Guests
All properties in Van Nuys, California, United States of America

Best Western Plus Carriage Inn

3.5-star hotel with outdoor pool, near Sherman Oaks Castle Park

  • Free WiFi and free parking
From
S$170

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 61.
1 / 61Outdoor Pool
5525 Sepulveda Blvd, Van Nuys, 91411, CA, United States of America
8.4.Very good.
  • We have been pleasantly surprised on all fronts by the Best Western Carriage Inn: Our…

    Mar 26, 2019

  • My stay was brief, but the check in was quick and easy! The room was nice and clean.…

    Oct 1, 2021

See all 1,140 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Safe
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 178 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • Sherman Oaks Castle Park - 14 min walk
  • Sherman Oaks Galleria - 23 min walk
  • Iceland Ice Skating Rink - 37 min walk
  • Van Nuys Sherman Oaks War Memorial Park - 38 min walk
  • Woodley Lakes Golf Course - 44 min walk
  • Van Nuys Golf Course - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator

What’s around

Landmarks

  • Sherman Oaks Castle Park - 14 min walk
  • Sherman Oaks Galleria - 23 min walk
  • Iceland Ice Skating Rink - 37 min walk
  • Van Nuys Sherman Oaks War Memorial Park - 38 min walk
  • Woodley Lakes Golf Course - 44 min walk
  • Van Nuys Golf Course - 2.5 mi / 4 km
  • Skirball Cultural Center - 4.6 mi / 7.4 km
  • Universal Studios Hollywood - 7.6 mi / 12.3 km

Getting around

  • Bob Hope Airport (BUR) - 14 min drive
  • Los Angeles Intl. (LAX) - 22 min drive
  • Van Nuys, CA (VNY) - 6 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 23 min drive
  • Van Nuys Station - 6 min drive
  • Sylmar- San Fernando Station - 12 min drive
  • Bob Hope Airport Station - 13 min drive
map
See on map
5525 Sepulveda Blvd, Van Nuys, 91411, CA, United States of America

At a glance

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 36 lbs)
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Pool umbrellas

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Grab bar - in shower
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
  • Telephone accessibility kit

Languages Spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between USD 5.00 and USD 15.00 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 10.00 per day

PetsPay at property

  • Pet deposit: USD 150.00 per stay
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Best Western Carriage
  • Best Plus Carriage Van Nuys
  • Best Western Plus Carriage Inn Hotel
  • Best Western Plus Carriage Inn Van Nuys
  • Best Western Plus Carriage Inn Hotel Van Nuys
  • Best Western Carriage Inn
  • Best Western Plus Carriage
  • Best Western Plus Carriage Inn
  • Best Western Plus Carriage Inn Sherman Oaks
  • Best Western Plus Carriage Sherman Oaks
  • Carriage Inn Best Western

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Carriage Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 36 lbs per pet. There's a charge of USD 25.00 per accommodation, per day, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include El Katracho (12-min walk).
  • Best Western Plus Carriage Inn has an outdoor pool and a spa tub, as well as a fitness center.
8.4.Very good.
  • 8.0.Very good

    An oasis in a hectic part of town

    We enjoyed the hotel itself. Positives - Front desk staff was great. Pool amazing. Landscaping was beautiful. Bed & room were comfy & large. Two sinks/mirrors, so we could both get ready simultaneously. Parking right outside the room. Negatives - Our room, 149, had no natural light and was right next to Sepulvada, so every moron revving their motors (which happened quite regularly) woke us up. Room reeked of weed. Hopefully we don’t get charged for that. Sepulvada is not really a place you want to walk on. For the price I paid, I’d stay again for sure…but I noticed that the price had doubled, so if you see a good rate, snap it up!

    Scott, 4 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I would recommend

    The hotel was good and the staff was professional. Cleaning service was available only upon request, probably due to COVID-19. I had to keep the room an extra night and the cost for that one night was $61 more than the other nights I stayed. I was not happy about the unreasonable rate increase but I stayed anyway in the same room. I would choose this hotel again at a reasonable rate.

    Wanda, 1 night family trip, Sep 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was perfect

    Mayra, 1 night trip, Sep 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Clean and comfortable. Staff was great. Will be back!

    Jason, 3 night business trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel, convenient location, reasonably priced

    try to get a room not next to freeway as there is traffic noise. Mattress seemed to sag a bit in the middle. Otherwise great stay - very nice check in staff.

    pamela, 1 night trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel that was reasonably priced

    Hotel stay was very nice. Room was clean & staff was very friendly and helpful. I wish I would have arrived earlier to enjoy time by the pool. I would stay here again.

    Lisa, 1 night business trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Super Convenient

    We arrived about 8pm and tired. reservation was prepaid, but desk clerk was busy on phone...we waited for a few minutes, gave up, and went next door to Denny's for dinner. After dinner, tried again and got service right away, but he had to run out to check on something so another 5-10 min wait. Otherwise, nice modern spacious room with secure parking.

    Alan, 1 night family trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasure!

    Ruben, 1 night trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    enjoyed our five day stay. when we had an issue it was handled right away. great location. nice pool. friendly staff.

    Michelle, 5 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very pleasant stay

    I had a very pleasant five night stay. It was convenient to many places I needed to go in Sherman Oaks and surrounding area.

    David, 5 night trip, Aug 25, 2021

    Verified Hotels.com guest review

See all 1,140 reviews