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4-star hotel with bar/lounge, near Palacio Laredo
Only two comments, otherwise excellent. There seemed to be no way of changing the room…
Mar 24, 2021
Nice hotel with good service. A bit close to the highway so can take some noise. Has a…
Feb 10, 2020
This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Covered self parking costs EUR 11.00 per night
Rollaway beds are available for EUR 30.0 per night
Buffet breakfast is offered for an extra charge of EUR 12.10 per person (approximately)
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Parking height restrictions apply.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Good hotel. comfortable stay.
1 night business trip, Nov 19, 2019
Verified Hotels.com guest review
The hotel room was excellent and the parking was easily accessible. However, the hotel was further from the centre of Madrid than expected and there is not a lot in the immediate vicinity of the hotel. The bar in the hotel doesn’t open until 6 pm and the restaurant 8 pm. The evening meal in the restaurant was superb with a very helpful waiter. Breakfast also offered a wide choice of good quality food.
1 night trip, Oct 22, 2019
Verified Hotels.com guest review
The service is Great. The staff is very friend and helpful.
Benito, 1 night trip, Oct 13, 2019
Verified Expedia guest review
location was good, shame theres no coffee facilities in the room though
jasdeep, 2 night business trip, Sep 15, 2019
Verified Hotels.com guest review
All was adequate, not to central and certainly a long way from Madrid. Breakfast bacon needs to be cooked longer...
Brian, 8 night business trip, May 20, 2019
Verified Hotels.com guest review
Restaurant food and service throughout was excellent Air conditioning was not working well
1 night romance trip, Apr 29, 2019
Verified Expedia guest review
Very nice hotel that fitted well with my trip. Only issue I have with the AC is the location, it's well located if you're driving but not if you rely of taxis or have to walk to and from the centre where the restaurants are, it's a good 40 mins each way.
4 night trip with friends, Apr 6, 2019
Verified Expedia guest review
Good business hotel
1 night business trip, Jan 22, 2019
Verified Hotels.com guest review
This is a good, clean hotel near the charming town of Alcala de Henares. Front desk staff were friendly and helpful. Breakfast was really good, with Nespresso coffee makers. Room was spacious and clean. Bed was a wee bit past it’s prime but still more comfortable than many we have encountered in Spanish hotels. Only knock against it is that the lobby and elevators seem to be deliberately scented with a particularly virulent version of Axe body spray, but we overcame that by imagining it was evidence of the presence hormonal teens and then being glad they were gone. But you can find your own coping mechanism. Overall, a really good stay in a really nice place.
Jeremy, 3 night romance trip, Nov 4, 2018
Verified Hotels.com guest review
We stayed only one night, hotel reception spoke English & were extremely helpful, room was bright, clean & comfortable. Not sure why I booked this hotel for Alcala as it's in a residential area & 2.5km from the centre. Probably because it had parking available. However, there is an excellent & inexpensive bus service with the stop right outside the hotel & journey time is 20 to 30 minutes. WIFI was free but breakfast was extra. W'd certainly use AC Hotels again.
PHILIP, 1 night romance trip, Oct 4, 2018
Verified Hotels.com guest review