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1 room, 2 adults

NH Berlin Kreuzberg - Berlin

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Heinrich-Heine-Platz 11, Berlin, BE, 10179, Germany

Adventure hotel connected to the convention center, within easy reach of Nikolaikirche
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very good8.4
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Cleanliness
Could use a good cleaning
138See all 138 Hotels.com reviews
From 420 reviews

TripAdvisor Traveller Rating

NH Berlin Kreuzberg - Berlin

More Info: 6823 2342

from S$108
  • Standard Room
  • Apartment
  • Apartment (Extra Bed 2 adults + 1 child)
  • Apartment (Extra Bed 3 adults)
  • Family Room

What’s around NH Berlin Kreuzberg - Berlin

Landmarks

  • In Mitte
  • Nikolaikirche - 20 min walk
  • Friedrichstrasse - 22 min walk
  • DDR Museum - 24 min walk
  • Alexanderplatz - 25 min walk
  • Berlin TV Tower - 25 min walk
  • Gendarmenmarkt - 26 min walk
  • Berlin Cathedral - 26 min walk

Getting around

  • Berlin (TXL-Tegel) - 27 min drive
  • Berlin (SXF-Schoenefeld) - 30 min drive
  • Berlin Ost Station - 19 min walk
  • Berlin East S-Bahn - 19 min walk
  • Alexanderplatz Station - 28 min walk
  • Heinrich-Heine-Street U-Bahn - 5 min walk
  • Moritzplatz U-Bahn - 10 min walk
  • Markisches Museum U-Bahn - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-10:30 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 10:30 PM.
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Bicycle rentals on site
  • Playground on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

NH Berlin Kreuzberg - Berlin’s small print

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Heinrich Heine Hotel
  • NH Berlin Kreuzberg Hotel
  • NH Berlin Heinrich Heine Hotel
  • Nh Berlin Heinrich Heine Hotel Berlin
  • Kreuzberg Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 12 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Berlin, Germany

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Recent reviews

Very good 8.4 From 138 reviews

Exceptional 10.0
Super weekend break
The weather was amazing, hotel and area fabulous. Shops, underground, busses and supermarket were all near by. Fabulous trip.
Leonie, gbFamily trip
Good 6.0
Indifferent staff
We have stayed here several times as the rooms are large, with separate bedroom, living-room and small kitchen. It’s very clean and, whilst slightly out of the centre, close to an underground station. There are several supermarkets and good restaurants very nearby. However, the furniture and furnishings are increasingly tired looking - there is now a real air of neglect about the place. On this occasion the dish a washer was broken (a sign told us we’d could leave our dishes and they would be washed), the fridge door wouldn’t close properly, the safe didn’t work, our fan started to make a loud clattering noise which meant we wouldn’t be able to sleep, our tea and sugar weren’t replenished after our second day and, to cap it all, on our last day the lift was broken and no-one had thought to put a sign on the door on the third floor. We mentioned the fridge and the safe on our second day. We were told the fridge just needed defrosting and that would take a long time - it was 35 degrees outside, and had clearly been like that for a very long time! We complained again on our second day, but again nothing happened. When we complained about the fan, it was eventually replaced, but only after my husband absolutely insisted. Things do sometimes go wrong in hotels, but mostly the staff are eager to rectify things. Unfortunately not here, where indifference seems to have become the order of the day.
Linda, gbRomance trip
Poor 2.0
When things go wrong staff cannot cope
The service at this hotel is a joke. During my stay my door handle was broken by the cleaning staff and I could not access my room. It took over two hours to fix (meaning I missed the event I was in Berlin to attend) and then I was told I had to change rooms. I was first offered a room that stank of smoke and then a smaller room. I was offered no help or meaningful compensation (apart from ‘the minibar is free’). I was also told that I would be contacted by management, but over a week later that has not happened. Aside from the bad service the rooms are tired and dirty; the dishwashers don’t work; the beds are hard and the pillows old and uncomfortable. I would never stay here again and I would advise against anyone else doing so.
Rachel, gb7 night trip
Exceptional 10.0
5 star
ali, gbOther trip
Very good 8.0
NH Berlin Kreuzberg
We stayed for 4 days on two separate occasions (December 19-22) & (December 26-30). We didn’t realize that this was a boutique hotel, that had limited front desk hours over the holidays that we had not been informed of prior. We also discovered that their housekeeping services do not include cleaning dishes , nor replacing clean glasses. On our secord stay our in room safe malfunctioned (very luckily with none of our contents inside), with absolutely no follow up on rectifying the problem. Jordan was very accommodating when we asked to be moved from a sub-par room.
Sylvia, caFamily trip

NH Berlin Kreuzberg - Berlin

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