The Whitehall Houston

4.0 star property
4-star hotel with outdoor pool, near Toyota Center

Choose dates to view prices

The Whitehall Houston

Photo gallery for The Whitehall Houston

City view from property
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Banquet hall

Overview of The Whitehall Houston


Very good

Property highlights

  • Pet-friendly
  • Pool
  • Bar
  • Parking available
  • Free WiFi
1700 Smith St, Houston, TX, 77002
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Downtown Houston
  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Westheimer Rd - 20 min walk
  • George R. Brown Convention Center - 26 min walk
  • Minute Maid Park - 26 min walk
  • Discovery Green - 2 min drive
  • University of Houston - 6 min drive
  • Houston Zoo - 6 min drive
  • MD Anderson Cancer Center - 7 min drive
  • Rice University - 7 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 19 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston Station - 25 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free local area shuttle


  • The Warehouse At The House Of Blues - 15 min walk
  • Your Pie - 6 min walk
  • Izakaya - 7 min walk
  • District 7 Grill - 4 min walk
  • Oporto Fooding House & Wine - 11 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, you'll be a short five-minute drive from Toyota Center and Minute Maid Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a 24-hour fitness centre, a fitness centre and a terrace. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 259 rooms
  • Arranged over 12 floors


  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (dogs only, up to 50 lb per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site valet parking (USD 40 per night; includes in/out privileges)


  • Free area shuttle within 1.0 mi

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay


  • Valet parking costs USD 40 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Whitehall Houston?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lb per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an on-site restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center.



Very good




Staff & service




Property conditions & facilities




4/10 Fair

Birthday Disaster
The shower flooded the bathroom floor and wet all our clothing. Maintenance, not the front desk, changed the room. Mold was in the shower of the new room. No help or assistance from the front desk. No offer to dry clean clothes. Front desk did not check on us to make sure we were moved into the new room successfully. However, the night Auditor gae a discount the next day.
dwayne, 1-night trip
Verified guest review

10/10 Exceptional

Fun in Houston
My cousins and I came down for the Beyoncé concert and had a blast. Whitehall made sure we were comfortable and got everything we needed from directions to water in our room.
Christie, 2-night family trip
Verified guest review

10/10 Exceptional

Clean and nice
Very clean and everyone was very friendly and helpful
Kristen, 4-night trip
Verified guest review

10/10 Exceptional

We were pleasantly surprised that our stay would be so nice! We got back late from an Astros game and went to the bar. The bartender was kind and easy to talk to. He even got our order in for food when the kitchen was literally about to close for the night! The lobby smelled fresh and clean, the elevator also smelled so nice! I usually NEVER walk barefoot in hotel rooms but did this time and was so incredibly impressed with the clean hardwood floors!!!
Dee Dee, 1-night family trip
Verified guest review

10/10 Exceptional

Timothy, 1-night family trip
Verified guest review

8/10 Very good

Great stay..very convenient spot. loved my stay
Nicole, 3-night trip with friends
Verified guest review

4/10 Fair

Tracy, 1-night trip
Verified guest review

4/10 Fair

They didn’t tell us about the $40 for parking until we got there. The restroom was too small. We were never offered help to the room. The food was overrated. No honesty in your add.
Daniel D, 1-night family trip
Verified guest review

8/10 Very good

Ifeoma, 2-night trip
Verified guest review

8/10 Very good

James, 2-night trip
Verified guest review