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All properties in George Town, Penang, Malaysia

Eastern And Oriental Hotel

Waterfront hotel with 2 outdoor pools, near Penang City Hall

  • Free WiFi and free parking
From
S$242

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Eastern And Oriental Hotel. Image 1 of 87.
1 / 87Eastern And Oriental Hotel
10 Lebuh Farquhar, George Town, 10200, Penang, Malaysia
9.2.Superb.
  • Well maintained hotel. Strategic location and view. Peaceful surrounding. Excellent…

    Sep 12, 2020

  • I love the colonial architecture and the room is fairly big for 2. Best of all it…

    Mar 13, 2020

See all 849 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 232 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

What’s around

  • In Downtown George Town
  • KOMTAR - 18 min walk
  • Penang City Hall - 11 min walk
  • Penang Times Square - 23 min walk
  • Gleneagles Penang Medical Centre - 25 min walk
  • Loh guan Lye Specialist Centre - 33 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Deluxe Suite
  • Premier Suite
  • Writers Suite
  • Straits Suite King
  • Georgetown Suite King
  • Studio Suite
  • Corner Suite
  • Studio Suite Twin
  • Superior Suite King
  • Superior Suite Twin
  • Deluxe Suite Two Queen Beds
  • Deluxe Suite Twin
  • Premier Suite Twin
  • Premier Suite King GF
  • Premier Suite Twin GT
  • Writers Suite Two Queen Beds
  • Pinang Suite
  • Georgetown Suite King Basic Amenities
  • Deluxe Suite King Basic Amenities

What’s around

Landmarks

  • In Downtown George Town
  • KOMTAR - 18 min walk
  • Penang City Hall - 11 min walk
  • Penang Times Square - 23 min walk
  • Gleneagles Penang Medical Centre - 25 min walk
  • Loh guan Lye Specialist Centre - 33 min walk
  • Gurney Plaza - 44 min walk
  • Cheong Fatt Tze Mansion - 5 min walk
  • Penang State Museum - 6 min walk
  • St. George's Church - 7 min walk
  • Camera Museum - 9 min walk

Getting around

  • Penang Intl. Airport (PEN) - 32 min drive
  • Penang Sentral - 29 min drive
  • Sungai Petani Station - 44 min drive
  • Airport shuttle (surcharge)
map
See on map
10 Lebuh Farquhar, George Town, 10200, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 7:00 AM to 10:30 PM*

Parking

  • Onsite parking available only on request
  • Free covered onsite self parking
  • Free covered onsite valet parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1885
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Bidet

Be entertained

  • TV

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages.

The spa is open daily.

Small print

Also known as

  • Eastern & Oriental Hotel
  • Eastern And Oriental
  • Eastern Oriental Hotel
  • Eastern And Oriental Hotel Hotel
  • Eastern And Oriental Hotel George Town
  • Eastern And Oriental Hotel Hotel George Town
  • Eastern & Oriental Hotel Penang
  • Eastern Oriental Hotel Penang
  • Eastern Oriental George Town
  • Eastern Oriental Penang
  • Oriental Eastern
  • Eastern & Oriental Hotel Penang/George Town
  • Eastern And Oriental Hotel
  • Eastern Oriental Georgetown

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Facilities, including fitness facilities, a sauna, a spa and a swimming pool, are accessible for an extra charge.

Rollaway beds are available for MYR 350 per night

Buffet breakfast is offered for an extra charge of MYR 67.60 for adults and MYR 33.80 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 302.10 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 7:00 PM.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Eastern And Oriental Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Soho Freehouse (4-min walk), Thirty Two At The Mansion (4-min walk), and Indigo Restaurant at The Blue Mansion (5-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 10:30 PM on request. The charge is MYR 302.10 per vehicle one-way.
  • Eastern And Oriental Hotel has 2 outdoor pools and a spa, as well as a fitness center and a garden.
9.2.Superb.
  • 8.0.Very good

    Please provide a clear map of E&O Hotel property (Confusing two entrances) with walking route guide to nearby attractions. There should be a shelving space bath tub users. Also should provide a handrail for safety when using bath tub. TV set is too archaic. Icons for hotel services in the room phoneset is to small. Cannot see which is number for room service. Staff very friendly and courteous.

    2 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 6.0.Good

    SERVICE NOT BEFITTING OF A LEGENDARY HOTEL!

    We stayed in the corner suite which has excellent view, layout and deco but it’s not well cleaned. Dust is visible with naked eyes. Service at Sarkies sucks...waited half an hour for my latte to be served despite repeated reminders.

    Chay Hoon, 2 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Worth paying nevertheless

    It was my returned trip Great 👍 hotel But a little expensive

    Kim Thong Ivan, 3 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful View! The wraparound deck was the highlight of the suite. Walking up the view of that ocean. Simply amazing! Staff were very helpful and the breakfast buffet was the highlight of our stay.

    Jas, 3 night family trip, Dec 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was classy and posh looking. Staff were generally professional and treated guests with courtesy.

    CK, 2 night family trip, Dec 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay and will definitely booked again; breakfast was delicious and only the tea servings was quite little unlike my stay in 2017.

    Eleanor, 3 night trip with friends, Nov 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful view from poolside at 6th Floor

    We stayed at Annex due to renovation Heritage building. However it was amazing stay since we ever had. Room is so specious and can see seaside and sunrise from small balcony. We had lunch at 6th floor poolside lounge after check-out. The view is so magnificent! Thank you all staff are very friendly and professional. Already missing E&O!

    1 night trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Pretty disappointing and completely underwhelming. Service is poor and the staff are unhelpful - customer service is low here. Not a 5 star experience at all and not the weekend we had anticipated.

    2 night trip with friends, Nov 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service, fast check in and out. Breakfast is wonderful and room is comfortable. Good selection for room service

    2 night romance trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Splendid service, amenities and vibe. We love Penang and there is something special about the E&O. Renovations in the heritage wing did not detract from the experience

    4 night romance trip, Oct 24, 2019

    Verified Expedia guest review

See all 849 reviews