Quality Inn & Suites

Photo gallery for Quality Inn & Suites

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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property
Hotel with indoor pool, near Harrah's Council Bluffs Casino
724 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is S$95
Price available on 09/06/2022
3537 W Broadway, Council Bluffs, IA, 51501
Main amenities
  • 89 guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Water dispenser
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Council Bluffs
  • Harrah's Council Bluffs Casino - 25 min walk
  • Bob Kerrey Pedestrian Bridge - 34 min walk
  • Mid-America Center - 40 min walk
  • Horseshoe Council Bluffs - 44 min walk
  • Heartland of America Park - 2 min drive
  • CHI Health Center Omaha - 3 min drive
  • Holland Performing Arts Center - 3 min drive
  • Durham Museum - 3 min drive
  • Lewis & Clark Landing - 3 min drive
  • Orpheum Theater - 7 min drive

Getting around

  • Eppley Field Airport (OMA) - 9 min drive
  • Omaha, NE (MIQ-Millard) - 20 min drive
  • Omaha Station - 4 min drive

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be just a 5-minute drive from CHI Health Center Omaha and Harrah's Council Bluffs Casino. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Bonuses like refrigerators and microwaves are offered in all rooms, along with LCD TVs and free WiFi. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 2 floors


  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room


  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms


  • Parking
  • Free onsite self parking
  • Onsite extended parking (USD 25.00 per week)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Other information
  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Coffee/tea in a common area
  • Water dispenser

Taking the kids

  • Children stay free

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1830 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool


  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pet deposit: USD 25.00 per night
  • Pets are allowed for an extra charge of USD 25 per pet, per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Extended parking costs USD 25.00 per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Quality Council Bluffs
Quality Inn Council Bluffs
Quality Inn & Suites Hotel
Quality Inn & Suites Council Bluffs
Quality Inn & Suites Hotel Council Bluffs

Frequently asked questions

Overall score and ratings





Staff & service




Property conditions & facilities



4/10 Fair

Susan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel I’ve been to.
The A/C was broke and the bathtub wouldn’t drain. We didn’t even stay the two nights we paid for.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

TERESA, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Broken wide open window
Booked it by accident,wrong one on hotels.com. Noticed wall damage near window down to the floor from rain.Then i noticed it was getting cold in room. When i have a bottom floor i always make sure window is locked. It was missing a piece of glass and would not lock. Called the front desk and i told him.He argued with me saying no you just slide it over and if it dont lock,just make it look like it is. Would not come look at it. The 2 inch space when slide over had a 2 inch gap where the cold wind came in. I took all of the towels and jammed them in the crack of the space to shut off the cold outside air. 44 degrees that night. Woke up 3 times during the night thinking somebody was coming throuh the window. When i got there he was training the front desk clerk and she was checking me in,someone called and had a question about a weekly rate,and he told them to hold on for a few minutes. He was playing a video game on his phone and made them wait for at least 3 minutes to answer them. Knew from that point it might be hard to get help for anything later. Wont stay there anymore...
tom, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Never again
There was a convention in Omaha. This was about only thing available…ugh rate of $250 was highway robbery. Heard a horror story of another guest ….toilet ring was no good…water from toilet int bedroom with a stench. They gave him a can of room deodorizer and said there were no rooms available but parking lot near empty
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean inside
Clean inside. The outside had trash laying around and dog poop in the grass.
1-night trip
Verified Hotels.com guest review

2/10 Poor

My child was heartbroken!!!!
How can you destroy my 10 year Olds birthday then ask how check in went well you reserve room charge 88 dollars 2 weeks ago for room on day of party place gonna tell me I need 150 deposit that I don't have this was NOT TOLD TO ME so the party was canceled which is wrong!!!
winona, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Filthy! Filthy! Filthy!
The room was filthy. We left and didn’t stay. Another room was offered but we didn’t take it
Lila, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Tub faucet barely worked, thought it was going to break. Wanted two beds for two adults—got one queen bed and they couldn’t switch because they were sold out. Stairwells and hallways were dirty. Lost billfold but couldn’t talk to cleaning staff, didn’t understand English. Advertised at $73, but when came time to book it was $85, $95 with tax. Will not go back.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Mold in the bathroom, key did not work several times and they could not fix it. Whole place smelled like cigarette smoke. Not much breakfast options, pool area very dirty.
2-night family trip
Verified Hotels.com guest review