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All properties in Independence, Missouri, United States of America

Hilton Garden Inn Independence

3-star hotel in Independence with indoor pool and restaurant

  • Free on-the-go breakfast, free WiFi, and free parking
From
S$153

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Pool
  • Lobby
Lobby. Image 1 of 52.
1 / 52Lobby
7.0.Good.
  • Good nights sleep.

    Sep 19, 2020

  • The staff was great! The room was lacking an alarm clock which is nice to have. But…

    Apr 11, 2021

See all 337 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Convenient
Easy parking
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 200 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Centerpoint Medical Center - 15 min walk
  • Silverstein Eye Centers Arena - 18 min walk
  • Centerpoint Community Ice - 18 min walk
  • Midwest Genealogy Center - 3.1 mi / 5 km
  • Kauffman Stadium - 8.5 mi / 13.7 km
  • Arrowhead Stadium - 8.6 mi / 13.8 km
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Junior Suite, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Junior Suite, 1 King Bed with Sofa bed
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed
  • Room, 1 King Bed (With Drinks-Snacks)
  • Room, 2 Double Beds (With Drinks-Snacks)

Location

  • Centerpoint Medical Center - 15 min walk
  • Silverstein Eye Centers Arena - 18 min walk
  • Centerpoint Community Ice - 18 min walk

What’s around

Landmarks

  • Centerpoint Medical Center - 15 min walk
  • Silverstein Eye Centers Arena - 18 min walk
  • Centerpoint Community Ice - 18 min walk
  • Midwest Genealogy Center - 3.1 mi / 5 km
  • Kauffman Stadium - 8.5 mi / 13.7 km
  • Arrowhead Stadium - 8.6 mi / 13.8 km
  • Adventure Oasis Water Park - 3.7 mi / 5.9 km
  • St. Mary's Medical Center - 5.2 mi / 8.4 km
  • Fleming Park - 5.6 mi / 9 km
  • Emily Fisher Gravesite - 5.8 mi / 9.4 km
  • Bingham Waggoner Estate - 6.2 mi / 10 km

Getting around

  • Kansas City International Airport (MCI) - 40 min drive
  • Lee's Summit Station - 15 min drive
  • Independence Station - 15 min drive
  • Kansas City Union Station - 19 min drive

At a glance

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 50 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Small print

Also known as

  • Hilton Garden Inn Hotel Independence
  • Hilton Garden Inn Independence
  • Hilton Garden Inn Independence Hotel Independence
  • Hilton Independence
  • Hilton Garden Inn Independence Hotel
  • Independence Hilton Garden Inn
  • Hilton Garden Inn Independence Hotel
  • Hilton Garden Inn Independence Independence
  • Hilton Garden Inn Independence Hotel Independence

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Independence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, Hereford House Steakhouse offers American cuisine. The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include On The Border Mexican Grill & Cantina (4-min walk), Kobe Japanese Steak House (9-min walk), and Carrabba's Italian Grill (10-min walk).
  • No, this hotel doesn't have a casino, but Ameristar Casino Kansas City (21-min drive) is nearby.
  • Hilton Garden Inn Independence has an indoor pool and a 24-hour fitness center, as well as a spa tub and a garden.
7.0.Good.
  • 8.0.Very good

    Great space, poor service

    After driving for hours, my kids and I arrived at the hotel. I was greeted by a very grumpy clerk who complained about how busy the hotel was. I had requested adjoining rooms since I am alone traveling with my 5 kids. I was given rooms on separate floors. So my teens stayed on a different floor than me and my younger kids. The hotel was clean and the rooms were very comfortable. The water pressure was not the greatest, but I also am used to the power washer shower head at home. Overall a nice hotel, but if you are traveling in a group beware. Or if you want personable interactions with happy staff, stay somewhere else.

    Jessica, 1 night family trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable

    Nice bed and clean. Shower condition needs hrlp but worked.

    Alberta, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    So-So stay with No Cell Service

    Our stay was so-so. The location outside of Kansas City was nice, not nearly as busy as downtown, free parking, you get what you pay for and our 4 night stay was only $260 because of discounts. The Hereford House is connected to the hotel, 10% discount when you mention your staying there, plus there were plenty of other restaurants and shopping close in the area. We have Verizon cell service but for some reason had VERY limited service. It was almost as though the Hotel and some of the surrounding area, is in some sort of service “hole”, so we we relied on the free wireless while we were in the room. The pool and hot tub were closed because of Covid, also the hot breakfast wasn’t available. Which was a shame because they have a nice Lobby with plenty of seating for dining. They did provide a smaller grab-n-go complementary breakfast with fruit, cereal and drinks, nothing special. Our room was outdated, carpet was torn, dust on the coffee pot and they didn’t vacuum our room very well, we found crushed crackers and dirt everywhere even though they put “Lysol” stickers everywhere telling us they disinfected the room. Our bed was stiff and the bathtub felt as though we were standing on grit. The staff was friendly, was quick to action when we needed towels or extra pillows. Don’t know if we will stay in this hotel again, or even in the vicinity, #1 reason being the whole family didn’t have cell service, which was really weird and annoying.

    Amanda, 3 night trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Nothing but a fancy Motel

    The room was horribly kept, chipped paint, dead bugs, and the carpet smelled molded. Not quite the scenery I expected for paying over $100 a night. Couldn’t get extra towels or trash taken out from the room or outside the room. It was not a good experience and would not recommend to anyone.

    Sean, 3 night trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice place and great service

    GREGORY A, 1 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I had high hopes...

    This hotel has so much potential but just needs a good overhaul, from a good deep cleaning to many repairs....wallpaper is peeling off room walls and many noticeable stains on cushions in lobby. The beds were clean and comfy but you have to look past many other unsavory things...

    1 night family trip, Mar 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    This place was dirty

    Mitchell, 1 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Quite disappointing

    Desperately in need of complete overhaul. Bathroom was not clean, NO USB ports anywhere. Poor Wi-Fi, in fact streeming on my phone was enormously faster using cell service rather than the hotel's internet service. Overall disappointing at best, little value for the room price.

    David, 1 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was very clean. Easy access off highway. The bed and pillows were cery comfortable.

    Alberta, 2 night family trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No breakfast.

    Service was not usual for a Hilton Garden Inn to stay. Breakfast was not ready in the morning. Coffee is pretty important early first thing. No one was at the desk to ask questions. Or get help with making coffee and something to eat in the morning.

    Chris, 1 night business trip, Jan 29, 2021

    Verified Hotels.com guest review

See all 337 reviews