8/10 Very good
1 September 2023
Resort review
Stayed for 4 nights here all inclusive, I booked ocean view but got a view of the parking lot they claimed it was the “best room” NOT. Our first room somethings didn’t work & soap dispensers broke while taking a shower. Also got woken up to LOUD drilling/ working next door first morning at about 7am. My boyfriend upgraded us to royal members & got us a different/ better room 2nd day after $400 later with a great full ocean view SAME floor. We tried to upgrade first day at main concierge desk but receptionist lied/ acted like she didn’t want to so we went to the 9th floor ourself. All in all food was amazing at every restaurant but we didn’t try to the Mexican one. The entertainment was pretty nice as well! Resort was a nice size, beautiful iguanas walking around! It was a nice resort, would come back.
Verified traveller
4-night trip
Verified Hotels.com guest review