Hotel ILUNION Suites Madrid, Madrid - Updated Price, Reviews & HD Photos

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Down duvets, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near Santiago Bernabéu Stadium

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

Pet-friendly

Parking available

Free WiFi

Restaurant

Air conditioning

Bar

Lopez de Hoyos, 143, Madrid, Madrid, 28002

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
24-hour business centre
Conference centre
Business centre
10 meeting rooms
24-hour front desk
Car hire on-site

For families

Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout curtains
Lift

Room options

About this area

What's nearby

In Chamartín
Santiago Bernabéu Stadium - 25 min walk
WiZink Center - 37 min walk
Las Ventas - 3 min drive
Plaza de Castilla - 5 min drive
Puerta de Alcalá - 5 min drive
Paseo del Prado - 6 min drive
Gran Via Street - 6 min drive
Thyssen-Bornemisza National Museum - 6 min drive
Plaza de Santa Ana - 7 min drive
Prado Museum - 7 min drive

Getting around

Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
Madrid Recoletos Station - 5 min drive
Madrid (XTI-Chamartin Train Station) - 6 min drive
Nuevos Ministerios Station - 28 min walk
Alfonso XIII Station - 1 min walk
Prosperidad Station - 8 min walk
Avenida de la Paz Station - 12 min walk

Restaurants

Occhiali - 1 min walk
Los Torreznos - 1 min walk
Uemura - 2 min walk
Abuelita Ana - 3 min walk
La Nata - 2 min walk

About this property

Hotel ILUNION Suites Madrid

Hotel ILUNION Suites Madrid puts you a short five-minute drive from Santiago Bernabéu Stadium and WiZink Center. For a bite to eat, guests can visit El Fogon, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers like that it's only a short walk to public transportation: Alfonso XIII Station is steps away and Prosperidad Station is 8 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

152 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

Pets allowed*
Service animals welcome
Specific rooms only*
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (EUR 23 per day)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site garage

Other information

Smoke-free property
No stag or hen parties

Property amenities

Food and drink

Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser

Travelling with children

Children's menu

Working away

24-hour business centre
10 meeting rooms
Conference centre (6997 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff

Facilities

3 buildings/towers
Built in 1999
Safe-deposit box at front desk
Television in common areas
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance

Room amenities

Be entertained

42-inch flat-screen TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)

Sleep well

Down duvet
Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only

Special features

Dining

El Fogon – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 12.00 for adults and EUR 6.00 for children
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

Self-parking costs EUR 23 per day
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Confortel Suites

Confortel Suites Hotel

Confortel Suites Hotel Madrid

Confortel Suites Madrid

Hotel ILUNION Suites Madrid

Hotel ILUNION Suites

ILUNION Suites Madrid

ILUNION Suites

Confortel Suites Madrid Hotel Madrid

Confortel Hotel Madrid

Madrid Confortel Hotel

Confortel Suites Madrid Hotel

Ilunion Suites Madrid Madrid

Hotel ILUNION Suites Madrid Hotel

Hotel ILUNION Suites Madrid Madrid

Hotel ILUNION Suites Madrid Hotel Madrid

Frequently asked questions

Does Hotel ILUNION Suites Madrid offer free cancellation for a full refund?

Yes, Hotel ILUNION Suites Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel ILUNION Suites Madrid?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel ILUNION Suites Madrid?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel ILUNION Suites Madrid?

Yes. Self-parking costs EUR 23 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel ILUNION Suites Madrid?

You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hotel ILUNION Suites Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (6-min drive) and Casino Gran Via (7-min drive) are both nearby.

Are there restaurants at or near Hotel ILUNION Suites Madrid?

Yes, there's an on-site restaurant, El Fogon.

What's the area around Hotel ILUNION Suites Madrid like?

Hotel ILUNION Suites Madrid is a short 1-minute walk from Alfonso XIII Station and 12 minutes' walk from National Auditorium of Music.

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

30 May 2023

10/10 Exceptional

25 May 2023

Very good location, clean, confortable