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Hilton Garden Inn Chattanooga Downtown

3-star hotel with indoor pool, near Tennessee Aquarium

  • Free WiFi
From
S$168

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 41.
1 / 41Terrace/Patio
8.2.Very good.
  • The room was very clean as always and guest services

    Apr 25, 2021

  • Hotel location is wonderful! The hotel itself is clean and has an amazing staff that bend…

    Apr 2, 2021

See all 285 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Downtown Chattanooga
  • Tennessee Aquarium - 4 min walk
  • Chattanooga Riverfront - 2 min walk
  • Tivoli Theatre - 8 min walk
  • Chattanooga Convention Center - 15 min walk
  • University of Tennessee at Chattanooga - 20 min walk
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Location

  • In Downtown Chattanooga
  • Tennessee Aquarium - 4 min walk
  • Chattanooga Riverfront - 2 min walk

What’s around

Landmarks

  • In Downtown Chattanooga
  • Tennessee Aquarium - 4 min walk
  • Chattanooga Riverfront - 2 min walk
  • Tivoli Theatre - 8 min walk
  • Chattanooga Convention Center - 15 min walk
  • University of Tennessee at Chattanooga - 20 min walk
  • Chattanooga Zoo - 44 min walk
  • Creative Discovery Museum - 1 min walk
  • Chattanooga Regional History Museum - 2 min walk
  • AT&T Field - 2 min walk
  • Chattanooga Visitors Center - 2 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 132 min drive
  • Chattanooga Metropolitan Airport (CHA) - 20 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 18.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2522
  • Conference space size (meters) - 227

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 36-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Local Fare - This restaurant specializes in southern cuisine and serves breakfast only.

Pavilion Lounge - Onsite lobby lounge.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Hilton Garden Inn Chattanooga Downtown
  • Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
  • Hilton Garden Inn Hotel Chattanooga Downtown
  • Chattanooga Hilton Garden Inn
  • Hilton Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel
  • Hilton Chattanooga Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel
  • Hilton Garden Inn Chattanooga Downtown Chattanooga

Optional extras

Valet parking costs USD 18.00 per night

Full breakfast is offered for an extra charge of USD 10.95 for adults and USD 6.95 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 11:00 AM to 8:00 PM.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Chattanooga Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 18.00 per night.
  • Yes, there's an indoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, Seasons Local Fare offers southern cuisine. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Lupi's Pizza Pies (3-min walk), Blue PLate (3-min walk), and Thai Smile 3 (3-min walk).
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
8.2.Very good.
  • 4.0.Fair

    Disappointed

    We have stayed at the Hilton Garden Inn several times over the years, pretty much every time I come down to Chattanooga, but we have not been back since the beginning of the pandemic. We took a chance bringing my son for his spring break that Rose would be in force with masking, unfortunately it absolutely was not. People we’re walking all over the hotel without masks on, probably literally 60% of the people, despite signs displayed to wear masks. The staff said nothing to anyone.

    2 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff was very friendly everytime we interacted. The location was right i. The middle of everything so we were able to walk to just about everything. Other than parking being $18 a night, i would stay there again.

    2 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Great location but the room was in bad shape. The paint in the shower was falling off the ceiling and the bedroom ceiling was in rough shape (large water buble over bed). The rain came in under the window and the carpet got soaked next to the bed. This was not a new issue due to the water stains. They sent someone up with a fan but it just made the room smell like mold. Was double charged the incident fee and they would not do anything about it (told me to call my bank). Not what I expected from a Hilton.🙁

    Matt, 2 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    We came for two days with our children and another family to enjoy a little bit of spring break time. We knew it was going to be rainy, so we were very excited to stay in this great location as well as have access to a swimming pool and hot tub. Unfortunately, we were very disappointed that the hot tub was never hot and they ended up having to drain both the hot tub in the pool while we were there to fix an issue so we never got to use them. The general manager and I spoke the morning that we checked out and she gave us a $100 credit for the inconvenience.

    Katherine, 2 night family trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel

    The hotel is beautiful and conveniently located; just a little spendy and lacking on views

    John, 1 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Room was mot up to standards bath was in poor condition and room was dated pics were broken on the walls the manager said that we would be refunded our money so that part was good now have to get through to hotels.com to get our money back

    Michael, 1 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Parking is $15.00 when you check in.

    When I pulled up, the valet asked me if I would be using valet or self park. The lot was right out back so I told him I would self park. He gave me a slip of paper to put in my windshield. When I went in to check in, the clerk advised me that there would be a $15.00 parking charge because they did not own the lot. The hotel was clean and comfortable but I didn't like that they charged me for parking when I was staying at THEIR facility.

    Brian, 1 night trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    will not stay here again

    Room was old out dated. The floor in the room was dirty. There were roles in the wall and stains on the ceiling. The $18 a night for parking was crazy for a parking lot rite behind the building. I stayed at three different Hilton on my trip and this one was the worst one and the most expensive one. Lady at the front desk didn’t know how to take my payment when we were checking in.

    James, 1 night family trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff and location were absolutely amazing! From the moment we checked in to the time we left the staff was friendly, helpful, efficient and just overall great. Location is fantastic! You are literally a seconds walk away from the hotel front doors, the aquarium was a block away and lots of restaurant options within a block or two away. The rooms are nice and spacious. They are cleaned and the staff follow protocol for making the rooms safe by CDC standards. There are little things that need replacing but I’m also realistic and during a pandemic I wouldn’t expect them to budget paint touch ups in non public spaces. Like I said early clean hotel, great location and friendly staff. Also eat the breakfast, the gentleman who runs the show is amazingly wonderful and makes you smile, he also goes out of his way for you.

    Michael, 2 night family trip, Feb 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    nothing special

    This is a very basic hotel. Good location. close to restaurants, aquarium and downtown. They do not have free WIFI or parking which I found annoying. The pool was very unappealing and I never saw anyone using it.

    Florence, 2 night trip, Jan 31, 2021

    Verified Hotels.com guest review

See all 285 reviews