Guests
All properties in Charleston, West Virginia, United States of America

Quality Inn & Suites

Hotel with outdoor pool, near Charleston Town Center

  • Free Internet in lobby and free parking
From
S$91

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Standard Room, 2 Queen Beds, Non Smoking - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 42.
1 / 42Outdoor Pool
1010 Washington Street E, Charleston, 25301, WV, United States of America
6.4.Good.
  • Just OK

    Jan 19, 2022

  • Room did not have a good smell when you entered the tv did not work called the desk and…

    Dec 30, 2021

See all 456 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Easy parking
Convenient
Walkable
Quiet
Dining options
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Heart of Charleston
  • Charleston Town Center - 9 min walk
  • Charleston Civic Center - 16 min walk
  • Avampato Discovery Museum - 3 min walk
  • Clay Center for the Arts and Sciences - 3 min walk
  • Appalachian Power Park - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Charleston
  • Charleston Town Center - 9 min walk
  • Charleston Civic Center - 16 min walk
  • Avampato Discovery Museum - 3 min walk
  • Clay Center for the Arts and Sciences - 3 min walk
  • Appalachian Power Park - 8 min walk
  • CAMC General Hospital - 8 min walk
  • Haddad Riverfront Park - 10 min walk
  • West Virginia State Museum - 31 min walk
  • West Virginia State Capitol Building - 31 min walk
  • University of Charleston - 3.1 mi / 5 km

Getting around

  • Charleston, WV (CRW-Yeager) - 7 min drive
  • Charleston Station - 27 min walk
map
See on map
1010 Washington Street E, Charleston, 25301, WV, United States of America

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 0 (rates may vary)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Also known as

  • Best Western Charleston Plaza
  • Motel 6 Charleston WV Hotel
  • Best Western Charleston Plaza Hotel
  • 6 Charleston WV
  • Quality Inn Charleston
  • Quality Charleston
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Charleston
  • Quality Inn & Suites Hotel Charleston

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Graziano's Pizza (4-min walk), Soho's (5-min walk), and Taylor Books Cafe (5-min walk).
  • No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
  • Quality Inn & Suites has an outdoor pool and a fitness center.
6.4.Good.
  • 8.0.Very good

    Charleston wv quality inn and suites .

    The staff was amazing the breakfast was great. Bed was great . The front desk lady was a great help when I booked my room on line I forgot to change the date. I call the hotel and she fixed it for me can’t Remember her name but she was awesome. The only complaint I have is the rooms could have be cleaner. Needs A little updating but for the price I was pleased. I read some of the reviews and I do not agree with them I felt save .

    James, 1 night trip, Nov 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Online this place looked so nice. So I stayed on a Sunday night until a Monday morning. Someone on my floor was smoking in the hotel I could smell it in my room. It was dirty. Cobwebs and dead spiders all over my room. The sink was leaking whenever you turned it on. I felt very uncomfortable at this hotel.

    1 night business trip, Oct 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice Hotel

    Nice Hotel

    Samuel, 1 night family trip, Oct 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Stay was fine but looked like a bad neighborhood.

    Area was suspect but vehicle was fine the next morning. Person in the lobby was really friendly as well as the cleaning lady.

    Patrick, 1 night trip, Oct 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Very run down.

    The hotel is run down, wallpaper peeling off the walls, carpets permanently stained, plumbing obscenely loud. The ice machine on the second floor was out of order with a sign to go to the 7th floor. Staff were nice but very short handed. Ok hotel for a brief overnight stay if you're not too picky.

    Amy, 1 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Facilities in dire need of updating

    Jay, 1 night trip, Oct 7, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Service was disappointing, especially breakfast.

    Benjamin, 1 night business trip, Oct 4, 2021

    Verified Expedia guest review

  • 2.0.Poor

    very bad condition of hotel cleanliness was terrible and staffs were very ugly breakfast was very bad

    MOHAMMAD ZAMAN, 1 night family trip, Sep 30, 2021

    Verified Expedia guest review

  • 6.0.Good

    You get what you pay for

    Hotel is the cheapest deal in the area but the hotel is also worn, smells funny, damp. Others commented on the hotel entry door and the elevator and they are correct to be concerned. But our room was secure and I felt safe inside. The morning breakfast is more than muffins but not much more

    James, 1 night trip, Sep 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bad section of town did not stay there

    Robert, 2 night family trip, Sep 21, 2021

    Verified Orbitz guest review

See all 456 reviews