The Ballantyne, A Luxury Collection Hotel, Charlotte

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Primary image
Indoor spa tub
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Junior Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Overview of The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Luxury hotel in Ballantyne with 2 indoor pools and 3 bars/lounges

9.2/10 Superb

590 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free area shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Ballantyne
  • SouthPark Mall - 15 min drive
  • Carowinds Theme Park - 17 min drive
  • Billy Graham Library - 16 min drive
  • Bojangles' Coliseum - 21 min drive
  • NASCAR Hall of Fame - 19 min drive
  • Charlotte Convention Center - 19 min drive
  • Bank of America Stadium - 18 min drive
  • EpiCentre - 23 min drive
  • Spectrum Center - 24 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive
  • Concord, NC (USA-Concord Regional) - 37 min drive
  • Charlotte Station - 22 min drive
  • Free area shuttle

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

5-star luxury hotel revitalized in 2018 and located in the heart of Ballantyne
Consider a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte and take advantage of a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to a body scrub, a deep-tissue massage, or a body wrap at the onsite spa. The onsite American cuisine restaurant, Gallery Restaurant, features golf course views and al fresco dining. Free in-room WiFi is available to all guests, along with an art gallery on site and shopping on site.
Other perks at this hotel include:
  • 2 indoor pools and a seasonal outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a free area shuttle, and an area shuttle
  • A reception hall, 29 meeting rooms, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 244 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 244 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 1 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free local shuttle
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ziplining nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6230 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour health club
  • 2 indoor pools
  • Seasonal outdoor pool
  • Art gallery on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Mobile key entry

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Outdoor Pool Bar - Onsite bar. Open select days.

Fees & policies

Optional extras

  • Breakfast costs between USD 14 and USD 40 for adults, and USD 6 and USD 15 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer free cancellation for a full refund?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on 9 October 2022 start from S$386, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ballantyne, A Luxury Collection Hotel, Charlotte?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Yes, there are 2 indoor pools and a seasonal outdoor pool.
Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Ballantyne, A Luxury Collection Hotel, Charlotte?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Ballantyne, A Luxury Collection Hotel, Charlotte and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 indoor swimming pools. The Ballantyne, A Luxury Collection Hotel, Charlotte also has 3 bars, a seasonal outdoor pool, and a 24-hour health club, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near The Ballantyne, A Luxury Collection Hotel, Charlotte?
Yes, Gallery Restaurant offers alfresco dining, American cuisine, and garden views. Nearby restaurants include Jade Sushi Bar (6-min walk), Rush Espresso (7-min walk), and Duckworth's Grill & Taphouse (8-min walk).
Does The Ballantyne, A Luxury Collection Hotel, Charlotte have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!!! Beautiful hotel with top notch service and amenities. Excellent food and service at The Gallery restaurant.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will be back to try out the spa
Parking lot view but partially hidden by the shrubbery. Still pretty private. Bring your mosquito spray. A great place to recharge after a long work week. Sadly spa totally booked during my stay
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dawn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Why would you want to stay anywhere else?
Exceptional in every aspect!
Kathy, 3-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lovely hotel
The hotel was lovely, staff great.
Nathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Genera, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bruce, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review