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Photo gallery for The Whitehall Houston

City view from property
Interior
Terrace/patio
Interior
Outdoor pool, pool umbrellas, pool loungers
VIP Access

The Whitehall Houston

4.0 star property

Reviews

8.4 out of 10
Very good

About this property

Hotel with outdoor pool, near Toyota Center
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Laundry facilities

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (JDX-Central Business District Heliport)
    ‪5 min drive‬

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, up to 23 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 40 per night; includes in/out privileges)
DONE

Off-site

    • Free area shuttle within 1.0 mi
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Assistive listening devices
  • Braille/raised signage
  • Lift

Rooms

  • Grab bar near toilet
  • Wheelchair accessibility

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 per person

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 16 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?

Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Whitehall Houston?

Yes, there's an outdoor pool. The swimming pool will be unavailable from March 4 2025 to March 16 2025 (dates subject to change).

Are pets allowed at The Whitehall Houston?

Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Whitehall Houston?

Yes. Valet parking costs USD 40 per night.

What are the check-in and check-out times at The Whitehall Houston?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at The Whitehall Houston and nearby?

The Whitehall Houston has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near The Whitehall Houston?

Yes, there's an on-site restaurant.

What's the area around The Whitehall Houston like?

The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travellers give top marks for the hotel's prime location.

Reviews

8.4 out of 10
Very good

Reviews

10 out of 10 Exceptional

great place to day stay, very clean and hotel staff were very kind.