, us3 night family trip

Astor Crowne Plaza New Orleans - New Orleans

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