Best Western Plus Apollo International Hotel

Photo gallery for Best Western Plus Apollo International Hotel

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Best Western Plus Apollo International Hotel

Best Western Plus Apollo International Hotel

4.5 star property
Luxury hotel with outdoor pool, near Westfield Kotara

8.8/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
290 Pacific Hwy, Charlestown, NSW, 2290
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Charlestown
  • Lake Macquarie - 11 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 35 min drive
  • Kotara Station - 4 min drive
  • Broadmeadow Station - 8 min drive
  • Civic Station - 9 min drive

About this property

Best Western Plus Apollo International Hotel

4.5-star luxury hotel in the heart of Charlestown
Consider a stay at Best Western Plus Apollo International Hotel and take advantage of a terrace, a coffee shop/cafe, and a garden. The onsite international cuisine restaurant, Babbingtons Bar and Grill, features garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), free newspapers, and a front desk safe
  • 4 meeting rooms, an elevator, and concierge services
  • Guest reviews say great things about the overall value
Room features
All guestrooms at Best Western Plus Apollo International Hotel include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews speak positively of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, microwaves, and free infant beds

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu
  • Pool gate

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • Chinese (Cantonese)
  • English
  • Japanese
  • Korean
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 300.00 per accommodation, per stay

Optional extras

  • Breakfast costs between AUD 8 and AUD 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1 percent

Children & extra beds

  • Rollaway beds are available for AUD 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

Also known as

Apollo International Hotel
Plus Apollo Hotel Charlestown
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Western Plus Apollo International Hotel Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Western Plus Apollo International Hotel Hotel Charlestown

Frequently asked questions

Does Best Western Plus Apollo International Hotel offer free cancellation for a full refund?
Yes, Best Western Plus Apollo International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Apollo International Hotel?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Apollo International Hotel on 16 October 2022 start from S$127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Apollo International Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Apollo International Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Apollo International Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Apollo International Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Apollo International Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Best Western Plus Apollo International Hotel and nearby?
Best Western Plus Apollo International Hotel has an outdoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Best Western Plus Apollo International Hotel?
Yes, Babbingtons Bar and Grill offers international cuisine and garden views. Nearby restaurants include Mattara Hotel (8-min walk), Dragon Pearl Chinese Restaurant (9-min walk), and House of Korea (12-min walk).
What's the area around Best Western Plus Apollo International Hotel like?
Best Western Plus Apollo International Hotel is in Charlestown, a short 11-minute walk from Charlestown Square. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Kristy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Absolutely love the Best Western Apollo. Clean Friendly Staff Only down side been the beds are way to soft. A beautiful place to stay
Racheal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 1-night trip
Verified Hotels.com guest review

6/10 Good

Weekend Away
We have stayed at this accommodation multiple times and always happily. This trip we were accommodated in the older section of the building and it was definitely less comfortable. There was a damp smell in the room and from the drains in the bathroom. The hot water took ages to warm up to the point we thought we would have to call the front desk. This wasted so much water and it was distressing. Breakfast service was great as always and the staff were friendly and accommodating too.
Sonia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luke, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good
very good pleasant
BART, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bush aspect
Nice big rooms. Lovely bush aspect with balcony. Excellent room service.
Susan, 1-night trip
Verified Hotels.com guest review