Guests
All properties in Neuss, North Rhine-Westphalia, Germany

Hotel Viktoria Neuss

City-center hotel in Innenstadt

  • Free WiFi

Image gallery

  • Hotel Front
  • Hotel Front
  • Basic Double Room - Bathroom
  • Single Room (Easy) - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 62.
1 / 62Hotel Front
Kaiser-Friedrich-Str. 2, Neuss, 41460, NW, Germany
6.8.Good.
  • the room I was put in was dirty with the traces of the previous guest everywhere.The…

    Oct 22, 2019

  • In need of improvements but well worth the stay beds extra comfortable breakfast lovely

    Jul 3, 2019

See all 122 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Elevator

What’s around

  • In Innenstadt
  • St. Quirinus Neuss - 14 min walk
  • Jever Fun Skihalle - 2.7 mi / 4.4 km
  • University Hospital - 5.5 mi / 8.8 km
  • Marktplatz - 5.7 mi / 9.2 km
  • Konigsallee - 6 mi / 9.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Basic Single Room
  • Basic Queen Single Room
  • Basic Double Room
  • Basic Queen Double Room
  • Basic Twin Single Room
  • Basic Twin Double Room

What’s around

Landmarks

  • In Innenstadt
  • St. Quirinus Neuss - 14 min walk
  • Jever Fun Skihalle - 2.7 mi / 4.4 km
  • University Hospital - 5.5 mi / 8.8 km
  • Marktplatz - 5.7 mi / 9.2 km
  • Konigsallee - 6 mi / 9.6 km
  • University of Duesseldorf - 6.4 mi / 10.2 km
  • Messe Duesseldorf - 8.4 mi / 13.6 km
  • Freizeitpark Heerdt - 3.3 mi / 5.3 km
  • Museum Insel Hombroich - 4.5 mi / 7.3 km
  • Seestern - 4.6 mi / 7.4 km

Getting around

  • Duesseldorf International Airport (DUS) - 17 min drive
  • Cologne - Bonn Airport (CGN) - 38 min drive
  • Neuss Central Station - 14 min walk
  • IKEA Kaarst Station - 6 min drive
  • Neuss Holzheim Station - 7 min drive
  • Neuss Süd S-Bahn - 18 min walk
  • Bluecherstrasse U-Bahn - 30 min walk
map
See on map
Kaiser-Friedrich-Str. 2, Neuss, 41460, NW, Germany

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Room service

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Languages Spoken

  • English
  • German
  • Italian
  • Russian
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 26-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of EUR 7.90 for adults and EUR 3.95 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15.00 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for an additional charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

This property accepts major credit cards and debit cards. Cash is not accepted.

Also known as

  • Novum Hotel Viktoria
  • Parkhotel Viktoria Hotel
  • Hotel Viktoria Neuss Hotel
  • Hotel Viktoria Neuss Neuss
  • Novum Hotel Viktoria Neuss
  • Hotel Viktoria Neuss Hotel Neuss
  • Parkhotel Viktoria Hotel Neuss
  • Parkhotel Viktoria Neuss
  • Viktoria Neuss
  • Novum Viktoria Neuss
  • Novum Viktoria
  • Hotel Viktoria Neuss

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Viktoria Neuss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Eda's Lavagrill & Imbiss (6-min walk), Hermkes Bur (7-min walk), and Taverna Saloniki (7-min walk).
6.8.Good.
  • 8.0.Very good

    Okay for a 1 night stay.

    The breakfast was not bad - costs are EUR 7.95 per person. Well worth it. Room was ok, parking was not available, we had to walk 7-10 minutes to get to our car. Room was not cleaned thoroughly. Some debris behind the lamp, hair on the sheets and on the headboard. Wifi worked fine. Okay for a 1 night stay,

    Jasmin, 1 night family trip, Apr 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy with my stay. Cheap, convenient, great staff

    M, 6 night trip, Dec 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice Hotel in a Quiet Place

    Everything was alright. Except the cleaners appear early in the morning, and the walls between rooms are rather thin.

    Dmitri, 7 night romance trip, Dec 13, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Nicht zu empfehlen

    Leider stande ich heute Abend nachdem ich 30 min einen Parkplatz gefunden habe vor verschlossener Tür. Telefonisch auch niemand zu erreichen. Das hotel ist geschlossen ! Nach weiteren 20 min hat mir dann ein Passant mitgeteilt das ich einfach im Hotel Mirage anrufen soll. Das würde dazu gehören. Erfolgreich ! Dort gebucht. Also wieder 10 min zum Auto 10 min fahren und Parkplatz suchen. Dann endlich um 20:30 uhr im Hotel. Die Dame sagt ich nix kann dafür. Dann 4.etage Aufzug defekt. Super ich bin bedient. Zimmer naja also wirklich keine 50 euro mehr wert. Gardine hängt runter Teppich dreckig und stinkt. Noch zum Essen gehen keine Lust. Nach einen langen Arbeitstag nochmal 4 etagen zu fuss nein danke. Wenn ich nicht zu müde wäre würde ich jetzt wieder gehen. Wlan funkioniert ebenfalls nicht. Dieses Hotel ist nicht zu empfehlen

    Claudia, 1 night business trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nettes Personal und Lage. Danke sehr und weiter so!!!

    Levkovski, 1 night trip, Mar 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    Frühstück war das beste am hotel. Das es keine Parkplätze gibt steht nirgends. Und das die Betten durchgelegen sind, und der Waschtisch im Bad defekt ist, ist nicht zu entschuldigen.

    jürgen, 2 night trip, Feb 26, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Freundliches Personal tagesüber, abends keine Parkmöglichkeiten, wurde auf Bewohnerparkplatz hingewiesen, was man nicht machen darf. Kaltes Wasser fürs Duschen ist nicht zumutbar, muss für deine Rechte immer kämpfen, das macht keine Freude, wenn man geschäftlich unterwegs ist, und dann sich damit beschäftigen, was selbstverständlich sein muss.

    Andreas, 3 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Ich konnte das Zimmer wechseln, weil das erste Zimmer keine Badewanne hatte. Hatte die ruhige Hofseite und ganz oben, toll.

    Ela, 1 night trip, Feb 7, 2020

    Verified Expedia guest review

  • 6.0.Good

    Diesmal hatte ich ein Zimmer zur Straße raus, was laut war und hatte kein heißes Wasser zum duschen.

    1 night trip, Jan 31, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Sehr altes Hotel, an der ein oder anderen Stelle sehr baufällig. Zimmer sehr hellhörig. Licht im Zimmer defekt auch nach 3 Tagen. Viel zu teuer für dieses Hotel!

    2 night trip with friends, Jan 23, 2020

    Verified Expedia guest review

See all 122 reviews