Sure Hotel by Best Western Center

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Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Family Room, Multiple Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Overview of Sure Hotel by Best Western Center

Sure Hotel by Best Western Center

3.0 star property
City-center hotel within easy reach of Nya Ullevi Stadium

7.4/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
Map
Stora Badhusgatan 28, Gothenburg, 411 21
Main amenities
  • Daily housekeeping
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Gothenburg City Center
  • Nya Ullevi Stadium - 25 min walk
  • Liseberg Amusement Park - 30 min walk

Getting around

  • Landvetter Airport (GOT) - 26 min drive
  • Chapmans Torg Tram Stop - 4 min drive
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg Central Station - 16 min walk
  • Stenpiren Tram Stop - 4 min walk
  • Järntorget Tram Stop - 7 min walk
  • Domkyrkan Tram Stop - 8 min walk

About this property

Sure Hotel by Best Western Center

3-star hotel in the heart of Gothenburg City Center
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Sure Hotel by Best Western Center. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • Self parking (surcharge), free newspapers, and a 24-hour front desk
  • An elevator, tour/ticket assistance, and coffee/tea in the lobby
  • Smoke-free premises, a TV in the lobby, and luggage storage
  • Guest reviews speak highly of the proximity to public transit
Room features
All guestrooms at Sure Hotel by Best Western Center include amenities such as free WiFi. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (SEK 200 per day)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Languages

  • English
  • Spanish
  • Swedish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for SEK 150 per night
  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 250 per pet, per stay

Parking

  • Self parking costs SEK 200 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Does Sure Hotel by Best Western Center offer free cancellation for a full refund?
Yes, Sure Hotel by Best Western Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sure Hotel by Best Western Center?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 9 October 2022 start from S$97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sure Hotel by Best Western Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sure Hotel by Best Western Center?
Yes, pets are welcome. There's a charge of SEK 250 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sure Hotel by Best Western Center?
Yes. Self parking costs SEK 200 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Sure Hotel by Best Western Center?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Sure Hotel by Best Western Center?
No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (7-min walk) is nearby.
Are there restaurants at or near Sure Hotel by Best Western Center?
Yes. Nearby restaurants include BrewDog (4-min walk), Nonna (4-min walk), and Ai Sushi (4-min walk).
What's the area around Sure Hotel by Best Western Center like?
Sure Hotel by Best Western Center is located on the waterfront in Gothenburg City Center, a short 4-minute walk from Stenpiren Tram Stop and 13 minutes' walk from Nordstan Shopping Center. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

7.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really great stay. The staff were so nice and helpful! The room was small and clean. It worked well for us
Laura, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

Good location with misleading parking situation
Good and central stay. A bit noisy both from passing trams as well as the room above as we could hear them walking upstairs. The parking however, there is no parking with the hotel, but rather a public paid parking across the street. Even the person in the reception wondered why it keeps saying the hotel has parking when it does not. As for the suggestion that it would be 100-200 SEK/day, that's just not true. We ended up paying 600 SEK for 1½ day.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, nice hotel (rooms are a bit older, but nice), excellent breakfast. Coffe and cookies during the day are great idea.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mir Abdullah, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Probably the worst room possible
We booked a room with two extra beds for our two kids. The room had a street view. First of all, there is no ventilation what so ever in the room, so the room was really hot. To reduce the temperature, the window needs to be opened against the very heavily trafficked street ( including the tram) The street was also heavily trafficked by drunk people at the night who shouted right in to the room. We didn’t manage to close the windows until in the morning when we realized it was not mounted correctly - and you had to push it to the side before closing it. The bed was lumpy and the pillows felt like they had a few years of use behind them. Overall I didn’t get more than maybe four hours of really bad sleep before driving to the ferry. There are no affordable parking spots in the vicinity. The upside was the staff who was very helpful at breakfast (breakfast was more than ok) and checkin - although you can’t get more than one key for your room (it’s the old type with the holes in it). Although being very close to the port - I will not choose this hotel again ever, and the hotel is probably the worst three star hotel I have visited.
Lasse, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YUK LING, 1-night trip
Verified Hotels.com guest review

4/10 Fair

So wierd place
First of all the hotel does not even have the name on the wall. I was confused and walked around the whole building 2 times before i finally enter and asked for directions. The answer i got was "We belong to a larger corporate, thats why we don´t have the right name on the wall.." Okay? I don´t see that logic in that at all.. Room was clean but you hear people from both your own floor and above you. Breakfast was okay, but in total silence and so cold i considered get my jacket. But here is the wierdest part. They have opposite keys. So i opened my door and went in. But the door does not lock after you enter. I found out in the morning that i had been sleeping with an unlocked door all night... So yes, i was in a hurry and took something cheap. But this was a little bit to much for me. Not staying here anymore and i recommend you to not do it aswell.
Roberto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

À nice stay in every way.
Tomas, 9-night trip
Verified Hotels.com guest review